Audiology Clinics at the V.A.
The Hearing Aid Problem (HAP) clinic allows for half-hour
appointments when a veteran is having problems with a hearing aid
or needs to pick-up a repaired hearing aid. When veterans are
issued hearing aids, they are given a copy of the hearing aid
manual Your VA Hearing Aid that includes troubleshooting guides for
hearing aids. If the guide does not solve the problem, then
the veteran will be scheduled into the HAP clinic. The clinic
includes one dedicated repair room equipped with drills, ultra
violet lights, shell materials, and a suctioning/vacuum unit that
allow for repairs to be completed in-house whenever possible.
Currently five half-days are scheduled for HAP appointments, thus
allowing for 30-35 appointments weekly. Veterans are also welcome
to walk-in to the clinic if they are having problems. In-warranty
repairs can typically be returned to the patient within 2-3 weeks
if sent to a manufacturer for repair.