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ITS Helpdesk

ETSU ITS Helpdesk and Knowledge Base (Good resource to range of valuable information)
- Email setup and access

- Security

- Helpdesk contact information - Web development and publishing
- Voicemail instructions - ETSU computer standards
- Departmental computer related purchases - Spam
- Personal computer related purchases - Spyware
- Anti-virus (handling, software updates etc) - Hoaxes


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