Job Description
VICE PROVOST FOR ENROLLMENT SERVICES
Function of Position
Reporting
to the Provost and Vice President for Academic Affairs, the Vice Provost for
Enrollment Services supervises admissions, financial aid, registrar, and
transfer articulation; and undergraduate academic advisement. In addition, the Vice Provost directs the planning,
programming, and awarding of student financial support to academically talented students by the
scholarship office. Such awards include
Public Performance Scholarships, Academic Performance Scholarships (APS), EdScholar, and merit scholarships from gifts and endowments
except those belonging to departments and colleges.
Essential Functions
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Provides leadership with respect to enrollment services and enrollment related
issues through participation on University Planning Committee.
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Provides leadership in assuring that staff and offices reporting to the Vice
Provost participate fully in QEP committees and initiatives, model positive and
effective client services, and direct and re-direct resources and personnel to
address changing enrollment profiles and recruitment opportunities.
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Provides leadership in the university pursuit and development of effective
marketing, student recruitment, and a positive web presence that is in its
features and appearance both useful and attractive to prospective students,
their parents or employers, and the general public.
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Provides leadership in developing strategies and responding to mandates (e.g.,
TBR) concerning changes in student admission and retention requirements.
- Pursues strategies and activities in
support of the institution’s Performance Funding and TBR Strategic Planning
processes.
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Provides visible commitment to surveying students and prospective students as
well as to employing other assessment strategies in order to determine client
satisfaction with enrollment service functions.
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Provides leadership in pursuing initiatives aimed at enhancing diversity in the
student body.
- Provides support for the implementation
and operation of integrated student information systems.
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Coordinates with colleges and with the university's advisement functions and
offices in order to facilitate enrollment and retention plans (as well as
assessment of their pursuit and effectiveness), programs or services, and other
initiatives.
- Coordinates the disposition of non need-based
scholarships, ensuring that they are used for strategic recruitment of
students, consistent with the goals and objectives of the University.
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Assumes major staff responsibility for the projecting of future enrollment
trends, expectations, and for the defining and pursuit of realistic strategies
for meeting those expectations.
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Coordinates planning and delivery of enrollment services with graduate
admissions, extended campus and cohort activity, and (in collaboration with
Continuing Studies) with initiatives aimed at early or dual enrollment
programming that is consistent with a national P-16 agenda and that is
demonstrably aggressive.
- Assumes responsibility for budgetary
oversight for the offices of admissions, financial aid, registrar, and transfer
articulation, and undergraduate academic advisement.
- Provides leadership for the areas of
undergraduate academic advisement and the undeclared advisement center.
- Assists the Assistant Vice
Provost for Enrollment Services with decisions related to student concerns,
grade appeals, academic record decisions, etc.
-
Supervises (via the scholarship office and others as may be appropriate)
development of policies, procedures, protocols, and planning that represent
effective management of the Tennessee Lottery Scholars program resources.
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Coordinates action and reporting supportive of participation by Academic
Affairs in NETRAN (Northeast Tennessee Regional Academic Node).
Secondary Functions
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Performs other related duties as assigned.
Knowledge and
Abilities
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Knowledge of academic policies and curriculum issues, ability to analyze
curricular issues, exercise sound judgment, and evaluate programs.
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Ability to develop and implement policies effectively.
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Ability to prepare and present reports effectively.
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Knowledge of accreditation and of State policies that impact curricular
development.
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Knowledge of good human relations skills and practices that relate to
supervising professional personnel.
Supervision Given and
Received
Initiates broad programs under
general direction, working from policies and general objectives.
Supervises administrative heads of Admissions, Financial Aid, Registrar,
Transfer Articulation, Scholarship Office, Undergraduate Academic Advisement,
Assistant Vice Provost for Enrollment Services, and
the Marketing Coordinator.
Minimum Qualifications
Minimum qualifications
include: master's degree required, but
doctorate preferred; five years of experience in a higher-education enrollment
services or related area with preference given to applicants with such
experience at a four year institution; a proven record of leadership with
strong interpersonal skills; demonstrated experience working with faculty and
students, and a knowledge of integrated student information systems, preference
will be given to applicants with working knowledge of Banner.