Account/Position No.:  5-34457/000000  (18 Positions)                                     Level 6      

Position Title:  Coordinator -Placement and Retention Services

Department:  Center for Community Outreach and Family Services          

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and
COMMITMENT to intellectual achievement is embraced.

Function of Position

Responsible to the Director of Contract Services for individualized case management to all Families First participants; assisting with oversight and management of the employment and training spectrum of the participants from assessment to nine months after they leave welfare; and performing other related duties as assigned.

Essential Functions

-      Performs individualized case management development to prepare TANF (Temporary Assistance to Needy Families) recipients for the work force.

-      Recognizes and cultivates employment opportunities through face-to-face contacts with employers.

-      Serves as liaison with employment community, post secondary institutions and Tennessee Technology Center.

-       Monitors and manages cases during nine month post employment period.

-      Visits with recipients at their work sites and/or home.

-      Works weekends and evenings as required.

Secondary Functions

-      Maintains record keeping.

-      Participates in employer/community groups.

-      Performs other related duties as assigned.

Knowledge and Abilities

-      Knowledge of training programs/opportunities.

-      Knowledge of local workforce.

-       Knowledge of educational opportunities and career resources.

-       Ability to exhibit individualized case management skills.

-      Ability to communicate effectively.

-      Ability to establish and maintain effective working relationships.

Supervision Given and Received

Performs under general supervision.  Determines own methods of performing assigned work.

Minimum Qualifications

Bachelor's degree and at least one year experience with Families First program or two years experience with similar program.  In lieu of degree, three years experience with the Families First program may be substituted; two years of college will substitute for one year of experience.

Date:  September, 2005