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Office of External Operations

Ross, Jeremy]

Chief of Staff for External Operations and Executive Director for the ETSU Research Foundation

Jeremy Ross is the Chief of Staff for External Operations and the Executive Director for the ETSU Research Foundation. He has a Bachelor of Architecture degree from the University of Tennessee, and he studied architecture and art history at Temple University in Rome, Italy. He attained a Master of Science in Engineering Technology from East Tennessee State University and holds academic rank as an Assistant Professor in Engineering Technology. He fundraises and directs the College of Business & Technology Program in Rome, Italy. Prior to his current role, Mr. Ross served as the Associate Vice President for University Advancement and Major Gifts, managing the University’s Reaching Higher Capital Campaign. He also served as a principal in an architectural firm for 8 years and directed design, budgeting and personnel management for work in over twenty states. Currently, Mr. Ross provides leaderships and support for all external operations at the university, including University Advancement, Alumni, Athletics, ETSU Research Foundation, and government relations related to the Tennessee Board of Regents and the Tennessee Higher Education commission. He has volunteered his time by working on numerous committees and boards in the community such as the Johnson City Schools Foundation Board of Directors, Hands On Museum Board of Directors, Washington County Economic Development Council, Nuclear Fuels Advisory Committee, and the Johnson City Board of Zoning Appeals.

University Advancement

Anderson, Jeff

Interim Vice President for University Advancement

Jeff Anderson is the Interim Vice President for University Advancement. He graduated in 1983 from ETSU with his BBA in Management, and he also served as President of the Student Government Association and as the Student Regent for the Tennessee Board of Regents. In 1986, he graduated with his Doctor of Jurisprudence from the University of Tennessee College of Law, and he later earned his LL.M. in Estate Planning and Elder Law from the Western New England College (now University) School of Law in 2010. Anderson practiced law for several years and also has professional experience in the investment brokerage industry. His public service includes Mayor and City Commissioner for the City of Johnson City and Chief of Staff for former Congressman William L. Jenkins. Joining ETSU University Advancement in February 1999, his primary roles include fundraising and marketing for estate planning/planned giving in the ETSU Legacy Circle Program as he works collaboratively with donors and their attorneys and financial advisors over a wide spectrum of estate and planned giving methods. He also serves as the major gifts liaison from University Advancement for the ETSU College of Business and Technology, the ETSU Honors College, the ETSU Roan Scholars Leadership Program, and WETS-FM in addition to leadership and collegial mentoring responsibilities with the Development officers.

Sloan, Carol

Associate Vice President for University Advancement for Health Affairs

Carol Sloan is the Associate Vice President for University Advancement for Health Affairs. Carol is a native of Fairmont, West Virginia and a 1969 graduate of Fairmont State College (now University) with a Bachelor of Arts degree in elementary education. She and her husband, Patrick, and two children settled in Johnson City in 1979. She spent nearly 25 years in nonprofit management, fundraising, and public relations at various organizations including Volunteer Johnson City, March of Dimes, and Dawn of Hope. In November 2004 she joined the University Advancement staff at ETSU as Assistant Vice President with responsibilities focused on the colleges of the Division of Health Affairs, which at that time included the Quillen College of Medicine, the College of Nursing, and the College of Public and Allied Health. In 2005, with the campaign to establish a College of Pharmacy at ETSU, she served on the steering committee spearheading the drive to raise the funds necessary to get the new college started. In July 2008, with the addition of the Bill Gatton College of Pharmacy and the establishment of the newly formed Colleges of Public Health and Clinical and Rehabilitative Health Sciences, she was promoted to her current position. Her responsibilities, in addition to fundraising and development for the Academic Health Sciences Center and the five colleges, include staffing the Quillen Alumni Society Board and organizing its reunion activities and assisting the Deans of the respective colleges with their community advisory boards and alumni relations.

Sheehy, Andrew 

Executive Director of Development and Alumni Relations for the College of Business and Technology

Andrew Sheehy is the Executive Director of Development and Alumni Relations for the College of Business and Technology and is also currently working on the ETSU Arts Initiative. He holds a Bachelor of Arts in Spanish and Literature from Grinnell College and is pursuing his MBA degree at East Tennessee State University. Andrew is a development professional with demonstrated success in major and planned giving, annual giving, and staff and volunteer management. He is currently in his sixteenth year in higher education advancement. He has managed and directed capital campaigns at research intensive universities to help with new buildings, develop new programs, and increase funding to recognize outstanding faculty and students.

