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ETSU Employee Development Center
Professional and
Personal Development Programs for ETSU Faculty and Staff |
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Course
Descriptions |

Employee Assistance Program
Catalog of Workshops

Click HERE to register for any of the below classes
currently being offered.
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Abilene
Paradox |
The ABCs of Stress
Management |
Active Listening: Essential Tools for
Effective Communication |
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ADA in the Workplace:
Understanding Your Rights, Roles & Responsibilities |
Anger
Awareness |
Are You Managing Time? |
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The Art of
the Search Committee |
Assertive Communication |
Balancing Work &
Personal Life |
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Basic Estate Planning
Strategies |
The Basics of Proposal
Writing |
Basic
Techniques for Free Weights Training |
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Becoming IT
Aware at ETSU |
Benefit
for Life |
Benefit for Life, Preplanning
Workshop |
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Bringing Out the Best in Others |
Building
Great Places to Work |
Building A Safe Place to Work: Preventing Workplace Violence |
Business Communication:
Communication for Managers |
Career Skills Enhancement Program |
Change Management Workshop for Employees |
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Coaching and Counseling Techniques |
Introduction
to
Computers: The
Basics |
Conducting An Effective Interview |
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Conducting Effective Meetings |
Conducting Performance Evaluations |
Conflict_Resolution |
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Conflict Resolution & Negotiation |
Conflicts in a Work
Relationship |
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Coping with
Difficult Behaviors in People |
Communicating with Difficult
Personalities |
Cornerstones of Investing |
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COS Expertise
(Community of Science
Expertise Database) |
Creating Passion: Doing What you Love, Loving What You Do |
Creative Thinking: Breaking Out of the Box |
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Dealing with Disappointed Customers |
Dealing with Negativity in the Workplace |
Deferred Compensation:
Investment Option Changes |
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Delegating for Diehards |
Developing and Training ETSU Employees |
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Developing
Emotional Intelligence for Success |
Diversity
Management: Past, Present & Future |
Do Right
with Lou Holtz |
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eBucs
Training |
eBucs
Workshop |
ePrint
with Banner |
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e~Print Financial Report |
Effective, Assertive Communication |
Effective Communication: Conflict
Resolution |
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Effective Presentation Skills |
Eliminating Unacceptable Behavior: What Supervisors Need to
Know |
Employee Assistance
Program for All Employees: Procrastination |
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Employee Assistance Program for Supervisors |
Everything you wanted to know about Drugs & Alcohol that your kids
already know |
Finance Self-Service
Goldlink
Basic Training |
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Finance Self-Service
Goldlink Advanced Training |
Financial Planning:
Enjoy Today, but Plan for the Future |
Finding Grant Funding Opportunities 101 |
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Finding
Public Sector Funding in Healthcare |
FISH! Training |
Focus: Achieving Your Highest Priorities –
Microsoft Outlook Edition |
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Foundations
of Team Building |
4 Disciplines
of Execution |
From Step-Families to
Blended-Families |
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FRS: Reading Screens & Reports |
Funding Opportunities for Graduate Student |
Getting Organized |
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Goal Setting for Success |
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Give 'em the Pickle |
Graduate Assistantship/Tuition Scholarship
Policies & Procedures |
Grant Personnel
Change of Status Form |
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Grant Proposal Budget Development |
Grant Proposal Writing Basics 101 |
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Grants & Contracts at ETSU: Who, What, When, Where, Why and How |
Grants.gov |
Group Work Strategies for the College
Classroom |
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Happiness - Techniques &
Behaviors that Work |
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Eating
on the Run: Healthy Tips for Healthy Eating |
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Helping New Faculty
Members Succeed |
Homebuyer
Education Program |
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Homeowner
Assistance Program: Orientation |
How to De-Stress
at Work |
How to Submit to the IRB |
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Identity Theft
Prevention |
The Impact of the Aging Process |
Internal Funding Opportunities
for Faculty |
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Introduction to Computers: The Basics |
Introduction to Fitness |
Introduction to Yoga |
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Investing for an Uncertain Market |
Jump Start:
Teaching Using Writing & Speaking Across the Curriculum |
The Latest on
the Sexual Harassment Front |
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Keyboarding 101: Mavis Beacon Teaches Typing |
Leadership
Foundations: A Workshop for Emerging Leaders |
Leadership: Great
Leaders; Great Teams; Great Results |
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Leadership Intervention Series |
Leadership Secrets of Santa Claus |
Leap Over the
Rainbow to Stay Connected |
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Listening Basics: Do's and Don'ts |
Living with Guilt |
Making
Sense of Market Volatility |
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The Manager's Balancing Act |
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Managing
Anger |
Managing Change |
Managing Change and Transition |
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Managing
Grief |
Managing Stress
and Change |
Managing
Stress in the Workplace for Employees |
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Managing Stress for Success |
Mapping Personal
Goals |
The Mind-Body Connection |
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Motivating Employees |
The Natural Cycle of Learning |
Negotiation Skills for Women |
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NIH Electronic
Submission Workshop |
NIH Update |
NIHeRA Commons |
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Optimizing
Student Learning |
Optional
Retirement Plan-VALIC |
Organization: The Key that Unlocks Success |
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Parenting: Raising our Teens |
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Payments to Non-Resident Aliens |
Person-to-Person
Feedback |
Personal
Financial Planning |
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Perspectives on the
NIH Grant Process |
Petty Cash & Cash Receipts |
Planning for Professional Growth |
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Polite Practices in the Workplace |
Power of Listening |
Preventing Violence in the Workplace |
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Preventing
Workplace Violence |
Proactive Stress Relief-Ideas and Tools NOW! |
Procard Training |
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Procrastination |
Professional Communication in a Diverse Work Environment |
Progressive Discipline |
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Purchasing Workshop |
Purposeful Productivity |
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RDC Major
& Interdisciplinary Grants Workshop |
Resilience in the Time of and Change |
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Resume Writing/Job Search Workshop |
Retire Ready
Workshop |
Retirement
Planning: It's not what it used to be |
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Retirement Planning: Tax Considerations |
Retirement Planning: Legal Considerations |
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Retirement
Income Solutions |
Retirement
Planning and Investment Distributions |
Retirement
Strategies for Life |
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Retirement Strategies for
Women |
Rocking and Rolling Through Changes |
NEW: Roth 401(k) |
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Servant Leadership |
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Serving
Customers with Difficult Behaviors |
Setting Departmental Goals |
Setting Motivational Goals |
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Simplify Your Life |
Situational Leadership |
Smoking Cessation - Kicking the Habit |
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Social Security Entitlements |
Beginning Spanish
(Continuation) |
7 Closing the Execution Gap |
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The 7 Habits of Highly Effective People |
7 Habits Maximizer |
The 7 Habits: Train the
Trainer |
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Strategies
for Communicating with Older Adults |
Strategies for Securing Funding from Foundations |
Strengths Quest |
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Stress and the Holidays |
Stress Management for Work & Home |
Student Accessibility
Workshop |
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Summer Shape-Up |
Superior Customer Service on the Telephone |
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Supervising Student Workers |
Supervisor Survival Skills,
Part 1 |
Supervisor Survival Skills, Part 2 |
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Supervisor Survival
Skills, Part 3 |
Surviving Your Child's
Adolescence |
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Taking Charge of Your Life in
2009 |
Talking 9 to 5: Women and
Men in the Workplace |
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Techno-Stress |
Team Building |
Tennessee Consolidated Retirement System (TCRS) |
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THDA Introduction |
Time Management |
Time Management: Taking Charge of Your Time |
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Time Record System (TRS) Data Entry |
Tobacco Cessation
Program INTRODUCTION |
Tobacco Cessation
Program WORKSHOPS |
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Travel & Invoices: Policies & Procedures |
New Travel Procedures:
Dec. 2007 |
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Values
Based Living |
Whale Done: The Power of Positive
Relationships |
What Customers Want
(with Lily Tomlin) |
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What? Me Worry? |
When Generations Collide |
Why are We so Angry? |
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Worker's Compensation |
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Length: |
2 Hours |
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Description: This program includes a recognized milestone in
training videos. Originally based upon the article of the same
name by Dr. Jerry Harvey, it examines one of the core dynamics of group
decision-making, and helps managers and their work teams recognize the
downside of mismanaged agreement; explores the personal and
psychological dynamics that affect each person's involvement in group
discussions and agreement; and initiates measures to help groups avoid
making counter-productive decisions.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard Ashley
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: We all expect stress as a natural part of life.
What differs is how each of us handles it. Our reaction to an event -
how we view it and think about it - is what influences the amount or
kind of stress we experience. We can't always control the events
in our lives, but we can control our response to them. A = Activating an
event; B = Beliefs and attitudes we have about the event, and self-talk;
C = Consequences or stress reaction resulting from negative self-talk.
Objectives:
-Understand the anatomy and effects of stress
-Identify personal sources of stress
-Learn how our attitudes and beliefs determine the amount and kind of
stress we experience
-Practice a reframing or rethinking process for reducing stress
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
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Length: |
1 Hour |
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Description: This training is designed to be very practical and
applicable, especially for participants who may not yet understand good
listening but who are eager to try new skills, end bad listening habits,
and make changes right away. Specific skills to improve listening
ability are discussed and emphasis is placed on activities that allow
participants to practice the new skills. Objectives:
- Define active listening
- Explain the difference between hearing and listening
- Identify barriers to active listening
- Demonstrate active listening skills
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Susan Fondry,
L.C.S.W., EAP Instructor
Handouts: Not available at this time
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Length: |
1 1/2 Hours |
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Description:
Understanding the employment provisions
of the Americans with Disabilities Act can be challenging. Whether you
are an employee with a disability, supervise an employee with a
disability, or just want to understand more about the ADA and
employment, this workshop will provide an overview of the ADA in regard
to rights, roles, and responsibilities of both employers and employees.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Linda Gibson,
Director, Disability Services
Handouts: Not available at this time
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Length: |
1 Hour |
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Description: Everyone gets angry sometimes. If you have a hard
time controlling your anger or you easily "blow your top," you may be
placing yourself or someone else in danger. Anger is dimensional,
or complex, and this workshop focuses on how to increase your awareness
of your anger and use it in a positive way. Objectives
- State five dimensions of anger
- Understand how the five dimensions can be used to control anger
- Apply anger management techniques in both personal and
professional situations
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
LCP, EAP Instructor
Handouts: Not available at this time
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Length: |
2 Hours |
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Description: Are you managing your time, or is it managing you?
This key question, when answered, can lead to significant improved use of
valuable time. Participants gain insight into what wastes their time
and if those "time wasters" are environmentally driven or self-generated.
They learn to really manage time by addressing the issues planning and
prioritizing; procrastination; delegation; energizing.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: Does your institution rely
solely on the guidance of search committees to fill faculty and
administrative positions? Traditional search processes are ‘scientific’
in that the steps are fairly prescribed and often require little
participation by the search committee until the final steps. Successful
searches are actually the result of more ‘art’ than ‘science,’ and
require proactive, dedicated and trained search committee members. Using
examples from the University of Colorado at Denver and Health Sciences
Center, learn how to create a search committee that brings together
subject matter experts and experts in the development of effective
recruitment plans and evaluation strategies. Follow the institutions’
highly effective and well-received search committee training program
from the development process. You’ll receive an abbreviated version of
the actual training.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Betsy Rodriguez, Ph.D., Asst. Vice Chancellor, Human
Resources, Univ. of Colorado
Handouts: Not available at this time
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Length: |
1 1/2 Hours |
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Description: This training offers suggestions on how to
develop an open, interpersonal style that can improve personal and
professional relationships. Participants learn: what assertiveness
is and isn't, when assertiveness should be used, the three components of
communicating assertively, and several assertiveness techniques
including ones useful in difficult situations. Objectives:
- Explain what assertive communication means
- Understand why being assertive is important personally and
professionally
- Utilize assertiveness techniques when interacting with others
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: Today's employees have to deliver more
results but are also placing greater priority on work/life/family
balance. In fact, surveys show that balance in work and personal
life is the determining factor in promoting productivity and preventing
burnout. A lot of stress comes from leading daily lives which are
in conflict with what's truly important to us. This may come from not
knowing what our goals or values are, and therefore having no compass
with which to guide our daily choices. There are many different
options and role models for planning a work life that is consistent with
life goals and what work means for us. Objectives:
- Explore your values
- Plan work and plan life
- Learn strategies for combining career and
personal life
- Learn what additional resources are available
to help attain balance
LEAD Certification Applicable: Yes, Improving Yourself
Facilitator: Susan Fondry,
L.C.S.W., EAP
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: This seminar describes estate
planning, how assets pass at death, the importance of asset titling and
beneficiary designation, the basics of estate tax and the gift tax, and
common uses for insurance in estate planning. The seminar is conducted
with a Financial Advisor and an Estate Planning Attorney. This is a
great seminar which covers a topic most people are very interested in,
but rarely take the time to investigate due to the expense involved in
consulting an attorney.
LEAD Certification Applicable: No
Facilitator: Joleen Searles, The Anderson Firm
Handouts: Not available at this time
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Length: |
3 Hours |
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Description: This workshop is directed toward
people with little or no experience in writing grant proposals, but who
would like to begin to seek grant support. The similarities and
differences between research and non-research grants will be discussed.
Topics
covered will include:
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The difference between a
gift, a grant, a contract and a cooperative research and development
agreement;
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The different sources of
funding;
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Matching your ideas with
potential sources of funding
Ø
individual initiated applications
Ø
response to request for proposals, request for
applications, program announcements or broad agency announcements
Ø
needs analysis or gap in knowledge that will be filled by
the project
Ø
objectives/hypothesis development
Ø
specific aims development
·
The components of a successful proposal;
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Proposal submission and review
·
Proposal accepted or rejected – what happens next?
LEAD Certification Applicable: No
Facilitator: Dr. Michael
Woodruff, Vice Provost for Research
Handouts: Not available at this time
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Length: |
1.5 Hours |
Description:
Training with free weights (barbells, dumbbells, Olympic sets) is the “tried
and true” way to build strength and overall fitness. The variety of workout
