Faculty FAQ

 

What if I have deleted the e-mail containing the link to enter academic alerts in GradesFirst?

The link to enter GradesFirst can be e-mailed to you. Simply contact Dr. Carla Warner or Jennifer Rice at the following email address:
• Carla Warner (423) 439-5642
• Jennifer Rice (423) 439-4899

What if I have students who are at-risk or need assistance who are not freshmen?

The academic alert advisors will reach out to any student who needs assistance. Simply send an e-mail to Dr. Carla Warner or Jennifer Rice indicating that this student is not a freshmen and provide the necessary information (student name, E -Number, number of absences, anticipated grade and comments as to why the student is at risk). They will contact the student to offer assistance.

Can I send in information more than one time on a student?

No. Due to the structure of the program, once information is submitted on a student, that student is removed from the list. However, if you have additional information you would like to submit on a student, send an e-mail to Dr. Carla Warner or Jennifer Rice with the information.

What happens if I accidentally mark a student at-risk who is not at-risk?

The academic alert advisors can manually change this information in the GradesFirst system. Send an e-mail to Dr. Carla Warner or Jennifer Rice and they will make the correction.

What is the difference in the two "submit" options at the end of the academic alert page?

"Submit only marked students (but I'm not done)"
The first submit option will send an e-mail to the academic alert advisors about the students you marked YES to be at-risk. The remaining students that you did not mark anything for will remain active so that you can mark those students later if they do become at-risk.
"Submit unmarked students as not At-Risk (I'm all done)"
The second submit option will send an e-mail to the academic alert advisors about the students you marked YES in the "at-risk" column. All other students will automatically be marked as NO (not at risk) and will be removed from the list. This "submit" option closes the academic alert request and removes all students from the list therefore, you cannot mark any other students who become at-risk at a later point in the semester.

What if I clicked the wrong submit button after completing the academic alerts?

Clicking the incorrect submit option closes the academic alert report and will not allow you to enter additional academic alerts on your students. However, you can send an e-mail to Dr. Carla Warner or Jennifer Rice with the information (student name, E#, number of absences, anticipated grade and comments as to why the student is at risk). They will manually input this information into the GradesFirst system and continue the process of reaching out to help that student.

How is Academic Alert different from Early Semester Progress Reports (ESPR)?

Academic Alert happens earlier in the semester, around week 3 or 4. ESPR grades are not reported until mid-semester, around week 8. Academic Alert is for freshman students only and ESPR grades are for all undergraduate students. Also, with Academic Alert, faculty have the ability to add comments about the student's progress, whereas with ESPR's only a grade is reported.

Does Academic Alert replace Early Semester Progress Reports (ESPR)?

No. Academic Alert is for freshman students only whereas ESPR grades are for all undergraduate students. The purpose of the Academic Alert program is to identify freshman students at-risk or who may need assistance before ESPR grades are reported. The goal of this program is to help these students get back on track and improve their grade by mid-term and complete the semester successfully.

Will the student see the comments I submit?

Students do not have access to GradesFirst nor does the academic alert information upload into any ETSU student information system, therefore students will not see the comments you submit. When the academic alert advisor talks with the student, they will discuss the grade and the number of absences you indicate but will not disclose the comments you enter.