Classes Taught MGMT 4510 – Human Resource Management MGMT 3000 – Principles of Management/Organizational Behavior MGMT 4010 – Organizational Behavior MGMT 4560 – Staffing and Planning MGMT 5010 – Essentials of Management
Brief Biography Ph.D. Virginia Polytechnic Institute and State University, R.B. Pamplin College of
Business, Department of Management, 1999 M.S. Virginia Polytechnic Institute and State University, R.B. Pamplin College of
Business, Department of Management, 1993 B.S. Virginia Polytechnic Institute and State University, 1987
Karen is currently serving as the Assistant Dean for Assurance of Learning and Assessment
for the College of Business and Technology at East Tennessee State University. She
coordinates the assessment of student learning outcomes across seven diverse departments
(i.e., Accountancy; Geography, Economics, Finance, and Urban Studies; Management and
Marketing; Computer and Information Sciences; Family and Consumer Sciences; Military
Science; and Technology) and multiple accrediting bodies (i.e., SACS, AACSB, ABET,
CADE, and AAFCS). She has given multiple presentations on assurance of learning and
assessment-related topics and has helped many schools build and refine their assessment
Karen is advisor to ETSU's chapter of the Society for Human Resource Management, recognized
in 1998 as the best chapter in the nation. She serves on the Board of Directors for
the Northeast Tennessee Professional Chapter of the Society for Human Resource Management
and is the founder and coordinator of the annual HR Expo professional conference.
In 1999, she received the University's first Jan Phillips Mentoring Award in recognition
of her efforts on behalf of ETSU's students and is a five-time nominee for the College's
Karen is a facilitator and trainer for the Association to Advance Collegiate Schools
of Business (AACSB) having co-authored materials for its Applied Assessment Seminar.
She has helped many colleges and universities develop and refine their assessment
programs. Her primary areas of research include assessment of student learning, the
skills gap, team-based work systems, and shared mental models.