Office of Continuous Improvement

Mission Statement

The mission of the Office of Continuous Improvement is to

  • support and facilitate identification, prioritization, and accomplishment of University-wide improvement initiatives;
  • facilitate the development, implementation, and management of web-based electronic protocols and systems that emerge from the Strategic Planning and Institutional Effectiveness Committee;
  • design and institutionalize processes that utilize electronic documentation and support compliance with SACS standards;
  • identify methods to enhance online resources to support effective communication with internal and external audiences; and
  • capitalize on the web as a marketing and communication tool to enhance ETSU's reputation and credibility.
 


Office of the Assistant Vice President for Administration
and Director, Continuous Improvement
East Tennessee State University
Burgin Dossett Hall, Room 309
P.O. Box 70716
Johnson City, TN 37614
Phone: (423) 439-4150
Fax: (423) 439-5770