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Account/Position No.:                           25040/209030                                     Level 6

Position Title:                                        Academic Advisor

Department:                                          ETSU at Kingsport

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values.  An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;

RELATIONSHIPS are built on honesty, integrity and trust;

DIVERSITY of people and thought is respected;

EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;

EFFICIENCY is achieved through wise use of human and financial resources; and

COMMITMENT to intellectual achievement is embraced.

Function of Position

Responsible to the Director for serving as the lead person in the areas of recruitment, retention and academic advisement for ETSU at Kingsport; and performing other related duties as assigned.

Essential Functions

-         Coordinates ETSU dual enrollment recruitment and course offerings with area high school personnel.

-         Maintains regular contact with high school students in dual enrollment programs.

-         Conducts dual enrollment information sessions for high school students and parents.

-         Coordinates student allocation budget.

-         Coordinated tutoring and academic support programming.

-         Advises adult and traditional age students involving careers, class schedules and other educational concerns.

-         Maintains relationships with area high school students and guidance counselors with regular high school visits and/or other programming essential to recruitment.

-         Maintains thorough, confidential records of student advisement activities.

-         Monitors student progress through use of established programs such as Freshman Success and Early Semester Progress Reports, and intervenes to help those students in need.

-         Refers students to university specialized personnel and assistance programs as needed.

-         Maintains current knowledge of available assistance programs and university policies and procedures.

-         Assembles information and organized reports related to student data.

-         Acts as liaison between faculty and students having academic difficulty.

-         Maintains regular contact with students.

-         Works to implement an effective student recruitment program.

-         Provides information to potential students related to the admissions process; assists students with interpretation of transfer credits.

-         Initiates and make follow-up contacts with prospective students.

-         Works extended hours as needed to recruit and advise students.

Secondary Functions

-         Helps students prepare forms and make initial contacts with other university personnel when late drop, adds, schedule overloads or course withdrawals are requested.

-         Provides information to the director regarding semester course requests.

-         Advises students at university orientation sessions.

-         Participates on various university committees including academic advisement committee and registration committee.

-         Performs other related duties as assigned.

Knowledge and Abilities

-   Knowledge of dual enrollment program and admissions criteria.

-   Knowledge of university undergraduate programs, curricula and the general education core.

-   Knowledge of legal and confidentiality issues related to student advisement.

-   Knowledge of effective record keeping systems.

-   Knowledge of university support programs and services.

-   Knowledge of effective student recruitment methods.

-   Ability to communicate effectively.

-   Ability to speak effectively to groups of people.

-   Ability to use computers and various software programs.

-   Ability to gather, analyze and interpret data.

-   Ability to work independently and prioritize work.

-   Ability to work well with others.

Supervision Given and Received

Performs under general supervision. 

Minimum Qualifications

Bachelor’s degree required; three years experience in advisement or related responsibilities as the university level.

October 2007