Account/Position No.:  11000/112810                         Level 9

Position Title:  Office Manager

Department:  Office of the President

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and
COMMITMENT to intellectual achievement is embraced.

Responsible to the University President for performing a variety of administrative duties related to operations within the President's Office; supervises activities, office, and classified personnel; and performing other related duties as assigned.

- Serves as liaison between the President and various groups or individuals having questions, complaints or problems.

- Prepares data concerning complaints and/or problems, for referral to Executive Assistant and/or President as necessary.

- Schedules appointments for the President.

- Approves all campus travel requests for the President.

- Makes arrangements for meetings, luncheons, dinners, and other special events.

- Monitors and reconciles expenditures of office funds.

- Composes some letters for President's signature.

- Works with Executive Assistant on special projects.

- Assists in preparation of special reports filed with the Tennessee Board of Regents.

- Opens and sorts mail.

- Makes travel arrangements for the President.

- Performs other related duties as assigned.

- Knowledge of office skills and procedures.

- Knowledge of Board and university regulations, policies, and guidelines.

- Knowledge of the academic and administrative structure of a university.

- Ability to communicate effectively with the public.

- Ability to effectively plan and organize a variety of functions/reports.

- Ability to meet deadlines.

- Ability to establish work priorities and delegate responsibilities.

Performs under general supervision. Determines own methods of performing assigned work.

Bachelor's degree required, preferably in business, humanities, social sciences, or related area of concentration; three to five years of administrative support experience within an institution of higher education preferred.