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Our automated answering system has an option for those seeking to refill a prescription. In order for us to process your request you must leave all the requested information. Prescription refills will be telephoned to your pharmacy within 24 - 48 hours of receiving the request. Some medications (such as pain medication, tranquilizers, etc.) will not be refilled by telephone. It will save you time if you request that your doctor provide your prescription refills during your office visit.