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Office of Financial Services

Student Affairs

Direct Deposit

Direct deposit is a process for electronic funds transfer to your account at a financial institution you choose.

 

ETSU does not recommend the use of any one financial institution. You can use any bank where you have an existing checking account. It is a quick, easy, and safe method of receiving your financial aid refund! 

If you have problems with any of the steps below, please contact the ETSU Bursar's Office.

Benefits of direct deposit 

1. It's Quick
Funds are usually available within 1-2 business days following transfer from ETSU.  Always check with your bank before spending these funds to avoid non-sufficient funds charges to your account. 

2Flexibility
Direct deposits can be deposited at your local bank or the bank in your hometown. 

3. Convenience
Direct deposit is available to you, regardless of your schedule. You don't have to be on campus or in town to receive your financial aid refund. 

4. It's Safe 
Direct deposit eliminates the risk of a lost or stolen check. Most problems with financial aid refunds (after aid is received) are with paper checks, not direct deposits.


To set up your direct deposit on your student account, please follow these simple steps: 

1. Sign into Goldlink
2. Click on ‘Student’ the tab on the left side of the screen
3. Click on the ‘Account’ drop down
4. Click on ‘Set Up Direct Deposit’
5. You will be directed to TouchNet, click on ‘My Payment Profile’
6. You will need to add a payment method by selecting ‘Electronic Check (checking)’
7. Enter banking information, check the 'Refund Option' box, and click

To make a payment on your student account, please follow these simple steps: 

Effective Fall 2017 all credit card payments must be made using Goldlink or the ePay option in the mobile app. A 2.75% ($3 minimum charge) service fee will be assessed on all credit card payments. To avoid paying this service fee, COM students are welcome to bring a check to the Office of Financial Services or mail a check to our office for payment processing.

1. Sign into Goldlink.
2. Click on ‘Student’ the tab on the left side of the screen
3. Click on the ‘Account’ drop down
4. Click on ‘Make a Payment’
5. You will be directed to TouchNet, click on ‘Make Payment’
6. Enter payment information  


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