challenges and options are endless, but some basic instructions are
necessary for effective and safe workouts.
The purpose of this block
of instruction will be to teach the basic techniques required to use the
Basler Center’s (CPA’s) complete inventory of free weights. In addition to
being the most effective way to build strength, training with barbells and
dumbbells also improves balance, body control, and flexibility. A full body
workout will be demonstrated. Anyone can lean how to work with free
weights.
Patrons should come
“dressed to play” in gym clothes and sports shoes. A current valid ETSU ID
is required for access to the Basler Center. For more information, contact
Jon Walker at 439-7984 or
walker@etsu.edu.
LEAD Certification Applicable: No
Facilitator: CPA Instructor
Handouts: None
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Length: |
1.5 Hours |
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Description:
Many facets affect the way technology is procured, dispersed, and
implemented at ETSU. This course is designed to educate the participant
about the policies and procedures regarding procurement, deployment,
maintenance and support of desktops and laptops. Included in this
section will be details on the Computer Replacement Initiative
guidelines. In addition, we will discuss the opportunity ETSU employees
have to obtain Microsoft products under our Work-At-Home rights, as well
as the free anti-virus software for ETSU employees. Ample Q&A time will
be available.
LEAD Certification Applicable: No
Facilitator: Janet Keener,
Ph.D.
Handouts: Not available at this time
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Length: |
1 Hour |
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Description: ETSU employees now have the opportunity to
have an amazing new benefit called Benefit for Life – an educational
family assistance program. There is no cost to become a member!
Just attend one of the upcoming educational
sessions and complete an enrollment card. It’s that simple! The benefits
are yours for life! It also covers your spouse, dependent children,
parents and grandparents.
Benefit for Life offers the following: Living Will,
Will, Medical Power of Attorney, Guardianship, Caregiving, Medicaid
Spend Down, Pet Cremation, Funeral and Cemetery prearranging, discounts
throughout the community on various goods and services saving your
family hundreds to thousands of dollars.
Open to all ETSU employees – part time, full time,
temporary and retirees
LEAD Certification Applicable: No
Facilitator: Maggie Cooper
Handouts: Not available at this time
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1 Hour |
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Description: Planning Final Arrangements – a
lasting gift for those you love. A workshop designed to bring the
attendee to a greater level of understanding about the process of
pre-arranging funeral and cemetery needs.
Fortunately, for most of us, there
are few times in life that we become responsible for planning a funeral.
And for many that happens at time of loss. Due to the hardships that
this lack of experience creates for families, we felt a responsibility
to reach out with the necessary tools and information to prevent this
hardship for families in our community.
You will also learn how to pre-arrange for those
who will not do it or talk about it.
Open to all ETSU employees, retirees and family
members.
LEAD Certification Applicable: No
Facilitator: Maggie
Cooper
Handouts:
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Length: |
Approx. 1.5 Hours |
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Description: Bringing out the best in other people is good
for an organization because people at their best are productive, meet
their objectives, and please customers. It's also good for the
people because when they feel good about their work, it rubs off on
others. This session allows participants to discuss successful
work groups and their traits; the importance of relationships and how to
build them; people's needs at work beyond pay and benefits; and
facilitating the work of others.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
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Length: |
1.5 Hours |
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Description: Each year, various
publications and companies name the country’s best places to work.
Nearly every industry, with the exception of higher education, appears
regularly on these lists. During this Webinar, explore themes, traits
and practices found in the “nation’s best employers” and how these
characteristics can help institutions of higher education create a
better campus culture that not only enhances student learning, but also
results in higher employee retention, productivity and simply having a
lot more fun.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Rich Boyer, Managing Partner, ModernThink LLC
Handouts:
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Length: |
Approx. 2 Hours |
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Description: This violence prevention program reviews
definitions, types and levels of violence, triggers, and warning signs,
then goes a step further. Participants are given the actual tools
needed to put together an action plan for workplace violence prevention.
The roles of workplace assessment and response teams, as well as specific
techniques for preventing the escalation of violence are examined.
LEAD Certification Applicable: Yes, Special
Topics
Facilitator: TBA
Handouts:
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Length: |
Approx. 1-1/2 Hours |
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Description: With our increased focus on
technology and expanded time spent in front of a computer, we often lose
the ability to communicate effectively face to face. But no matter the
industry, the higher stakes in any given situation, major decisions and
deals still unfold on the basis of interpersonal interactions. People
like to do business with people they like. The interpersonal skills
necessary to communicate with impact face to face include listening,
conversing one on one, establishing rapport, resolving conflict, and the
ability to choose the right vehicle of communication are some of the
topics that TBA will discuss in this session.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: TBA
Handouts: Communication Skills for
Managers PowerPoint
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Length: |
Approx. 2 Hours |
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Description: Life is filled with change, some within our
control and some not. People learn to become “change masters” in the
face of ongoing change. Objectives:
- Help people learn to view change as both a
challenge and an opportunity
- Describe the nature of change, i.e., change
itself is changing
- Discuss productive and non-productive behavior
- Define the Transition Curve and four change
management phases
- Explain the impact of change denial (Tarzan
Swing) and discuss strategies for minimizing denial
- Review four key strategies for dealing with
change
LEAD
Certification Applicable: Yes, Improve Yourself
Facilitator: Susan
Fondry, L.C.S.W.
Handouts: Not available at this time
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Length: |
Approx. 1-1/2 Hours |
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Description: This
workshop helps managers and supervisors acknowledge and apply appropriate
coaching and counseling techniques. Participants
will be able to successfully identify and address coaching and counseling situations,
maintain workplace relationships with subordinate staff, develop
employees, and improve productivity and trust.
LEAD
Certification Applicable: Yes, Improve Your Approach
Facilitator: TBA
Handouts: Not available at this time
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Length: |
Approx. 2 Hours |
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Description: Making the most out of an interview can often determine
the success of your department. One person or position can affect the total productivity,
morale, and happiness of the entire department.
Knowing what to say, ask, and when to listen are critical elements
for a successful interview for the interviewer, as well as the
interviewee. It's time for
you to do your part as the interviewer and this session will teach you the
in and outs of the “illegal issues” involving interviewing, effective
interviewing questions, when to listen, and finding the “best fit” person
for any position. Remember
that the interview is as much a “selling job” for you as it is for the
interviewee.
LEAD
Certification Applicable: Yes, Improve Your Approach
Facilitator:
Wayne Anderson
Handouts:
ETSU Personnel Policy and Procedures
General Tips
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Length: |
Approx. 1-1/2 Hours |
Description: Meetings,
meetings, and yet more meetings! Do you ever wonder what a workday would
be like without them? So much of our work, however, is accomplished
through committees, task forces, teams, as well as other groups. Because
we meet for so many different reasons, and we have so many things we want
to accomplish, we need to make certain that the time we devote to meetings
is time well spent. This training course will give you the skills to make
your meetings productive.
LEAD
Certification Applicable: Yes, Improve Yourself
Facilitator: Rich Ashley
Handouts: Not Available at this Time
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Length: |
Approx. 2 Hours |
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Description: In this session you will learn ETSU’s Performance
Evaluation process, techniques for getting the most out of your
performance evaluations, how to give and be open to criticism, and how to
deal with difficult circumstances.
Performance Evaluations can either be a mandatory-once-a-year,
ineffective hassle or the vehicle for improved productivity, morale, and
success. Learn about that vehicle in this interactive session.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Wayne
Anderson
Handouts: Agenda
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Length: |
2 Hour |
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Description: In general, people see or "lock onto" things from a
different point of view. If we are not careful, this can lead to
conflict. This seminar explores a variety of ways of looking at and
understanding the nature of conflict and how we react to it. It
offers practical suggestions for resolving conflict.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Keith Bailey,
Ph. D., EAP
Handouts: Not available at this time
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|
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Length: |
Approx. 1-1/2 Hours |
|
Description: Conflict occurs all the time.
Sometimes conflict is good and sometimes it's bad. You come to
understand during this training opportunity how conflict works and why it
happens. You will also have the opportunity to become familiar with
conflict styles, including your own. From there, you will be given
techniques to improve the effectiveness of the conflict in your life and
have better communication with those around you.
LEAD
Certification Applicable: Yes, Improve Your Relationships
Facilitator:
TBA
Handouts: Not available at this time
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|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: This training cannot by itself resolve serious
departmental, team, or interpersonal conflict situations. It will help
participants understand how conflict develops and what communication
styles work and don't work with other people. A mutual conflict
resolution process will be discussed and participants will have a chance
to practice what they learn through different scenarios.
Objectives:
- Examine personal conflict styles
- Demonstrate skills to decrease conflict
- List resources
LEAD
Certification Applicable: Yes, Improve Your Relationships
Facilitator:
Keith Bailey,
Ph. D., EAP
Handouts: Not available at this time
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|
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Length: |
1.5 Hours |
|
Description: Participants learn that there are many types of
difficult behaviors that can make communicating a challenge. There
are some techniques that apply globally to all types of behavior and
some that help with specific kinds of difficult behaviors.
Difficult behavior does not equate to a "bad person." Participants
learn that there are ways to respond that stop feeding and reinforcing
the difficult behavior and then make a plan to apply what they've
learned to a real life person with whom they'd like to communicate
better.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator:
TBA
Handouts: Not available at this time
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|
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Length: |
1.0 Hours |
|
Description: Difficult behavior does not equate to a "bad
person." Participants learn there are ways to respond that stop feeding
and reinforcing common difficult personalities. Objectives:
- Summarize behaviors and/or situations that you personally find
"difficult"
- Identify actions you can take with difficult personalities
- Identify resources
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Keith Bailey,
Ph.D., EAP Instructor
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: This Seminar gives an overview of the
performance of various aspects of the market. It then focuses on the
importance of;
LEAD Certification Applicable: No
Facilitator: Mitch Tuell,
UBS Financial Advisor
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
2.0 Hours |
|
Description: The
Expertise component of COS is a database containing nearly 480,000
first-person profiles of researchers, scholars and other experts from
more than 1,300 leading universities, government agencies, and other R&D
organizations from around the world. Learn how to set up your own
profile including how to select and input keywords and search terms for
your own areas of interest, and also how to search the database
for like-minded researchers at other institutions. This workshop will
assist faculty members to find collaborators for their research
projects, whether within their own field or cross-disciplinary, and it
will help other researchers find you!
LEAD Certification Applicable: No
Facilitator: Carole
Thomason, IT Coordinator, Research and Sponsored Programs
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: Are you managing your job or is your job
managing you? Have you lost your passion for what you do? At whatever
level we manage others, many of us neglect managing our ultimate report:
ourselves. In this era of unrelenting change, it is harder than ever for
beleaguered managers to be passionate about the work they do. The
facilitator will
explain to you how can you find the courage and inner resources to
put your whole heart into your job. While many circumstances may be beyond
your control, you have complete control over how you approach your
workplace experiences.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Here is an opportunity to have some fun while
you learn. This program is a lively, highly interactive session that
encourages participants to think "Outside The Box." Attendants will
learn how to break out of self-limiting patterns of thinking and begin to
use their own creative process. This program will define critical
thinking and identify factors and stages of the creative thought process.
There will also be puzzles, exercises, and brainteasers to test
creativity.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
TBA
Handouts:
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: Following an entertaining video featuring Lily
Tomlin as "Lud", this program the following objectives:
-
Recognize and respond to difficult
customer situations without engaging in blaming behavior
-
Use the Listen, Probe, Solve
process to change a disappointed customer into a satisfied customer
-
Evaluate the cause of the
disappointment in order to prevent future customer disappointment
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: Participants
will learn how to identify the ways negativity surfaces in the workplace
and recognize the relationship of workplace change and negative behavior
and interaction. Time will be
spent on helping participants to identify ways to stay focused, productive
and positive.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
TBA
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
Description: On May 28, 2008 several changes will occur in
your deferred compensation investment options. One current fund will be
deleted and nine new options will be added. This presentation by
representatives from Great West, the State of Tennessee’s third party
administrator of the deferred compensation program, will cover the changes
being made and answer your questions about how to make changes to your
existing plan.
LEAD Certification Applicable: No
Facilitator:
TBA
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
2 Hours |
|
Description: Constantly taking work home/working
overtime? Finding a pile of work awaiting you when you return from an
absence? Have you ever asked yourself why these things happen and what
can be done to avoid them? One answer lies in our ability to delegate.
This presentation explores why supervisors hesitate to delegate; why
employees resist delegation; and when, what and how to delegate.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Rich Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description:
The importance of developing
employees is critical in the success of an organization.
This training session give you the
skills and information to develop the employees around you, in addition to
yourself. Special emphasis will be placed on ETSU resources
(Employee Development Center, Career Skills Enhancement Program, Employee
Assistance Program) and how
to use them.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
Rich Ashley
Handouts: Not available at this time
|
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|
|
 |
Length: |
1.5 - 2 Hours |
|
Description:
This program: starts with the definition of Emotional Intelligence
and compares it to the traditional Intelligence Quotient (I.Q.); describes
the relationship between the two processes and how both need to work
together; demonstrates ways to prevent our emotions from getting the best of
us, including breathing and emotionally intelligent listening.
Objectives:
-
Understand the importance of emotional intelligence in the workplace
-
Learn how the brain can hijack our emotions
-
Experience tools to manage emotions
-
Use effective strategies to respond to emotional behavior of co-workers
-
Become more competent in handling "emotionally charged" situations
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Keith Bailey,
Ph.D., EAP
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: This
workshop helps managers and supervisors acknowledge and apply appropriate
coaching and counseling techniques. Participants
will be able to successfully identify and address coaching and counseling situations,
maintain workplace relationships with subordinate staff, develop
employees, and improve productivity and trust.
LEAD
Certification Applicable: Yes, Improve Your Relationships
Facilitator: R.
Roosevelt Thomas Jr., D.B.A., CEO, Roosevelt Thomas Consulting &
Training
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1 Hour |
|
Description:
This
workshop is based on the video, Do Right, featuring Lou
Holtz presenting the philosophy he has used as a successful football
coach:
- Do what is right
- Do the best you can
- Treat others as you would like to be treated
LEAD
Certification Applicable: Yes, Improve Your Approach
Facilitator: Richard Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2
Hours |
|
Description: This training session provides
the basics of the electronic purchasing process using
eBucs.
Participants will learn how to access
eBucs,
search for commodities, create and process purchase requests. The
eBucs training system will be used so that
no “real” information will be impacted. Participants will be introduced to
the production or live side of
eBucs
with attention given to the user’s profile.
LEAD Certification Applicable: No
Facilitator:
Kathy Kelley
Handouts: Not available at this time
|
eBucs |