Harrison, Tisha

'80 '09
Director of University Advancement

Tisha Harrison, Director of University Advancement, began working at ETSU in the University Advancement Office in January 2001.  She graduated in 1980 from ETSU with a Bachelor of Science degree in Home Economics and completed a Master of Professional Studies Degree with a concentration in Strategic Leadership in 2009 from ETSU.  She has over twenty years’ experience in cultivating donors, fundraising, and event planning with the public and private sector.  Harrison has experience in retail, the industrial field, financial planning/long term insurance programs, and public service.  Currently serving as the President for the Greeneville Morning Rotary Club she continues work striving for the betterment of the community.  As Director of University Advancement, her primary roles include serving the College of Arts and Sciences as the major gift liaison.  Additional major roles she holds include managing the Alumni Phonathon program, Annual Fund fall and spring mailings, Challenge 2000 program, performing all Human Resource functions associated with student workers, Phonathon temporary workers and graduate assistants for Advancement and assisting other major event planning such as the Distinguished President Trust Dinner and the ETSU Foundation Annual Meeting. The oversight and mentoring of Advancement student workers and Graduate Assistants is one of the most enjoyable aspects for Harrison.

Sullivan, Karen

Director of University Advancement

Karen Sullivan, Director of University Advancement, is originally from Wichita, Kansas.  Her baccalaureate degree is in Broadcast Communications from Southern Illinois University, with a minor in Minority Studies.  As a former military spouse, she has lived in many places throughout the continental United States, from New York to California.  Her working career began in broadcasting, as a reporter and announcer for a local television affiliate in Wichita, continued as a Production Assistant for the pilot and first season of “20/20,” and as a D.J., in Louisiana.  Moving to Johnson City in 1991, her roles at ETSU have included those of, Program Advisor for Multicultural Affairs, Financial Aid Counselor, and Assistant Director of Adult, Commuter and Transfer Student Services.  She has served on many university committees and has served as President of the ETSU Staff Senate and is a current senator.  As a Director of ETSU Advancement, she is the fundraising liaison for the College of Education, Student Affairs, Continuing Studies, Sherrod Library, the School of Graduate Studies, the Center and Department of Appalachian Studies and Services and the Women’s Resource Center.  She is responsible for the research of donor prospects, cultivation, solicitation and stewardship for ETSU Foundation for the above areas and is responsible for the supervision of the Advancement/Alumni receptionist.  Since its inception in 2006, Karen was responsible for the marketing, communications, record keeping and layout of the inscribe bricks on the ETSU PRIDE Walk.

Barcel, Pat

Office Manager

Pat Barcel, Office Manager, joined the University Advancement Staff in the Records Office in October, 1996.  In 2001 she became the Office Manager, providing a variety of professional and administrative duties relative to the operation of the Office of the Vice President.  She acts as liaison between the Advancement Office, the community, ETSU contributors, and other university departments.  She works with the Vice President in oversight and implementation to see that all administrative duties are accomplished.

Holland, Pat

Administrative Coordinator for University Advancement and Executive Assistant of the Foundation

Pat Holland, Administrative Coordinator for University Advancement and Executive Assistant of the Foundation, joined the Advancement Office in 1977, when it was formally established.  She attended East Carolina University for one year and then worked in the Pentagon and for a major law firm in Washington, D.C.  Moving to Tennessee she applied to East Tennessee State University and started as secretary in the Office of Development.  She now works closely with all the various activities involving the ETSU Foundation under the direction of the Vice President for University Advancement/President of the Foundation/CEO.  Other duties are coordinating major events for the Foundation and also coordinating all of the ETSU President’s university-related social events at his home, Shelbridge.

McCurry, Peggy

Financial Management Analyst

Peggy McCurry is a Financial Management Analyst in the Office of University Advancement.  She monitors and manages the budget function to ensure compliance with university procedures and accounting standards.  Peggy joined University Advancement in 2001 after several years of professional experience with a regional private accounting firm and in other private sector capacities as well.  Prior to becoming a Financial Management Analyst, she was an Office Coordinator, supporting the Development officers.  She has a bachelor’s degree from Milligan College and a master’s degree from ETSU. 

