Mac Outlook Issues

Entering Your Username

If Outlook asks for your password, change the username from etsu\username to your e-mail address (username@etsu.edu): Do not include the word "mail".

Previous Method to enter username and domain:

CORRECT method to enter username:

If Outlook saves your password, from the Tools menu select Accounts and change your username from etsu\username to username@etsu.edu as shown:

Allowing Automatic Discovery

Outlook will ask permission to autodetect your new account settings, click Allow.  It will probably do this several times:

Lastly, check the box "Always use my response for this server" - Allow.