|
|
 |
Length: |
Approx. 2
Hours |
|
Description: This training session provides
participants the opportunity to work one-on-one with Purchasing staff to
further their knowledge and skills using the
eBucs purchasing system. Purchasing
staff will be available to assist participants in resolving problems they
are having with
eBucs.
LEAD Certification Applicable: No
Facilitator: Purchasing Staff
Handouts: Not available at this time
|
eBucs |

|
|
 |
Length: |
2 Hour |
|
Description: Effective communication is one of the most
important skills we need. We improve our chances for social
survival, individual well-being and organizational success when we develop
skills to relate openly and honestly, in a way that respects and accepts
the other person.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
2 Hours |
|
Description: Effective communication skills are key for
fostering better relationships, dealing with angry customers,
understanding co-workers from different cultures, and for balancing work
and personal life. This program raises the awareness of
different viewpoints and approaches to conflict, and basic conflict
resolution skills.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Susan Fondry,
L. C. S. W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Do people look at their
watches when you speak? Do
your presentations frequently go into overtime?
Do you lose your audience when you have to speak?
Is the thought of speaking in front of a group terrifying?
Most people are somewhat uncomfortable standing up in front a group of
people and presenting their ideas. This course will give you the
skills to overcome those fears and provide you with skills to convey your
ideas in a interesting, informative, and professional manner. This
course is also designed to give you a better idea on how to use PowerPoint
in order to aid in your presentation.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Rich Ashley
Handouts: Effective Presentations
Skills PowerPoint
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: Supervisors
concerned about eliminating unacceptable behavior and creating a more
productive work environment are invited to join us for a 60-minute audio
conference by Progressive Business AudioConferences.
PROGRAM HIGHLIGHTS
-
Create an Environment Where Positive Performance is the Norm
-
"Heading off" negative emotions - before they spread
- Building a sense of ownership among your employees
- Management styles that help (and hurt)
productivity
- Take Control of Your Toughest Behavior Problems
- Dealing with problem employees: where good managers go bad
- Keys to tackling difficult issues - rationally and productively
- How to bring a negative attitude into clear focus - and zap it
- Remove the Personal Risk of Heated Discussion
- Criticize without trampling egos: The do's and don'ts
- The lost art of confronting problems - directly and professionally
- Eliminate the fears that keep us from confronting others
Live Question and Answer Session - Have your specific questions answered! |

|

|
|
 |
Length: |
Approx. 3 Hours |
Description:
As a
supervisor you are in a key position to identify and motivate employees to
seek help early. Learn the basics of the
Employee Assistance Program (EAP), your role as a supervisor,
and how to identify a troubled employee.
Additionally, the EAP offers counseling to supervisors who may be having
difficulty dealing with an employee.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Keith Bailey,
Ph. D., EAP
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1
Hour |
Description: The workshop covers viewing and printing
department budget information using ePrint. You must have
Finance Self-Service access, finance Self-Service Basic Training and some
familiarity with your Banner indexes.
LEAD Certification Applicable: No
Facilitator:
B.J. King
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1
Hour |
Description:
This session will prepare financial
statement users to access reports off the new E-print system.
Requirements for access will be discussed. Basic sign-on procedures
and report retrieval will be demonstrated.
LEAD Certification Applicable: No
Facilitator:
B.J. King
Handouts: Not available at this time
|
 |