Craddock, Laure

Executive Aide/Receptionist

Laure Craddock joined the Advancement Staff in August, 2007, as an Executive Aide/Receptionist.  Having spent most of her career at Florida Power and Light Company in Sarasota, Florida, she and her family relocated to Johnson City following their experience with Hurricane Charley (a category 4 Hurricane).  A love for the Appalachian Mountains and a desire to live in a progressive area offering small-town values brought them to the Tri-Cities.  She graduated with a Certificate in Occupational Office Training from Sarasota County Vocational-Technical Center and earned a Certified Professional Secretary rating from the International Association of Administrative Professionals in Blountville, TN.  One of her primary duties in the Office of Advancement is to direct and assist all visitors, including students, faculty, staff and donors.  She also provides direct clerical support for the two Directors of Advancement and general support for the offices of Alumni and Advancement.

Elledge, Pat

Office Coordinator for University Advancement, Health Affairs

Pat Elledge began working at ETSU in 1995 and joined the Advancement Staff in October of 2007.  She currently serves as Office Coordinator for University Advancement, Health Affairs.  Pat assists the Associate Vice President for University Advancement/Health Affairs with fundraising and alumni development for the Academic Health Sciences Center.  Her main duties include managing the budget for Quillen College of Medicine-Advancement, coordinating Quillen alumni reunion events, managing the workflow and reporting of Advancement Health Sciences, and coordinating various fundraising campaigns for Health Sciences.
University Advancement Services

Director, Advancement Services

Shea Renfro, with a background in both corporate and higher education human resources, assumed the role as Director of Advancement Services at East Tennessee State University in November of 2007. She holds a Bachelor of Science degree in Business Administration from Mars Hill University and an M.B.A. from Milligan College. She is currently pursuing an Ed.D. in Educational Leadership and Policy Analysis at East Tennessee State University. As the Director of Advancement Services within ETSU’s Office of University Advancement, Shea is responsible for the overall direction and management of  the Advancement Services unit, a comprehensive operation including overseeing all aspects of gift processing, gift stewardship, alumni and donor record management, financial management, prospect research and management, database and software management, data security, data reporting, and serving as the Advancement team lead for the continual development and implementation of the Banner Advancement system and associated programs. In 2009, she received the “Most Outstanding Member of the Banner Advancement Team” award. She has served two terms on the ETSU Staff Senate and currently serves as a member of various ETSU committees related to leadership and technology. Shea is a member of the Association for Advancement Services Professionals (AASP).

Harvill, Donald

Technology Coordinator

Donald Harvill currently serves as the Senior Technology Coordinator within the Advancement Services unit. He earned his Bachelor of Science degree in 1992 from ETSU in Mathematics with a minor in Computer Science, and worked for nearly three years within the Quillen College of Medicine’s Office of Academic Affairs before moving to the Office of Alumni Records in September 1996.  His primary duties include reporting from the Banner Advancement database, compiling reports using data from multiple sources (such as the annual Voluntary Support of Education Survey), maintaining pledge records, payroll deductions, and gift society memberships, and providing technical training as needed to Advancement, Advancement Services, and Alumni staff, while also assisting the Director of Advancement Services with management duties. Donald is a member of the Association for Advancement Services Professionals (AASP).

Stiltner, Haley

'10 '12 
Technology Coordinator

Haley Stiltner currently serves as the Technology Coordinator within Advancement Services.  She began as a part-time employee for University Advancement in May 2013, and began working for Advancement Services in August 2013.  She attained a Bachelor of Business Administration in 2010 from ETSU with a major in Economics, and a minor in Bluegrass, Old Time, and Country Music Studies.  Haley completed her Master of Business Administration degree in 2012 from ETSU.  Her primary duties include reporting from the Banner Advancement database, prospect research and management, data maintenance, researching constituents, and assisting the Director of Advancement Services with technical and personnel management duties.    

