BURSAR'S OFFICE
REFUND POLICIES

Refund policies for maintenance fees, out-of-state tuition, and debt service fees are outlines below.

CHANGE OF A STUDENT’S STATUS WHICH MAY PERMIT A REFUND ---  
Change in a full-time student’s schedule which results in the reclassification to a part-time students; change in a part-time student’s schedule which results in a class load of fewer hours.

SITUATIONS THAT MAY PERMIT A REFUND – 
Dropping a course or courses; withdrawing from the institution; cancellation of a class by the institution; death of the student.

REFUND PROCEDURES –  
The refund amount for students not receiving Title IV aid is based upon the state policy listed below.

Refunds are defined as the portion of maintenance, debt service and university housing charges due as a rebate when a student withdraws from the university. The amount of refund is determined according to the schedule below.

Seventy-five percent of maintenance and debt services fees will be refunded for drops or withdrawals within 14 calendar days beginning with and including the first official day of classes or within a proportional period for short-term courses.

Twenty-five percent of maintenance and debt service fees will be refunded following the 14 calendar days through the expiration of one-fourth of the time covered by the term. These refund procedures are also applicable to dormitory rent. No refund will be made thereafter.

One hundred percent of all fees will be refunded for classes cancelled by the institution. One hundred percent will be refunded for drops and withdrawals prior to the first official days of classes for the regular academic terms and prior to the beginning of the summer term. One hundred percent will be refunded in the event of the student’s death.

RETURN OF TITLE IV FEDERAL STUDENT AID
This requirement applies to you ONLY if:
You receive federal student aid, and
You withdraw prior to completing 60% of the period for which the aid was provided.

The new federal law requires federal aid recipients to "earn" the aid they receive by staying enrolled in college at least half time.  Students who withdraw prior to completing 60% of the semester for which they received federal student aid may be required to return some or all of the aid they were awarded.

The new law assumes that you used the Title IV student aid to pay your institutional charges -- tuition, fees dorm room, and board.  Thus, if you withdraw prior to completing 60% of the semester for which you were awarded aid, a pro-rata amount of your aid must be returned to the federal government.

First, the University will restore to the appropriate federal fund source a proportional share of the institutional charges that you paid.  In general, the effect of this "return of  Title IV aid" by the institution will be to reduce your outstanding loan balance.  Second, if the amount returned by the University is not enough to repay the entire "unearned" amount of student aid according to the length of your enrollment, you will be required to return portions of the federal student aid you received to pay non-institutional charges.

Amounts that must be returned to federal aid sources, whether by the University or by you, will first be applied to your federal loans.  With respect to any amount you owe after the University has returned its share, you will be permitted to repay loans based on the original terms of the loan.  In the event you received a grant or scholarship from a Title IV source you may be required to return portions of the grant or scholarship.  In the case of "unearned" portions of federal grants or scholarships, you will be expected to pay 50% of the "unearned" portion immediately.

Any refund due to you from the University for amounts you paid to cover institutional charges, will first be applied to obligations to return "unearned" aid.  Thus, portions of institutional refunds may be applied on your behalf to your outstanding Stafford or Perkins loan or to the federal portions of your grant or scholarship and not actually refunded to you.

(This policy is based on 34 CFR, Section 668.22 of Title IV of the Higher Education Act of 1965, as amended.)

DISTRIBUTION ORDER OF REFUNDS
Refunds will be credited back to student aid program accounts in the following order:

Title IV programs:

    1. Unsubsidized Federal Stafford Loans
    2. Subsidized Federal Stafford Loans
    3. Federal Perkins Loans
    4. Federal PLUS Loans
    5. Federal Pell Grants
    6. Federal SEOG program,

 Other refunds will be credited to
    1. State, private or institutional aid
    2. The student

REFUND APPEALS PROCEDURES

Students contesting the refund policy may file a refund appeals which may be obtained in the Comptroller’s Office, 202 Dossett Hall. It is the student’s responsibility to provide written documentation substantiating your reasons for the appeal. Withdrawals or reductions in course load due to personal illness/injury require a statement from a licensed medical physician stating withdrawal was necessary due to the health of the student; a death in the immediate family can be verified with a copy of the obituary. Immediate family includes spouse, child, stepchild, parent, stepparent, foster parent, parent-in-law, sibling, grandparents, and grandchildren. Other reasons must be supported by written documentation.


Questions or Comments?  Contact the Bursar's Office

Return to Bursar's Office Page

Return to Financial Service's Office Page

Return to ETSU Home Page


Last updated 08/31/07

gold&blue lines

Office Hours - 8:00 am to 4:30 pm M-F
Bursar/Student Accounts - 423-439-4212 | Fax: 423-439-4650
Room 202 Dossett Hall
PO Box 70719, Johnson City, TN 37614
bursar@etsu.edu
________________________________________________
Financial Services - 423-439-4414 | Fax:  423-439-4620
Mailing Address: P.O. Box 70732, Johnson City, TN 37614

WebManager e-mail address:
 businessoffice@etsu.edu

gold&blue lines