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Family Medicine Clinics

Quillen College of Medicine

Notice of Non-Discrimination

DISCRIMINATION IS AGAINST THE LAW

ETSU Family Physicians of Kingsport Notice of Non-Discrimination

ETSU Family Physicians of Kingsport complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ETSU Family Physicians of Kingsport does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

ETSU Family Physicians of Kingsport provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • qualified sign language interpreters
  • written information in other formats (large print, audio, accessible electronicformats, other formats)

provides free language services to people whose primary language is not English, such as:

  • qualified interpreters
  • information written in other language

If you need these services, contact Amy Nelson.

If you believe that ETSU Family Physicians of Kingsport has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Amy Nelson
102 E. Ravine Road
Kingsport TN, 37660
423-245-9600 TTY 423-245-9634

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Amy Nelson is available to help you.

You can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights

  • Electronically through the Office for Civil Rights Complaint Portal, available at
    https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
  • By mail at:
    U.S. Department of Health and Human Services
    200 Independence Ave. SW Room 509F HHH Building
    Washington, DC 20201
  • By phone at 1-800-368-1019; 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

*Language Assistance Available for non-English speakers

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