|
Everything
you wanted to know about Drugs & Alcohol that your kids already know |
 |
Length: |
Approx. 1 1/2 Hours |
Description: It is helpful for all parents to
better understand the influences and behaviors associated with their kids’
possible use of drugs and alcohol. If recognized early, it is much easier
to employ some of the needed methods of prevention before the problem
arises. Objectives:
- Become aware of our children’s environment and
possible influences
- Learn effective ways to prevent chemical substance
exploration and abuse
- Recognize behaviors that may indicate substance
involvement
- Identify resources and strategies to prevent kids’
use of alcohol and drugs
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Cathy Canon,
L. P. C.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
Description: This is a new session with information
about security, excel downloading and calculations within Finance
Self-Service. You must have attended the Finance Self-Service Banner Basic
Training in order to enroll in and have some familiarity with your BANNER
indexes.
LEAD Certification Applicable: No
Facilitator: Dabney Bowman,
Leisa Wiseman,
Lynn Myers
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
Description: This training is designed for new
employees or employees who have not been to Finance Self-Service training.
Student must have submitted a Banner Finance Request Form and received their
Banner username and password before attending this training.
LEAD Certification Applicable: No
Facilitator: Richard Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description:
Learn to search the COS database, which contains over
400,000 federal, state, and private funding opportunities. We
will give you the skills to effectively identify potential funding sources
for your research endeavors.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle,
L. Carole Thomason
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 3 Hours |
Description:
Designed for researchers in the Health Sciences, this interactive workshop
will introduce you to resources to identify potential sources of funding.
Faculty, staff, and students will receive hands-on training in Grants.gov
and COS, a database containing more than 400,000 federal, state and private
funding opportunities. Co-sponsored by the Department of Family Medicine,
Appalachian Center for Translational Research Disparities, and the Office of
Research and Sponsored Programs, the workshop will provide participants with
the skills to effectively find public sector funding opportunities.
Register soon, seating is limited.
LEAD Certification Applicable: No
Facilitator: Dr.
Louise Nuttle, M. Karen Smith,
L. Carole Thomason
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1
1/2 Hours |
Description: The Office of Human
Resources will be offering the ever-popular FISH! customer service
training to departments. The
FISH! Training program has been used in thousands of organizations
worldwide, such as Saturn, Sprint, and Southwest Airlines. These
companies, as well as many others, have had the opportunity adopt its
vital message and now ETSU employees can do the same.
The training is based on Seattle's World Famous Pike Place Fish, which is otherwise
an ordinary fish market that's extraordinarily successful. The work is
hard and the hours are long—yet these employees make a personal choice
to bring amazing passion, playfulness, commitment and a positive attitude
to work every day. The session dives deeply in the FISH!
principles: PLAY, MAKE THEIR DAY, CHOOSE YOUR ATTITUDE and BE THERE.
These principles are designed to embody the concept that work can
be fun and the ideas are fundamental to satisfying work and producing
delighted customers. Employees will leave with practical tools and strategies that
won’t just change how they look at work—this experience could change
their life. If
your department would like to take advantage of this training opportunity,
please contact Rich Ashley (96130) or Diana McClay
(95890) in the Office of Human Resources. The session can be customized to meet the needs of your
department.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Rich Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 8 Hours |
Description: Are
you living in your email inbox? Does your desk look like heaven for post-it
notes? Are you getting your most important things done each day? Are you
eliminating those low priority items at home and at work? Do you have
balance in your life? Your answers to those questions may direct you to this
8 hour seminar. Developed by Franklin Covey, this seminar will enable you
to:
- Clarify values
- Set and align goals
- Focus on outcomes
- Create time for important not just urgent matters
- Learn prioritization
- Use planning tools to your advantage
- Manage information
- Practice life balance
You will get a Focus guide book, a Microsoft guide
book, success strategies, and on- site follow-up.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Dr. Deborah Harley,
CELL
Registration: Contact
Trish Lowe at lowep@etsu.edu
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
Description:
Teams are built on a foundation of common purpose,
complimentary skills, trust and commitment. This session presents ideas on
team components, team success, and key questions that a group can ask
themselves once the session is completed. Objectives:
- Discuss the difference between a group and a team
- Identify team qualities and values
- Present ideas about team components like
communication and clear goals
- Use “The Crane Scale” to highlight what’s required
for team success
- Share information about team guidelines as a basis
for further discussion
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 8 Hours |
Description:
The 4
Disciplines of Execution workshop helps managers and teams identify their
highest priorities by separating the merely important from the wildly
important. Participants will learn skills for ensuring your team is aligned
to the most important work objectives, ways to encourage your team to tackle
challenges with individual commitment, and how to help team members take
ownership of their own performances.
Fall 2006 Offerings:
For Office Work Teams: Sept. 28 & Oct. 5,
10 a.m. - 2:30 p.m. each day including a lunch break
For Individuals: Oct. 20, 8:30 a.m. - 5 p.m., including a lunch break
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Dr. Deborah Harley,
CELL
Registration:
Contact Trish Lowe at lowep@etsu.edu
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
Description: Working
while developing a new lifestyle is stressful. Participants learn that you
cannot replace a real parent, but two families can blend together into a new
unit over time. This workshop introduces the concept of "blended family" to
substitute that of stepfamily. The new concept implies the development
of healthy relationships among its members, instead of the previous one
where individuals do not come together as a unit.
LEAD Certification Applicable: No
Facilitator: Cathy Cannon, L. P. C., EAP Instructor
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
Description: An
overview of FRS Reports (FBM090, FBM091, FBM092) and Screens (018, 019,
021, 023, 026, 027, and 881). Questions and answers will follow.
LEAD Certification Applicable: No
Facilitator: Dabney Bowman
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
Description:
Funding opportunities for graduate students
are much more limited than opportunities for others, however they do exist
and they are an excellent way to get your foot into the grants world and
fund part of your thesis research.
This class will highlight some of the funding opportunities that
exist as well as strategies for finding funding opportunities on your own
and preparing competitive grant proposals/applications.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts:
Funding Opportunities for Graduate Students Power
Point Presentation
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description:
Can’t find that memo? Lost that
e-mail attachment? Missed your own performance review? Learn how to
prevent these costly mistakes. This training session will show you how to
make effective use of your time, maximize your workspace, communicate
efficiently, and control your daily workload. It also covers filing and
record-keeping techniques, organizing desk space, and making productive
use of phone calls and e-mails.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: How
do you provide award winning customer service? This program includes the
popular video featuring popular speaker and restauranteur Bob Farrell,
founder of “Farrell’s Ice Cream Parlour.” The topics to be discussed during
this program include
- The customer service concept of “giving our
customers a pickle”
- How we can give our customers what they want by
“giving ‘em the pickle”
- How your attitude impacts a customer’s experience
- Why our service efforts should be consistent
- Why teamwork is critical to ensuring that our
customers want to return
- Our customers’ expectation for good service and
why we need to exceed their expectations
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
Description: Are
you setting goals that sabotage your success? This seminar will give
you a step-by-step process for setting goals that you can achieve, and help
you identify and eliminate your obstacles. Topics to be covered
include:
- SMART Goals
- Define Long Term Goals
- Define Short Term Goals
- Setting up a reward system for yourself
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Tina Vance,
EDC Graduate Assistant
Handouts:
Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
Description:
The NEW Fair Labor Standards Act authorized by the
Department of Labor
www.dol.gov is requiring changes in the way administrative graduate
assistants are appointed and paid. This session will cover the new
requirements as well as new appointment request form and other issues
relative to successful employment of graduate assistants in the fall/spring
semester. Please attend this session to avoid delays in processing
assistantship appointment forms, especially administrative graduate
assistants, for the fall semester.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Queen Brown
Handouts:
Not available at this time
|
|

|
|
 |
Length: |
1 Hour |
Description: With new systems come new
forms. This training session will introduce users to the Comptroller’s new
grant Personnel Change of Status Form. Instructions will be provided on
what information is needed and how to complete the form to conform with
needs of the Banner system. Those required to fill out this form when new
grants are assigned are encouraged to attend. After September 30, 2007,
only this change of status form will be accepted.
LEAD Certification Applicable: No
Facilitator: Margaret Pate, Associate Director, Office of Budget
and Financial Planning
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description:
BYOB -- Bring Your Own Budget. This hands-on workshop will include
discussion of the elements common to most grant proposal budgets and using
ETSU standardized rates. We won’t build your budget for you, but we’ll give
you the tools to build it yourself.
LEAD Certification Applicable: No
Facilitator: Cynthia Hardin
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 3 Hours |
Description:
This class is designed for the true
beginner. If you’re
interested in writing and submitting a grant proposal, or just want to
learn more about what others do when they are preparing a grant proposal,
come join us and learn what’s involved in generating an idea for a grant
proposal, developing and writing a grant proposal, and submission
procedures.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Dr. Louise
Nuttle
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description:
Do you administer grant proposals, grant
awards and contracts at ETSU and want to learn more about the grants
world? Have you ever wondered
what is an RFP, the FR, a PI, a Co-I, F&A, indirect costs, pre-award
and post-award, the difference between a grant and a contract? Then this
class is for you. It is
designed primarily for departmental staff (secretaries, administrative
assistants, information technicians, etc.), however faculty and other
staff are welcome to join us. During
the first hour of the class we will present some basic terminology and
general procedures. During the second hour, we will discuss ETSU internal
procedures as they currently exist and discuss ways to streamline
pre-award and post-award processes.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle, Donna Szabo, J.D.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
2 Hour |
|
Description: Grants.gov is a single, secure internet
source for finding and applying for Federal grants. It significantly
reduces the time and effort required to identify available grant
opportunities. It also standardizes the process of applying for Federal
grants. Many Federal agencies are currently accepting grant proposals via
Grants.gov, and very soon many agencies will only accept electronic
submissions instead of paper submissions. This workshop will provide
participants an opportunity to view demonstrations of both finding and
applying for Federal grants through this website.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Dr. Louise
Nuttle
Handouts: Not available at this time
|
|

|
|
 |
Length: |
2 Hours |
|
Description: The constructivist view of learning suggests that
students learn best when they work to build their own knowledge. Having
students work together can provide a venue for both learning from peers
and the development of cooperative work skills (a valuable trait to
future employers). As added benefits, group work also has the potential
to improve class participation, decrease lecture time, and decrease
grading time. This seminar will address various forms of in-class and
out-of-class group work strategies within the context of the college
classroom. Participants are asked to bring a syllabus for a course in
which they are interested in incorporating group work, and to think in
advance about the goals they have for students taking that selected
course.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Dr. Alison
Barton
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: This seminar is based on material provided by Dr.
Randy J. Larsen, Chair, Dept. of Psychology, Washington University in
St. Louis, 2005. It offers practical and proven techniques and behaviors
that reduce negative feelings and increase positive ones. Objectives:
-To learn what techniques tend to enhance happiness better than others
-To learn what behaviors tend to promote happiness and lessen
unhappiness
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1 Hour |
|
Description: This lecture aims to provide healthy and
practical skills for a healthy diet in a fast-paced lifestyle. The
lecture includes an educational presentation by a Registered Dietician
and a cooking demonstration by an acclaimed Chef
LEAD Certification Applicable: No
Facilitator: Beau Gerarde, Executive Chef, ETSU Dining, Jennifer
Vaughn, Registered Dietician
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1 Hour |
|
Description: Audio Conference -
Inside Higher Ed will present
Henryk Marcinkiewicz, an
administrator, consultant and author on these issues, in a one-hour
audio conference entitled "Beyond
Orientation - Helping New Faculty Members Succeed."
The program will explore what you need to know to most help new
professors do their jobs effectively:
-
Why the "trial by fire"
approach doesn't work, and why faculty orientation matters.
-
What faculty members need to
know immediately to function and what they need to learn as the year
goes on.
-
Which formats colleges can
use to provide this information, including "Faculty 101" courses
that may last up to a year.
-
How to use a
"faculty-as-learner" approach.
-
How to set up mentoring
programs for new faculty members, so they are receiving guidance
from colleagues.
-
How to evaluate the success
of your efforts.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Richard Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Two Sessions,
4
hours each |
|
Description: ETSU
is sponsoring a program to assist employees increase their homeownership
opportunities in the Appalachian region. Buying a
home is the largest purchase most people will ever make. For many
it is the American Dream. However, although homeownership comes
with many benefits, it also brings many responsibilities. One
great way to prepare for homeownership is to participate in a Homebuyer
Education class which covers the ABCs of purchasing your new home. This
eight-hour workshop is offered in two, four-hour blocks, Parts A & B.
Course Curriculum:
- Benefits and risks of homeownership
- Navigating the mortgage process
- Principles of financial management
- Finding the right home
- Importance of and how to repair credit -
Finding the right lender and realtor
- Finding the right loan
- Home upkeep and maintenance
LEAD Certification Applicable: No
Facilitator: Eastern Eight Community Development Staff
Registration: http://www.etsu.edu/edc/onlineregistrationform.asp
|
 |

|
|
 |
Length: |
1
hour |
|
Description: ETSU is sponsoring a program to assist employees
increase their homeownership opportunities in the Appalachian
region. This session introduces participants to the Homebuyer
Education Program, its sponsors and describes eligibility for
low-interest mortgages and down payment assistance.
LEAD Certification Applicable: No
Facilitator:
Richard Ashley
Registration: http://www.etsu.edu/edc/onlineregistrationform.asp
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: In this training, participants look at ways
to keep stress levels low on a daily basis at work. Activities
include deep breathing, stretching, using breaks to improve mental
states,and how to stay motivated to keep stress levels low.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1 Hour |
|
Description: This course will provide a basic overview of
the process required for an initial IRB submission. The required
submission forms and an overview of the difference between full studies,
expedited studies and exempt studies will be provided. Focus will be
directed to providing an understanding of the criteria the IRB uses in
evaluating a proposed proposal.
LEAD Certification Applicable: No
Facilitator: Arcelis Vasquez, IRB Coordinator
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5-2 Hours |
|
Description: This seminar will present tips
and techniques to prevent identity theft through the mail, over the
internet and in public. A list of useful websites will be provided.
LEAD Certification Applicable: No
Facilitator: Shawn Weems,
C.F.P, 1st Tennessee Bank
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description:
Each of us brings our own experiences and wisdom to the aging process.
This workshop provides an opportunity to pool that knowledge and share
experiences that can be useful in coping with the aging process of our
older adults. Objectives include:
-Recognize the natural physical, behavioral and emotional changes of
growing older
-Distinguish differences between age-related and disease-related changes
-Become aware of stressors of aging and strategies for managing them
-Identify physical and emotional adjustments that happen as we age
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: There
are numerous internal funding opportunities available at ETSU to support
faculty research. Participants
in this class will learn about these opportunities and receive advice on
application procedures.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts: Internal Funding Opportunities
@ ETSU PowerPoint
|
 |