Aiken, Anthony

Gift Processor

Anthony Aiken currently holds the title of Gift Processor, and became a member of Advancement Services in 2009. Anthony earned his Associate of Applied Science Degree in Computer Information Technology from Cleveland State Community College in 2008. His primary duties include reporting from the Banner Advancement database, management of daily operation functions, all reporting and data management for the semi-annual WETS-FM Share-a-thon and annual Alumni Phonathon, while assisting the Director of Advancement Services with duties as necessary. He also serves as the Advancement/Foundation Webmaster

Hall, Colby

'08 '11
Gift Processor

R. Colby Hall currently holds the title of Gift Processor, and has been a member of the Advancement Services team since 2009. He holds a Bachelor of Science degree in Computer Science and a Master of Business Administration, both from ETSU. His primary duties include receiving, documenting, and processing all donations and other transactions received by the ETSU Foundation, management of the donor acknowledgement and stewardship process, matching gift process, as well as the management of student workers within the Advancement Services Unit.

Scarbrough, Carla

Part-Time Gift Processor

Carla Scarbrough currently serves as the part-time Gift Processor for Advancement Services. She began working for the unit in the spring of 2014.  Carla earned her Bachelor of Business Administration with a major in Accounting in 1987 from ETSU.  Her primary duties include assisting with gift processing, acknowledgement and stewardship process, and data maintenance.

University Alumni  

Plummer, Bob

'84 '87
Associate Vice President for University Advancement and Executive Director of the ETSU National Alumni Association

Bob Plummer is the Associate Vice President for University Advancement and Executive Director of the ETSU National Alumni Association. He is a 1984 graduate of ETSU with a bachelors of science in social science. In 1987, he completed a master of education degree in education administration. Plummer also completed the Harvard Graduate School of Education Management Development Program at the Institute for Higher Education in 2000. Plummer has completed Ed.D. degree from ETSU's Clemmer College of Education, Department of Educational Leadership in 2014. He also has an associate degree from Southwest Virginia Community College. He has been employed at ETSU since his graduation serving in a variety of roles including work in athletics, student affairs and business and finance units. His primary responsibility is administration of the university wide alumni programs, and the business of the national alumni association, which represents nearly 85,000 graduates, works with its board and volunteers. He also has an integral role in the overall University Advancement operation representing the Vice President and the division on university committees

Davis, Lee Ann

'91 '09
Director of Alumni Programs

Lee Ann Davis joined the Alumni Staff in October of 1997 and currently serves as the Director of Alumni Programs. She graduated from East Tennessee State University with a degree in Mass Communication in 1991 and later completed a Masters of Professional Studies in Strategic Leadership in 2009. Her primary duties include planning, promoting and conducting all alumni activities. She cultivates volunteer leadership for alumni programs and assists with university affinity groups and societies in their alumni efforts, as well as coordinating regional alumni activities. Davis serves as the alumni webmaster for the website and oversees social media posts for alumni sites. Among her key roles is focus on major alumni events such as ETSU PRIDE, Homecoming and Spring Alumni Weekend.


Harvey, Leisa

Office Coordinator

Leisa Harvey began working at ETSU in 2002 and joined the Alumni Staff as Office Coordinator in September, 2006. She holds a Bachelor of Business Administration from East Tennessee State University. Harvey’s main functions as Office Coordinator are planning meetings and events facilitated by the Alumni Office Staff and managing the Office’s daily budgeting activities. Harvey also facilitates fee collection and ticketing for events and the fulfillment of products available for purchase by alumni and friends. Her husband, Travis, is Maintenance Lead Worker at Shelbridge.

Ramsey, Cyndi

Coordinator of Alumni Activities

Cyndi Ramsey joined the Alumni Staff in March, 2007 and currently serves as the Coordinator of Alumni Activities. She graduated from East Tennessee State University in 2006 with a degree in Education with an emphasis in English. Ramsey’s main duties include alumni event organization and support, affinity group relations engaging special interests and segments of the alumni population, assists with alumni social media sites, student- alumni outreach including the College Tour, Real World 101 and the annual golf tournament, as well as the ETSU ambassador program which enlists alumni volunteers to represent ETSU’s President at Inaugurals and Convocations, as well as other events. She first joined the office as an Information Research Technician before promotion to her current role. Cyndi is a part of the ETSU family sharing her Alma Mater with 5 members of her family. Prior to her university work, she had a variety of experiences retail management, accounting, insurance and manufacturing enterprises. She has also performed and taught various forms of dance and ballet on a regular basis and danced professionally for a ballet company in North Carolina.

University Foundation Accounting

Foundation Chief Financial Office and ETSU Vice President for Finance and Administration

Accounting Manager

Accountant 2

Account Clerk