Advancement Services supports the alumni and friends database and the overall University Advancement fundraising and engagement activities with a focus on reporting, accessibility, reliability, and accountability.
These professional services include maintaining all alumni and donor records in Banner Advancement, gift processing, matching gifts, acknowledgement of donors, maintaining current endowment gift/pledge account records, performing research and analysis, Banner and Argos reporting for internal and external constituents, and prospect research and management.
It is the responsibility of Advancement Services to safeguard all the information collected by and resulting from the pursuit of the mission and goals of University Advancement. Advancement Services continuously strives to improve systems and provide the most relevant and useful information to its users.
For questions or more information, please call 423-439-4628 or 423-439-5354.
Assistant Vice President of Advancement Services
Beth came to ETSU in March of 2016 from The University of the South in Sewanee, Tennessee where she served as Director of Advancement Services for 16 years. Beth implemented numerous software systems and process improvements while supporting two comprehensive capital campaigns during her tenure at Sewanee. She likes to describe her responsibilities as encompassing “behind the scenes” support for the Advancement division. Beth has an undergraduate degree in Music Education and a Master in Business Administration degree from Shenandoah University in Winchester, Virginia. She is a member of the Association of Advancement Services Professionals and the Council for Advancement and Support of Education. Beth enjoys spending time with her husband, Paul, 22 year old daughter, Kate, and 18 year old son, Jake. She also enjoys all forms of music and serving in various community volunteer roles.
Donald Harvill '92
Donald Harvill currently serves as the Senior Technology Coordinator within the Advancement Services unit. He earned his Bachelor of Science degree in 1992 from ETSU in Mathematics with a minor in Computer Science, and worked for nearly three years within the Quillen College of Medicine’s Office of Academic Affairs before moving to the Office of Alumni Records in September 1996. His primary duties include reporting from the Banner Advancement database, compiling reports using data from multiple sources (such as the annual Voluntary Support of Education Survey), maintaining pledge records, payroll deductions, and gift society memberships, and providing technical training as needed to Advancement, Advancement Services, and Alumni staff, while also assisting the Director of Advancement Services with management duties. Donald is a member of the Association for Advancement Services Professionals (AASP).
Haley Stiltner '10 '12
Haley Stiltner currently serves as the Technology Coordinator within Advancement Services. She began as a part-time employee for University Advancement in May 2013, and began working for Advancement Services in August 2013. She attained a Bachelor of Business Administration in 2010 from ETSU with a major in Economics, and a minor in Bluegrass, Old Time, and Country Music Studies. Haley completed her Master of Business Administration degree in 2012 from ETSU. Her primary duties include reporting from the Banner Advancement database, prospect research and management, data maintenance, researching constituents, and assisting the Director of Advancement Services with technical and personnel management duties.
Information Research Technician
Nicole joined the University Advancement team in August, 2015. She earned her Bachelor of Business Administration Degree in May 2014, majoring in Accounting. Her current duties include processing gifts and data management.
Information Research Technician
Pam came to Advancement Services in October 2015. She earned a Bachelor of Arts in Business, an Associate of Arts in Psychology/Sociology, and later a Bachelor of Arts in Interdisciplinary Studies/Pre K-6, all from Virginia Intermont College in Bristol, Virginia. Prior to coming to ETSU, Pam taught for 20 years and was one of 12 Child Care Resource and Referral Specialist and Parenting Liaison for the state of Tennessee. She served on numerous boards representing various facets of education and child development and was a presenter at the ETSU Early Childhood Conference, the TN Early Childhood Conferences in Nashville and Knoxville, in addition to “School Age Rocks,” a conference held at Milligan College. In her current position she is responsible for gift processing. Pam and her husband, Jackie, are native to East Tennessee, have 3 children, and 2 dogs.