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ndex/Position No.:
40100/232500
Level 15
Position Title:
Bursar
Department:
Office of Financial Services
Expectations for All Employees
East Tennessee State University pursues its mission based upon core values.
An employee's job performance must support and exhibit the university's core
values:
PEOPLE
come first, are treated with dignity and respect, and are encouraged to achieve
their full potential;
RELATIONSHIPS
are built on honesty, integrity and trust;
DIVERSITY
of people and thought is respected;
EXCELLENCE
is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY
is achieved through wise use of human and financial resources; and
COMMITMENT
to intellectual achievement is embraced.
Function of Position
Responsible to the Associate Vice President for Financial Services for
supervising the daily activities in the Bursar’s office including official
receipts generated by cashiers; federal and state reports on accounts
receivable; disbursement of financial aid and other refunds; debit card
disbursement; reconciling and monitoring student accounts; managing 13 loan
portfolios; completing or reviewing standard and other reports; overseeing all
petty cash funds and third party billing; completing student billing for fees
for undergraduate, graduate, college of medicine, college of pharmacy and
accelerated master of business administration programs; counseling students on
accounts due to the university; administering payment plans; coordinating
student enrollment activities with office of enrollment services, Registrar’s
office, financial aid office, residence life and parking offices; initiating
business process engineering for student ecommerce including e-refunds, payment
plan manager, e-bill, PINless debit and marketplace; supervising administrative
and support staff employees; working with information technology to implement
e-business solutions; administering internet technology for fee payment, loan
counseling, credit card payments, overseeing banking functions and other web
server for faculty and staff; implementing and maintaining loan manager and
cashier systems; and maintaining responsibility for all process feeds to
financial system including cash receipts, loan disbursements, and payments and
revenues for students fees.
Essential Functions
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Oversees billing and collection for all accounts receivable.
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Manages bank reconciliations for online payments to the university.
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Reconciles and manages accounts receivables.
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Counsels and assists student with university financial concerns.
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Oversees disbursements of student refunds.
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Manages petty cash funds.
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Completes Hope scholarship reporting for student tax credits.
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Creates direct deposit for student financial aid refunds.
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Maintains student fee assessments in Banner for three academic units.
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Completes revenue sharing reports for RODP, deferred revenue for summer school,
and calculates allowance for bad debt for uncollectible accounts.
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Designs and implements student and parent marketing communication regarding
self-service and Bill + Payment Suite.
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Publicizes student financial services to students and parents.
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Tracks optional fees from departments for appropriate approvals.
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Establishes payment plans in Bill + Payment Suite for all academic units
including campus, college of medicine, college of pharmacy and accelerated
master of business program.
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Reports paid student enrollment to various departments including Provost and
enrollments services.
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Trains staff in various departments on shared business processes.
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Maintains responsibility for data loading to Touchnet Bill + Payment Suite which
includes email addresses, e-refunds and e-bills.
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Performs rules setup and maintenance for payment plans in Bill + Payment Suite.
Secondary Functions
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Produces ad hoc and state reports using Discoverer and ODS.
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Creates correspondence for students and others.
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Manages payment plan for tuition and fees within Touchnet Bill + Payment Suite.
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Trains employees within the Office of Financial Services.
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Serves on university committee.
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Reports FFEL amounts for FISAP.
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Analyzes and improves business processes.
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Implements system upgrades and testing.
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Performs other duties as assigned.
Knowledge and Abilities
- Knowledge of
generally accepted banking, personnel, billing and collections procedures.
- Knowledge of
contract law.
- Knowledge of
university, federal, and state policies and procedures.
- Knowledge of
accounting principles and computer applications to accounting.
- Knowledge of
banking trends with ACH and security for customer information.
- Knowledge of
proper reconciliation procedures and applicable federal and state laws.
- Knowledge of
and ability to use Banner data to integrate with ancillary software products.
- Knowledge of
personal computers including word processing, web technologies databases,
spreadsheets, relational database design and ecommerce solutions.
- Knowledge of
report writer tools for ad hoc reporting, Discover and ODS.
- Knowledge of
emerging ecommerce systems and online transaction processing, PCI standards for
data security, and ACH transactions.
- Ability to
communicate effectively in written and oral form.
- Ability to
exercise good judgment in evaluating situations and making decisions.
- Ability to
establish and maintain an effective working relationship with students and
employees.
- Ability to
effectively supervise employees in the Bursar office.
Supervision Given and Received
Performs under general supervision. Determines own methods of performing
assigned work. Supervises administrative and classified employees.
Minimum Qualifications
Bachelor’s degree in accounting or management required;
master’s degree in business administration or accounting preferred; three to
five years of progressively responsible experience; three to five years
supervisory experience; three to five years experience working with computer
spreadsheets, databases and word processing.
April 2008 |