According to the Tennessee Board of Regents Policy 5-01-01-11, the University President may declare East Tennessee State University closed during specific times due to inclement weather or other emergency situations. This policy sets in motion the Campus-wide Alert System, and will hereafter be the official point of communication from the Office of the Vice President for Administration to communicate campus closings or other alerts affecting campus operations as deemed necessary by the Vice President for Administration. The Campus-wide Alert System is located on the ETSU Web domain at www.etsu.edu/alert.

To further facilitate campus-wide communication, the Vice President for Administration will also post non-emergency level alerts related to campus operations. Decisions to post alerts on the Campus-wide Alert System will be based on the following policy.

• Campus-wide alerts are approved by the Vice President for Administration. Alerts related to the following circumstances are considered appropriate content and are pre-approved for the ETSU Campus-wide Alert System. Requests to post information not directly addressed in this policy must be approved by the Vice President for Administration prior to posting.
  • Weather related campus closings or delays
    • Denoted by a red button located adjacent to the “ETSU Alert” link on the ETSU homepage
      
    • Weather related alerts will also be reflected by an additional text message posted in a prominent location on the ETSU homepage.
      
  • Facilities related closings or detours
    • Denoted by a gold button located adjacent to the “ETSU Alert” link on the ETSU homepage.
      
    • Facilities related alerts require a change in campus operations, such as a building closure or traffic detour due to construction or other disruption of normal procedure.
      • Water disruptions that will affect one or more buildings.
      • Electrical disruptions that will affect one or more buildings.
      • Steam or chilled water disruptions that will affect one or more buildings.
      • Health and safety related problems that affect one or more buildings.
      • Road closures
      • Parking lot closures
      • Construction that will in some way affect the campus community, either inside a building or on the exterior.
  • Information Technology related disruption of service
    • Denoted by a red button located adjacent to the “ETSU Alert” link on the ETSU homepage.
      
    • Information Technology related alerts reflect a system or application outage, telecommunications outage, or a computer virus alert.
      • Computer Virus or critical vulnerability identified in the ETSU network.
      • Outage of all or a portion of the ETSU network.
      • Security compromise of the ETSU network.
      • Outage of the ETSU email system.
      • Outage of the Blackboard server.
      • Outage of any mission critical server.
      • Outage of any mission critical application.
    • Delays in any Information Technology service will be denoted by a gold button adjacent to the “ETSU Alert” link on the ETSU homepage.
      
      • Computer virus or vulnerability causes a delay in network delivery.
      • Loss of a portion of service slowing delivery of access to the network.
      • Significant delay or slowing of the exchange server.
      • Significant delay or slowing of any server or application.
    • Additional maintenance of any Information Technology service will be denoted by a blue button adjacent to the “ETSU Alert” link on the ETSU homepage.
      
      • Regular maintenance of the information technology infrastructure does not require a posted alert.
      • Any maintenance of information technology infrastructure that is in addition to regularly scheduled maintenance will be posted as an alert.
• Posted alerts must contain the following information.
  • Alert Title
  • Alert Level – denoted by color
  • Alert Status – Active, inactive, expiration date
  • Archive Status
  • Alert Description
• Alert Management Team
  • Dr. Wilsie Bishop, Vice President for Administration and Chief Operating Officer
  • Mark Bragg, Assistant Vice President and Chief Information Officer
  • Maria Cimilluca, Director of Physical Plant Operations
  • Pam Ripley, Executive Director for University Relations
  • Karen King, Director for Academic Technology