|
|
 |
Length: |
1 Hour each session |
Description: ETSU’s Employee Development
Center offers a “Computer Basics” class each Tuesday and Thursday in the EDC
computer lab, room E209, in the Mini-Dome. It will be presented by the
Human Resources Graduate Assistant, Tina Vance.
The course will address the basics of computers,
terminology, hardware and software, using the mouse, features of the Windows
environment, the Windows desktop, email, internet, and an introduction to
Microsoft Word and Excel which are ETSU’s standard word processing and
spreadsheet software applications.
If you want to attend, don’t hesitate, since there are
only six spaces available in the class! Remember, you may attend this class
during work time with the approval of your supervisor. Call
423-439-6130 for more information.
LEAD Certification Applicable: No
Facilitator: Tina Vance
Handouts: None
|
 |

|
|
 |
Length: |
2 Hours |
Description: Developed specifically for ETSU faculty
and staff who want to get some basic information on exercise, strength,
endurance and flexibility, this class will show participants how to use the
CPA cardio stations (bikes, Concept IIs, elliptical machines and treadmills)
and the full circuit of weight machines. The value of exercise and
work-out safety will also be emphasized.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: CPA Graduate Assistant
Handouts: None
|
 |

|
|
 |
Length: |
1.5 Hours |
Description: Yoga
is a centuries old tool for physical health and reducing stress. Yoga
principles are the best and safest way to develop flexibility. However,
when done properly, Yoga can also build balance, endurance, and strength.
In addition to being an excellent exercise, Yoga is also an extremely
beneficial tool for relaxation and stress reduction. The purpose of this
workshop is to introduce participants to yoga’s fundamental practices and
principles.
Anyone can do yoga and
benefit from it. People who already have a regular exercise regimen can add
yoga to their current program and people who are not currently physically
active can use yoga as a means of starting an exercise regime.
Participants should come
“dressed to play” for this hands on seminar. The class will be held in the
Basler Center’s (CPA’s) aerobic room. For more information, contact Jon
Walker at 439-7984 or
walker@etsu.edu.
LEAD Certification Applicable: No
Facilitator: CPA Instructor
Handouts: None
|
 |

|
|
 |
Length: |
Approx.
1-1/2 Hours |
|
Description:
The point isn't enduring market turmoil, but
actually thriving in it.
You are invited to
attend "Investing for an Uncertain Market", a workshop that will provide
you with an alternative view of the market. This fresh perspective may
help you better prepare for your financial goals - such as retirement,
paying for your children's education or buying a second home.
Learn more about how
markets are changing:
- Is the buy
and hold approach still applicable for today's market environment?
- Does
allocating between equities and fixed income effectively meet your
diversification and
risk management needs?
- When is beating the market not a good
thing?
It's not the same old
market. Why use the same old investment strategies?
LEAD Certification Applicable: No
Facilitator:
Eugene J. Eignor, ChFC,
RydexInvestments
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description:
If you are teaching a Writing or Oral Intensive course, or just a class
where you assign writing or speaking projects, please consider attending one
or more of our "Jump Start" workshops. Whether it's your first time using
writing or speaking as a means of teaching in your discipline, or you'd just
like some fresh ideas for creating assignments, evaluating student work, or
managing the "paper load" of grading, these informal workshops can be a
great way to start the new school year. Workshop materials will
include helpful hand-outs and resources on:
-
responding to papers and oral
presentations
-
creating meaningful
writing/speaking assignments
-
using a process approach to improve
student writing
-
responding to sentence-level errors
in student writing
-
addressing oral grammar issues.
We will also discuss ways that the
staff of the Writing and Communication Center can assist you and your
students.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Rob Russell, Director, The Writing & Communication
Center
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
1 hr. per week |
Description: Need some help with your keyboarding,
speed and/or accuracy? Mavis Beacon Teaches Typing is a software package
which allows each student to design their own program to develop and improve
the skills they need.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Tina Vance,
EDC Graduate Assistant
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
1.5 Hours |
Description:
Explore the latest developments in sexual harassment law. Learn how recent
court cases should inform your decision-making and what those cases mean in
the context of higher education. This Webinar will examine the current legal
climate on such sexual harassment issues as what does and does not
constitute a hostile environment, why recipient subjectivity matters even
more than you may have thought, what actually constitutes an adverse action
and other timely topics. The session also includes a focus on that often
elusive practical guidance to be gleaned from the latest case law.
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
Laura Todd, Attorney, University of Arizona
Handouts: Not Available at this Time
|
 |

|
Leadership Foundations: A
Workshop for Emerging Leaders |
 |
Length: |
Approx. 8 Hours |
Description: So what is all this hype about
leadership? You might think the process has changed or something. Don’t you
just tell people what to do and they do it? Maybe I should look into this
more. Maybe I want to lead that new effort, or seek a promotion, or chair
that committee. I’d sure like to do a great job and be respected as a
leader. If you are getting ready to step into leadership roles this seminar
will enable you to:
- Envision what it means to be a great leader.
- Understand the new paradigm for leading in the
knowledge worker age.
- Recognize behaviors of high trust.
- Clarify your team’s purpose
- Create systems for execution
- Utilize talent
You
will get a workbook, action planning handbook, and a leadership tools CD.
LEAD Certification Applicable:
Yes, Improve Yourself
Facilitator:
Dr. Deborah Harley, CELL
Registration: Contact Trish Lowe at
lowep@etsu.edu
|
 |

|
|
 |
Length: |
3 Days, Approx.
20 Hours |
Description:
Leaders make the
difference in great organizations. Leaders influence your
organization’s success. Cost of materials and refreshments: $160.
Advance registration is required. This seminar will address the specific challenges
leaders face every day including:
-
Building trust and
influence with others.
-
Defining a team’s
purpose and the job to be done.
-
Creating a
strategic link between the work of the team and the goals of the
organization.
-
Connecting the
work of the team to the organization’s economic model.
LEAD Certification Applicable: Yes,
Improve Your Approach
Facilitator: Dr. Deborah Harley,
CELL
Registration: Contact Trish Lowe at
lowep@etsu.edu
|
 |

|
|
 |
Length: |
2 Days, Approx.
1-1/2 Hours |
Description: This
training session is designed as a hands-on tool to help managers along
each step of the way. Topics discussed and analyzed include
performance concerns, vision building, confronting performance issues,
effective work relationships, improving trust, morale, and
productivity. The attendees will have the opportunity to
"follow-up" with the issues they address in this series of
sessions.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
TBA
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
2 Hours |
Description:
You
think your job is tough? You try recruiting in, and for, the North
Pole; You try retooling your plant - and retraining your people - every
year; You try delivering tons of presents on a route as big as mine - all in
one long night! How do I do it? It's not magic. I have
eight practical strategies for leading others and getting big things done
all year long. They are my gifts to you!
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
Richard Ashley
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
1 Hour |
Description: Do you feel like you are in the
Land of Oz looking for the trail home to peace and happiness. The rainbow
is still present to find and achieve success. Whether you seek effective
communication to get the desired results, the ability to make an easier
transition to changes at work and/or to relieve stress from issues at home
or work, you can learn how to stay better connected.
Come and follow the yellow brick road. Don’t be Toto
and get lost or caught in a whirlwind of changes, ineffective communication
and stress. This seminar will teach you:
-
Effective assertive communication skills
-
Key strategies for dealing with change
-
Stress relievers
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
Keith Bailey, Ph.D. EAP
Instructor
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
1 1/2 Hours |
Description: Designed for those want to understand
good listening, try new skills and end bad listening habits.
Objectives:
-
Focus on participant's personal
goals for listening
-
Identify the listening
"don'ts"
-
Demonstrate why listening matters
-
Identify and practice the listening
"do's"
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
Cathy Canon, L. P. C.
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
2 Hours |
Description:
Rather than a guilt remover, this session attempts to help people better
understand how guilt
resides in their own lives and shows how they can reduce its negative
impact. Guilt is a powerful emotion that not everyone is comfortable
talking about.
Objectives:
-
Identify typical sources of guilt
for working adults
-
Describe how
guilt can impact your life
-
Become
familiar with strategies for handling work and home commitments to
reduce guilt
-
Practice
a few useful techniques for coping with guilt
-
List the benefits of learning about
living with guilt
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Not Available at this Time
|
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
|
Description:
Unless
you make your living in finance, you’re probably wondering what the
current market situation means to you. The fact is that recent
market volatility affects all of us in one way or another. We all
have a stake in the health of our financial markets. You don’t need
to look any further than your employer-sponsored retirement plan. If
you participate in your plan, you’re probably invested in one or
more stock, bond and/or cash equivalent investment options. When the
market drops, you may see your account balance drop with it. But how
much should you worry about ongoing volatility in the financial
markets? Should you stop saving altogether? Are your investments
safe? What should you do with the money you’ve invested in your
account? In times like these, most investors are asking themselves
these questions.
LEAD Certification Applicable: No
Facilitator: John Reeder, Great West Retirement Services
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
Sometimes the approaches managers take seem paradoxical. This
program, featuring Ben Bissell’s video entitled “The Manager’s Balancing
Act” explores the following seven paradoxes:
- Treat everybody the same, and you will not treat
everybody fairly
- Strength through Vulnerability
- See in people what is not visible to others
- See problems as positive
- Work needs to become more like play
- If you are going to have harmony, you must
encourage conflict
- Have magic because there is none
LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator: Richard Ashley
Handouts: Not available at this time |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
The most expensive overhead item in any organization
is unresolved anger. This presentation offers guidelines to develop a
model that allows the healthy release of anger. A step by step
approach is clearly mapped out by Ben Bissel in his video in order to
achieve constructive expression of powerful emotion. Best of all, Ben
outlines how anger can become an ally instead of an enemy. The goal is
to produce a means of handling anger so that no one gets hurt and problems
get solved. you will enjoy both the humor and wisdom in this program
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Richard Ashley
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description:
Change is an increasing reality for all of us and the
ability to introduce change successfully is a key management skill. Managers
must be able to inform and persuade their audience effectively and to do
this they must understand the nature of likely resistance to the status quo
and the potential effects on stability and morale. The facilitator
will offer suggestions to make any transition a smooth and productive one.
LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator:
TBA
Handouts: Not available at this time |
 |

|
|
 |
Length: |
2 Hours |
|
Description:
Change is inevitable and more rapid that at any other
time in history. Using the humorous video by Ben Bissell, this presentation
is designed to address the coping skills necessary to avoid burnout, acting
out and serious illness. Practical steps are given to demonstrate ways to
facilitate dealing with the anger, pressure and stress that change produces.
The major goal is for the participants to discover methods which allow us to
feel good about ourselves and our jobs in an ever changing
environment.
LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator: Richard Ashley
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1 Hour |
|
Description:
Coping with Life’s Losses - understanding the emotion of grief as
it associates with all types of loss. (jobs, divorce, relationships, death)
Please attend if you feel you have experienced any type of loss.
Understanding your feelings is the first step. Open to
all ETSU employees, retirees and family members
LEAD Certification Applicable: No
Facilitator: Carol Ann
McElwee
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: The
stress response is triggered by a combination of two factors – change and
feeling a lack of control. Since change is not only inevitable, but often
overwhelming in our culture. The only hope of reducing stress is to
establish a sense of control. Participants learn to do life planning on a
personal level, and to recognize that their explanatory style (how they
explain life’s changes) is the key to triggering or controlling the stress
response. Participants learn how to change a pessimistic style to an
optimistic style.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: This
training provides a thorough and diverse set of tools for managing stress in
the workplace and avoiding work-related exhaustion. In this training, work
stress is discussed in terms of the tension that results when a person feels
they do not have enough time to accomplish what needs to be done.
Work-related exhaustion is a specific term used for any situation in which
work stress exceeds the capacity of an individual over time. The less time
there is in relationship to demands, the greater the stress and the more
likely one is to experience exhaustion. Objectives:
- Identify personal stressors and how to positively resond to each
stressor
- Explain four choices for handling stress - Accept, Avoid, Alter,
Adapt - and when to use each
- Develop a S.M.A.R.T. action plan
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
LCSW, EAP Instructor
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: Provides
participants with a brief overview of stress basics and quickly moves on to
practical suggestions for coping with stressful situations, especially as
they occur in the workplace. The
concept of stress hardiness is addressed as a focus for healthy stress
management. The manager's
version of this program provides tools to help reduce levels of employee
stress and better understand personal and organizational aspects of stress.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Managing Stress for
Success PowerPoint |
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: With
facilitator guidance, participants work through the goal mapping process to
identify and prioritize a key goal, visualize how it will look and feel when
accomplished, write intermediate goal steps with a timetable for completion,
identify obstacles and develop a plan to overcome them.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time |
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: Stress
can be a tremendous detriment to our physical and mental health.
Understanding the mind-body connection as well as the importance of keeping
ourselves in a relatively calm state in order to lower our stress level are
all part of this very relaxing workshop. Objectives:
- Experience connections between the mind and body
- Practice breathing as a stress reductioni
technique
- Learn how to recognize and manage stressful work
situations
- Recognize the benefits of relaxing your mind and
body at work
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: None at this time |
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Attend this session and learn ways to provide
an atmosphere that allows employees to be motivated, techniques for
dealing with poor morale, and methods for keeping one employee’s poor work
ethic from affecting others.
Can you necessarily change your employees’ motivation?
Not necessarily so, but this course provides you with the tools to
face this ever-popular dilemma.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Wayne
Anderson
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
4 Hours |
|
Description: This workshop is for faculty, staff and
anyone else interested in the way we learn. Participants will learn
about their preferred way of learning as well as explore ways in which
others learn differently. With this knowledge they will then have a tool
to create lesson plans, organize workshops, classes or present ideas in
a way that follows the natural cycle of learning. The cycle ensures that
all learner preferences are addressed whether it is in a 20 minute
presentation or a full day class.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Janel Seeley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
2 Hour |
|
Description: Do negotiations make you nervous so that you end up
just settling for less? Are you unsure of the techniques for
successful negotiations? Do you lack the confidence to negotiate
for what you want? This three-part series will focus on practical
Strategies that can be implemented during those critical occasions
requiring expert negotiation skills.
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
TBA
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
3 Hours |
|
Description:
In order to streamline the NIH (National
Institutes of Health) electronic grant submission process, the Office of
Research and Sponsored Programs is offering training to teach current
and future principal investigators and their representatives how to
prepare a NIH grant application package for electronic submission. All
NIH grant mechanisms will transition to mandatory electronic submission
by October, 2007.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts: Not available at this time
|
|

|
|
 |
Length: |
2 Hour |
|
Description: Lots of changes are underway at the NIH and
many others are planned for the near future. This workshop will provide
information on the new grant proposal forms required beginning May, 2005,
the electronic grant proposal submission process, and the NIH eRA Commons
website designed to facilitate electronic research administrative tasks
such as submission of just-in-time information, grant progress reports,
and no-cost extensions.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
Description:
This
workshop is designed to introduce faculty, staff and administrators to the
National Institutes of Health (NIH) eRA Commons. The Commons is a web
interface system where NIH and the grantee community are able conduct their
extramural research administration business electronically. In the very
near future, ALL NIH business will be done electronically including: grant
proposal submission, tracking grant proposals during the review process,
submission of grant proposal reviews by reviewers, just-in time information
submission, delivery of notice of grant awards, grant progress report
submission, no-cost extension requests, and award close-outs. Many of these
features are currently available. If you, or the faculty you serve, seek
funding from the NIH this workshop is for you.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts: Not available at this time
|
|

|
|
 |
Length: |
1.5 Hours |
Description: Using learning theory and
research, this seminar explores ways to teach higher education students in
ways that may increase motivation, interest, and learning. These strategies
can be applied regardless of course content. Participants are asked to
bring a syllabus for a course they are interested in improving, and are
asked to think in advance about the goals they have for students taking that
selected course.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Dr. Alison Barton, Assoc. Prof., Human Development &
Learning
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: Coming Soon
LEAD Certification Applicable: No
Facilitator: Tracy Teal, VALIC
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 1 Hour |
Description: This workshop will target 20 concepts
that are proven to effectively strengthen organization. Some topics that
will be covered include the importance of setting goals, compiling and
utilizing lists, the roles of diet and rest, and the use of planners.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Stephanie Williams, Graduate Assistant, Disability
Services
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
Description: Children face the same pressures we did,
but these days, the pressures are more intense and begin at an earlier age.
This program looks at the influences in our kids’ lives that contribute to
the pressures, and the practical things that can be done to strengthen the
bond with them. Objectives:
- Gain an understanding of the true nature of the
pressures teenagers face
- Learn some ways to connect with your teenager
- Review 5 principles to create a healthier balance
in the household and in your relationship with your teenager
- Learn
a problem solving method called SODAS (situations, options,
disadvantages/advantages, solutions) that your teenager may be able to
use to make good decisions.
LEAD Certification Applicable: No
Facilitator: Cathy Cannon,
L. P. C.
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: Learn the proper procedures for
payments from the University to non-resident alien students, employees and
independent contractors.
LEAD Certification Applicable: No
Facilitator: Jennifer Crigger
Handouts:
Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
Description: Workplace
feedback is a powerful tool. It has the potential to help or hurt the
person and the organization. Without it, we have no way to know what needs
to be changed and improved. However, feedback can be very stressful, both
for the giver and receiver. Participants learn that providing effective
person-to-person feedback to coworkers or staff not only improves
performance, but potentially strengthens relationships, avoids conflict and
improves morale. Participants also learn how our willingness to change and
improve is affected by the “5 C’s”: credibility, clarity, candor, concern,
commitment.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
Not available at this time
|
|

Financial Planning: Enjoy
Today, but Plan for the Future
|
 |
Length: |
Approx. 2 Hours |
Description: This seminar focuses on the importance
of financial planning. During the class we will discuss major
financial planning concerns such as retirement planning, education funding,
estate planning and investment planning. It will include walking through a
sample financial plan.
LEAD Certification Applicable: No
Facilitator: Mitch Tuell,
UBS
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: The seminar topics are centered on
Retirement Income Planning, Estate Planning and Taxes, Investment Strategies
and Risk Management. The seminars are designed to present financial
planning concepts relevant to employees of ETSU and demonstrate ways to
apply those concepts to efficiently create and manage wealth. The seminars
will be conducted by Certified Financial Planners™ who are salaried,
non-commissioned employees of First Tennessee’s Financial Planning
Department.
LEAD Certification Applicable: No
Facilitator: Shawn Weems,
C.F.P.
Handouts:
Not available at this time
|
|

|
|
 |
Length: |
Approx. 4 Hours |
Description: This pre-recorded program was presented
at ETSU on September 15, 2005 by Dr. Rob Turrisi, Professor, Biobehavioral
Health and Prevention Research Center, Penn State University. Topics
discussed include:
- The NIH grant mechanisms and when
is it better to develop one versus another (R21, RO1, Intro, Mid, &
Senior Scientist K-Awards)
- The role of mentoring and being
mentored (PI versus Co-PI), even for senior faculty
- The role/expertise of the PI, and
Scientific Advisory Team and Consultants
- Developing a proposal (What should
go in what sections and what should not)
- The Grant Review Process
- Interpreting the critiques &
preparing revisions
- Conducting funded research
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: This session will describe how to record
receipts, when deposits have to be sent to the Cashier, and custody and
control for Petty Cash funds. (Financial Procedure FP-2 and TBR 4:01:01:10)
LEAD Certification Applicable: No
Facilitator: Lois Sams
Handouts:
Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
This program presents a practical step-by-step approach to
planning professional growth. It provides examples and templates to
work from, and promotes self-analysis that carries on to other aspects of
one's life. Objectives:
-
Define a personal meaning of
success and identify values
-
Develop a personal mission
statement and a short-term or long-term work goal
-
Create goals and an action plan
-
Learn strategies for staying
committed to goals and overcoming setbacks
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Susan Fondry,
L. C. S. W.
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: This
workshop takes a serious look at how the use of good and poor manners
impacts the work environment. Special
attention is paid to "tricky situations" and the appropriate
courtesies regarding communication with the opposite sex, clients,
management, electronic communication and voice mail.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
Polite Practices PowerPoint
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
|
Description: Most of us would say we are good listeners.
But are you really listening or are you just hearing what others around
you say? This training opportunity will cover the differences between
listening and hearing, techniques for improved listening, and the
potential outcome of learning this important skill.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Rich Ashley
Handouts: The
Power of Listening
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
|
Description: Are you as productive as
you'd like to be? If not, this is meant for you. In addition to
dispelling the myths of multi-tasking and why it isn't as productive as
we've been led to believe, this training will address specific
techniques for managing our time at work (and home) more purposefully.
Objectives: 1) explain the myths of multi-tasking; 2) understand what
our "work" consists of in order to manage it better; 3) demonstrate
techniques for purposeful productivity; 4) refer to other resources to
help us manage ourselves with respect to time.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Susan Fondry,
LCSW, EAP Instructor
Handouts:
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: Conducted
by Margaret Miller, Director of Financial Aid, this session will give you
the right tools to spot and defuse situations which might pose very real
threats to you, your coworkers, and ETSU. You
will learn appropriate actions that will prevent harassment, intimidation,
and angry scenes from escalating uncontrollably. This
session is designed to provide employees with a greater sense of security
on the job, help employees prevent potentially violent situations before
trouble starts, and empower employees to participate in workplace
safety . ETSU's Workplace Violence Prevention Policy will be covered.
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
Margaret Miller
Handouts: Not
Available at this Time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: Coming Soon
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
TBA
Handouts: Not
Available at this Time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
Description: This training is highly interactive,
experiential and focused on helping participants relieve stress
in-the-moment rather that plan for long-term stress management. It is
designed for those participants interested in getting some stress relief
during the training, and changing their stress-causing behaviors during the
training. The icebreaker activity itself, as well as other activites,
involves hands-on experiences of many of the stress relief tools described
in the training. Objectives include:
- Provide Stress Relief NOW!
- Discuss Stress Facts and Recipes
- Assess Stress Pre- and Post-Relief Activities
- Provide Advanced Stress Relief Tools
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan
Fondry, LCSW
Handouts: Not
Available at this Time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: The Procard is a University credit card
used to purchase departmental supplies under $5000. The individual whose
name is on the Procard must attend a training session before receiving the
Procard. Training covers the policies and procedures for using the Procard
including dollar limits, billing cycles, what can and cannot be purchased
with the Procard, tax exempt status, record keeping, etc.
LEAD Certification Applicable: No
Facilitator: Doris Lowe
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
Description: Procrastination is a habit, not a fatal
flaw. It takes persistence to change, but it can be done. Participants
begin to understand how they get into the procrastination trap, and what
they can do to help themselves out of it. Even a small step toward a
decision or goal – typically what procrastinators have a hard time
accomplishing – is important because that one step may start the individual
on a new journey and inspire other steps.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy
Cannon, L. P. C.
Handouts:
Procrastination |
 |

|
|
 |
Length: |
Approx. 1 Hour |
Description: This program reinforces a general
organization-wide diversity initiative. It treats the basic dynamics
of discrimination, the more desirable end of the spectrum of tolerance, why
organizations care about diversity, and some practical aspects of
interacting with people who are different.
Objectives:
-
To learn to identify stereotyping,
prejudice and discrimination
-
To identify behavior choices along
the spectrum of tolerance
-
To learn the business imperative
for a diverse work force
-
To identify appropriate
professional behavior in a diverse work environment
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
2 Hours |
Description: Discipline is one of the most difficult
responsibilities of a supervisor and, as a result, is often avoided. The
objective of discipline is to correct inappropriate behavior of a worker in
order to make the worker a more productive member of the organization. This
workshop will address supervisory techniques to avoid the need for
discipline, and when and how to employ the following aspects of progressive
discipline when necessary: verbal and written counseling, letters of
reprimand, suspension and termination.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard
Ashley
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
2 Hours |
Description: This workshop provides an opportunity
for participants to get one-on-one assistance from Purchasing staff on
improving skills and getting questions answered about the
eBucs
purchasing system. There is no set agenda. Work can be done using
either the
eBucs
training system or on the production system using participants’
actual information.
LEAD Certification Applicable: No
Facilitator: Purchasing Staff
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
1.5 Hours |
Description: An
overview of the Research Development Committee (RDC) "Major Grants Program"
and the new "Interdisciplinary Grants Program" for faculty members considering applying to the upcoming February deadline.
Participants will be introduced to the programs' guidelines and application
procedures.
LEAD Certification Applicable: No
Facilitator: Dr. Louise Nuttle,
Assistant V.P. for Research and Director of Sponsored
Programs and Dr. David Hurley, Associate Professor, Pharmaceutical Sciences
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
1 Hour |
|
Description:
This presentation addresses the five most common fears of
retirement and lends advice for turning those fears into strategies.
What if:
- I am not doing all I can to ensure a successful retirment?
- I retire too early?
- Social Security and my Pension are not enough?
- I outlive my money?
- I become a burden to my children?
LEAD Certification Applicable: No
Facilitator: Shawn Weems,
C.F.P., 1st TN Bank
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
Description: Resilience is a key quality for dealing with
the never-ending stress and rapid pace of change in our lives. More
than stress management, resilience combines emotional strength with the
skills of adapting in the face of trauma. The good news is that
resilience is ordinary and can be developed with practice by anyone who
wants.
Objectives:
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Keith Bailey,
Ph.D. EAP Instructor
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: This training session gives current employees a vehicle
for further job development. Especially designed for employees
identified as possible Reduction-In-Force employees.
LEAD
Certification Applicable: No
Facilitator: Rich Ashley
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: Join Dallas Salisbury
as he examines the future of retirement in the face of possible Social
Security insolvency, the decline of the defined benefits plan and
problems at the Pension Benefits Guaranty Corporation. Also, hear the
latest about the Employee Benefit Research Institute’s (EBRI) research
on the advantages and disadvantages of various retirement benefits
alternatives
Participants will receive a workbook containing useful information
paralleling the presentation.
LEAD
Certification Applicable: No
Facilitator: Dallas
Salisbury, CEO, Employee Benefit Research Institute
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Preparing to retire? Deciding what to do with the
money you've accumulated during
those work years is one of the most important issues you'll face. The
Retirement Income Solution seminar will help you focus on retirement
expectations and on how to provide the income to meet those expectations.
A discussion of the Optional Retirement Program will be included.
Participants will receive a workbook containing useful information
paralleling the presentation.
LEAD
Certification Applicable: No
Facilitator: Tracy Teal,
VALIC
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: This seminar focuses on the various types of
retirement income sources including Traditional/ROTH IRA's as well as
401(k)/403(b) programs. Various federal regulations regarding these
retirement vehicles, as well as creditor protection issues will also be
discussed.
LEAD
Certification Applicable: No
Facilitator: Mitch Tuell
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
|
Description: An overview of "The Big Three" legal considerations
now or in retirement: Wills and Trusts; Powers of Attorney; Advance
Directives. In addition, this workshop also touches on estates,
probate, and asset ownership.
LEAD
Certification Applicable: No
Facilitator: Jeff Anderson, J.D., University Advancement
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
|
Description: Do you know how your ETSU retirement distributions will
be taxed? What are your options for paying your income taxes in
retirement? Will you Social Security income be taxed? How
can you minimize your taxes when you retire? What happens to your money
after you die? Come to this workshop to get answers to these and other
questions.
LEAD
Certification Applicable: No
Facilitator: Joan Mitchell, CPA, Shorter, Carden,
Mitchell & Gray, PC
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: This training session addresses the emotional and
financial aspects of retirement planning. It is ideal for those
who are seriously planning for retirement. Topics include:
The course is interactive and attendees will receive a workbook with
exercises, check lists, quizzes and other useful information.
LEAD
Certification Applicable: No
Facilitator: Tracy Teal,
VALIC
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
|
Description: This seminar focuses on overcoming the financial
hurdles specific to women as they plan to invest for the future. It
emphasizes the importance of having a personal plan, a sound strategy,
and a consistent approach to saving. We will provide women of all ages
information to help accumulate the money needed for a financially secure
retirement (and we'll address issues that sometimes prevent women from
doing this!) Topics include:
Retirement Challenges, Retirement Costs, Sources of Retirement
Income, Investment Considerations, Procrastination Costs, and Financial
Facts.
Each attendee will receive a workbook and the offer of an individual
counseling session.
LEAD
Certification Applicable: No
Facilitator: Lisa Franklin, VALIC
Handouts: Not available at this time
|
 |
|
|
 |
Length: |
1 Hour |
|
Description:
Employee attitudes sometimes block their ability to deal
effectively with change. This program offers a non-threatening way for
participants to assess their own attitudes about change. Stresses
associated with mergers, acquisitions and reorganization are addressed.
Objectives:
- Understand change
- Active positively in the mmidst of change by learning to be a navigator
instead of a victim
LEAD Certification Applicable: Yes,
Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts:
Not Available at this Time
|
 |

|
|
 |
Length: |
Approx. 1.5 Hours |
Description: The
Roth 401(k) is a new retirement investment option for ETSU employees. This
session will describe the differences between the regular Roth IRA and this
new Roth 401(k), including income and contribution limitations. It will also
compare/contrast the new Roth 401(k) with the existing 401(k) and 457
plans, including Required Minimum Distributions and considerations for using
this new vehicle if you are close to retirement or not (the 5 Year Rule).
LEAD Certification Applicable:
No
Facilitator: Mike Costa, Great West Retirement Services
Handouts:
Not Available at this Time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
Description: Is
it service? Is it leadership? Isn't leadership about being the "big dog" -
not being a servant? This workshop will transform your thinking about being
a leader. Many Fortune 500 companies have built this philosophy into the
culture of their organizations. Learn about the 10 characteristics of
servant leadership and how to grow your leadership abilities through this
philosophy.
LEAD Certification Applicable: Yes,
Improve Your Approach
Facilitator: Dr. Deborah
Harley, CELL
Registration: Contact
Trish Lowe at lowep@etsu.edu
Handouts:
Not Available at this Time
|
|

|
|
 |
Length: |
Approx. 1.5 Hours |
Description: This
training provides four best practice steps toward better customer service
communication, especially when faced with a customer who may be exhibiting
difficult behaviors such as high levels of emotion: anger, frustration,
worry, anxiety, tears, etc. The four steps are: prepare your attitude;
use the right words; take specific action; decompress immediately.
LEAD Certification Applicable: Yes,
Improve Your Approach
Facilitator: Keith
Bailey, Ph.D.
Handouts:
Not Available at this Time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
Description: In
order to accomplish ETSU's vision to be become the University of Choice in
the region and the best regional university in the Nation, departmental goals have to be developed and align themselves with this vision.
This session will give the skills to make your departmental goals
specific, measurable, challenging, and realistic.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
Not Available at this Time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
This seminar will help you
set goals that are naturally motivating by removing the blocks to goal
accomplishment.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator:
TBA
Handouts:
|
|

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: This
workshop encourages participants to take a look at their inner beliefs as
they identify personal roadblocks to streamlining their approach to the
requirements of everyday living. The
impact of excuses we make to avoid personal change are examined.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
2 Hour |
|
Description: How do I get my employees to do what I
want? What is leadership? In what ways can power be used? What is
situational leadership? These are some of the questions addressed in this
presentation based on the work of Paul Hersey and Kenneth H. Blanchard.
The presentation discusses types of leadership styles and theories, as
well as follower maturity or readiness to perform specific tasks.
The Situational Leadership Model relates the readiness of the follower
to a leadership style, appropriate for the readiness level of the
follower
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Rich Ashley
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: Working environments are changing.
Employees are demanding a healthier environment inside and outside the
workplace. This seminar will help employees learn more effective ways
to kick the habit of smoking. Objectives:
- How EAP can help with personal plans to quit
smoking
- Why quit smoking?
- Assumptions about Nicotine
- How to quit smoking
- Community resources
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: This presentation
provides a comprehensive overview of Social Security (SS) entitlements
and an introduction to Medicare. Addressed are: SS eligibility (age and
earnings); full, delayed and early retirement; receiving SS benefits
while still working; benefits for widows, widowers, disabled, survivors
and divorced; death benefit; supplemental security income (SSI);
taxation; and Medicare - Parts A, B, low income and Part D Subsidy
Information.
LEAD Certification Applicable: No
Facilitator: Tony Thompson, District Manager, SSA
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 1 Hour |
|
Description: Are you already familiar with Spanish;
do you use Spanish in your job; are you planning on taking a vacation to
a Spanish speaking country; or do you just want to brush up on Spanish
you have taken in the past? ETSU Adjunct Professor Rosa Bartra will
facilitate these weekly sessions, intended for employees with some
Spanish language experience, to meet participants' needs. Call the
Employee Development Center at 423-439-6130 for details.
LEAD Certification Applicable: No
Facilitator: Rosa Bartra
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
1.5 - 2 Hours |
|
Description: The aging process impacts the lives of everyone
in the individual's circle of family and friends. The emotional,
physical and mental changes that go along with the aging process often
impact our communication skills.
Objectives:
-
Identify the factors of aging
that impact communication
-
Examine how family
communication patterns, history and life stages can affect
communication
-
Recognize how physical,
emotional and mental changes impact communication
-
Identify effective strategies
to facilitate face to face and long distance communication
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts:
Not available at this time |
 |

|
|
 |
Length: |
Approx. 3 Hours |
|
Description: Open to faculty, staff, and students across
academic disciplines, this workshop will enable you to discover
potential private funding sources and increase your chances of securing
grant funding from foundations. Facilitators will provide an
introduction to the Foundation Directory Online and COS, a database
containing more than 400,000 federal, state and private funding
opportunities. Content will also include strategies for approaching
private foundations for support and making your proposal a winning
proposal. This workshop is co-sponsored by the Department of Family
Medicine, Appalachian Center for Translational Research Disparities, and
the Office of Research and Sponsored Programs.
LEAD Certification Applicable: No
Facilitator: Dr. Louise
Nuttle, M. Karen Smith,
L. Carole Thomason
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: Strengths Quest is a revolutionary program from
The Gallup Organization that focuses participants on their strengths
rather than their weaknesses.
Participants will discover their natural talents and learn unique
and valuable insights into developing them into strengths. Participants
will become better equipped to succeed and to make effective decisions
that enable them to balance the many demands of life.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Dr. Deborah Harley,
CELL
Registration: Contact
Trish Lowe at lowep@etsu.edu
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: This program is designed to help employees understand and
manage the special stresses and strains associated with the holiday
season. It is not limited to any one religion or ethnic group.
Generic stress management techniques are presented with a "holiday"
slant. Objectives:
- Define the meaning of the season and family
traditions
- Identify the fallacies of holiday stress
- Distinguish holiday expectations from reality
- Determine and combat the effects of holiday
stress
- Choose strategies and techniques for reducing
holiday stress
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: When people experience high levels of stress at
work, home life is affected. People are so busy that they often lack
workable techniques for keeping their stress at a productive level. When
that happens, work performance and family staisfaction both suffer. This
training normalizes the fact that stress affects all of us and helps
people identify specific actions they can take immediately to ease their
stress and increase their satisfaction at home and work. Objectives:
- Present information about how stress at work
affects the people at home.
- Consider the different roles people play at
work and home.
- Identify warning signs that stress is
intruding into life at home.
- Name specific actions people can take to begin
easing their stress
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Susan Fondry,
L.C.S.W.
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description:
The
Student Accessibility Workshop serves to increase the knowledge and
skills of postsecondary faculty and administrators to ensure that
students with disabilities have equal access to academic programs and
services. We will discuss strategies for working with students who have
disabilities with special emphasis on faculty and student interactions.
LEAD Certification Applicable: No
Facilitator: Martha
Edde-Adams
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Interested in getting
in shape at the Basler Center for Physical Activity this summer? There
is still plenty of time to get in shape for your summer vacation. Let
the Basler Center help you. The first 90 minutes of the program will
teach participants how to use the Basler Center’s cardio-vascular
stations (bikes, elliptical, stair machines, treadmills and rowers), and
weight machines. There will be a 30 minute block of instruction at the
end of the program to introduce participants to portable exercise
programs (push-ups, sit-ups, walking, Yoga) to help everyone stay in
shape while on vacation. There is no reason for anyone to workout hard
to get in shape for their long awaited summer vacation then lose that
hard earned high level of fitness. Call (423)439-7980 for details.
LEAD Certification Applicable: No
Facilitator: Jon Walker, Director, Campus Recreation
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: Are you unsure of proper telephone techniques?
This session is designed to improve the employee’s telephone skills in a
wide variety of situations. You will learn specialized techniques about
the proper way of conducting yourself over the telephone, in order to
communicate effectively and in the most proper way.
This course can be specifically conducted for your entire
department or you can join us as employees across ETSU improve their
telephone skills.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Rich Ashley
Handouts: Telephone
Training PowerPoint
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
Do you supervise student workers? Does someone
in your office supervise student workers? If so, this training will provide
you with the "nuts and bolts" requirements,
updated for Banner student system, and the supervisory skills needed in order to effectively supervise
student workers in the APS, FWS, or regular student work program. The
"Handbook for Student Workers", which can be found at http://www.etsu.edu/finaid/Documents/Forms/handbookforstudentworkers0607.pdf,
will be discussed.
Deadlines, procedures, and required
paperwork will also be covered.
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
Margaret Miller
Handouts: Not available at this time |
 |

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|
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Length: |
3
hours |
|
Description: This
is the first of three sessions to assist you in developing supervisory and leadership skills.
This is a required step towards obtaining your LEAD (Leadership:
Excellence and Achievement through Development)
Certification. During Part 1
we will
discuss “4 Basic Behavioral Styles,” “Work Styles
Inventory (DISC Style Analysis),” and motivation, utilizing the video
presentation, Do Right, with Lou Holtz. These sessions are targeted to employees
with supervisory responsibility.
However, non-supervisory employees wishing to participate are
welcome.
LEAD Certification Applicable:
Yes (LEAD mandatory class)
Facilitator: Rich Ashley
Handouts: Not available at this time
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|
|
 |
Length: |
3
hours |
|
Description: This
is the second of three sessions of training to assist you in developing supervisory and leadership skills.
This is a required step towards obtaining your LEAD (Leadership:
Excellence and Achievement through Development)
Certification. The
session focuses on leadership, management and motivation, with the
following features:
- Gung Ho – a leadership
philosophy based on a true story and the book by Ken Blanchard and
Sheldon Bowles with the same title featuring the three principles:
The Spirit of the Squirrel, the Way of the Beaver, and The Gift of
the Goose.
- Situational Leadership – a
leadership philosophy of Paul Hersey and Ken Blanchard in which the
effective leader changes his/her leadership style to match the
maturity or readiness of the follower to perform a specific task.
These sessions are targeted to employees
with supervisory responsibility.
However, non-supervisory employees wishing to participate are
welcome.
LEAD Certification Applicable:
Yes (LEAD mandatory class)
Facilitator: Rich Ashley
Handouts: Not available at this time
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|
|
 |
Length: |
3
hours |
|
Description:
Discipline is one of the most difficult responsibilities of a supervisor
and, as a result, is often avoided. The objective of discipline is to
correct inappropriate behavior of a worker in order to make the worker a
more productive member of the organization. This workshop will address
supervisory techniques to avoid the need for discipline, and when and
how to employ the following aspects of progressive discipline when
necessary: verbal and written counseling, letters of reprimand,
suspension and termination. The session concludes with a viewing and
discussion of Ken Blanchard's video Whale Done, that shows
how we can learn leadership and personal
interaction techniques by observing the training of whales.
These sessions are
targeted to employees with supervisory responsibility.
However, non-supervisory employees wishing to participate are
welcome.
LEAD Certification Applicable:
Yes, Required Class
Facilitator: Rich Ashley
Handouts: Not available at this time
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 |

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|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: Although this program deals specifically
with parenting strategies during children's adolescent years, it
provides useful insights about raising children throughout their
development. It describes: changes children go through; teenagers
and their conflicts; red flags; ten rights every teenager has as a
guideline for a less stressful coexistence; three general parenting
styles and their impact on their child's development.
LEAD Certification Applicable: No
Facilitator: Cathy Cannon,
L. P. C.
Handouts:
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: Often times, we are beset with circumstances
and events beyond our control. Yet, we must demonstrate resilience and
coping mechanisms to endure, survive and achieve. In order to achieve
success, there are several factors that we must take charge of in our
lives. That includes effective financial planning, career skills,
health promotion, keeping emotions in tact along with using sufficient
stress reduction techniques.
This
seminar will address how you can proceed with mapping your goals for
success. You will develop a plan and learn to track your progress to
accomplishment.
Come and
discover how to:
*Define
and prioritize your life goals.
*Establish
intermediate goals and action steps.
*Discover
information and resources to assist you in meeting your goals.
*Anticipate
obstacles.
*Understand
what it takes to “stay the course.”
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Keith Bailey,
Ph.D.
Handouts: |
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: This program strives to improve individual
effectiveness by improving relationships with colleagues at all levels.
It explores the ways people talk and listen at work, highlighting the
differences in the conversational styles of men and women. The
program includes and is based on the videotape featuring author
and linguist Deborah Tannen.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Richard Ashley
Handouts:
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: The objectives of this session are to:
1.
To identify the qualities necessary for a healthy, productive team.
2. To identify important values, skills and team guidelines.
3. To practice team building skills such as communication, respect, and
trust.
Agenda
1. The difference between a work group and a team.
2. Identification of important values.
3. Team crushers.
4. Four components of a healthy team.
5. Identification of skills and strengths.
6. Development of guidelines for effective teams.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator:
TBA
Handouts:
|
|

|
|
 |
Length: 2
hours |
|
Description:
Techno-Stress is a new phenomenon that even
techno-savvy people experience. For those who immerse themselves
in the constant stream of new technologies, it is tempting to work
around the clock or stay "plugged-in", to the detriment of other aspects
of our lives. This program helps people escape the lure and
pressures of ever-changing technology, and learn to manage their
interactions with the high-tech environment.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Margaret Ann
Kellogg
Handouts:
|

|
|
 |
Length: |
Approx. 4 Hours |
Description: Looking
for ways to translate your great ideas to the team, and from the team to
action?
Learn how the 4 Disciplines can help!
1) Focus on the key goals
2) Activate the 80/20 rule
3) Provide feedback to the team, and
4) Be accountable.
A Franklin-Covey Seminar
Cost: $50
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Dr. Deborah Harley,
CELL
Registration:
Contact Trish Lowe at lowep@etsu.edu,
423-439-4725
Handouts: Not available at this time
|
 |

|
|
 |
Length: |
Approx. 20 Hours |
|
Description: The 7 Habits of Highly Effective People
seminar is the official, nationally known curriculum developed by
Stephen Covey. Selected ETSU faculty and staff are certified to
facilitate campus seminars. Sessions are offered throughout the year.
There are two different workshops, one for undergraduates and one for
employees, alumni, and graduate students. Advance registration is
required for both. Contact Dr. Deborah Harley, 423-439-5675,
harley@etsu.edu, for additional information.
- The collegiate curriculum – 7 Habits of Highly
Effective College Students- is 8 hours in length and costs $20.00
for materials, if offered in a non-credit seminar.
- The adult curriculum – 7 Habits of Highly
Effective People is 20 hours in total length, usually offered over a
3-4 day span, and costs $110.00 in a non-credit seminar. Employee
audit forms can be utilized.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
Dr. Deborah Harley, CELL
Registration: Contact Trish Lowe at
lowep@etsu.edu
|
|

|
|
 |
Length: |
Approx. 8 Hours |
|
Description: The 7 Habits
Maximizer workshop will help you
increase your effectiveness and impact at work by showing you how to
apply The 7 Habits to your role. The 7 Habits of Highly
Effective People is a prerequisite.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
Dr. Deborah Harley,
CELL
Registration: Contact Trish Lowe at
lowep@etsu.edu
Handouts:
|
|

|
|
 |
Length: |
Approx. 3 Hours |
|
Description: This program certifies you to teach "The 7 Habits
of Highly Effective College Students" to ETSU students at ETSU.
Cost $15.00.
LEAD Certification Applicable: Yes, Special Topics
Facilitator:
Dr. Deborah Harley,
CELL
Registration: Contact
Trish Lowe at lowep@etsu.edu
Handouts:
|
|

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: This presentation
provides a comprehensive overview of the TCRS covering the following
topics: retirement plans-defined benefit and defined contribution plans;
purchasing creditable service; retirement requirements and calculations
for a) service retirement, b) early retirement, c) 25 yr. retirement;
description of benefit payment plan options; Social Security leveling;
disability benefits; medical insurance after retirement; Medicare
supplement insurance; Cost of Living Adjustments; Federal Income Tax;
and a retirement planning checklist. The presentation is accompanied by
a detailed handbook.
LEAD
Certification Applicable: No
Facilitator:
State TCRS Representative
Handouts: Not available at this time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Conducted by Dr. Dorman Stout, retired V.P.,
Student Affairs, this session will give
you the skills to make the most of your time and will help participants come up with a strategy for
identifying priorities and developing some no-fail practices for becoming
a better time manager.
Unfortunately the term "time management" creates a false impression of
what a person is able to do. Time can't be managed, time is uncontrollable.
We can only manage ourselves and our use of time. Time management is
actually self management. By the end of the class, attendees will have
developed their own personal action plan for time management.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Dr. Dorman Stout
Handouts:
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: Conducted by TBA, this session will give
you the skills to make the most of your time and will help participants come up with a strategy for
identifying priorities and developing some no-fail practices for becoming
a better time manager.
Unfortunately the term "time management" creates a false impression of
what a person is able to do. Time can't be managed, time is uncontrollable.
We can only manage ourselves and our use of time. Time management is
actually self management. By the end of the class, attendees will have
developed their own personal action plan for time management
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Time Management
PowerPoint
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Review TRS screens and data input, discuss
time report schedules and due dates, discuss revisions and corrections to
time report file and time reports received after file has been fed to HRS.
LEAD Certification Applicable:
No
Facilitator: Vickie Carter
Handouts: Not Available At This Time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: Review TRS screens and data input, discuss
time report schedules and due dates, discuss revisions and corrections to
time report file and time reports received after file has been fed to HRS.
LEAD Certification Applicable:
No
Facilitator: Vickie Carter
Handouts: Not Available At This Time
|
|

|
|
 |
Length: |
Approx. 1.5 Hours |
|
Description:
This training offers an overview of the process, resources and tools so
that smokers and other tobacco product users can become familiar with
all the quitting tobacco use requires.
Participants will learn about the many proven, effective ways to
kick the habit, so they can live a healthier and more productive life at
work and home.
LEAD Certification Applicable:
No
Facilitator: Keith Bailey,
Ph.D., EAP Instructor
Handouts: Not Available At This Time
|
|

|
|
 |
Length: |
Approx. 2 Hours |
|
Description:
This is a six-week program designed to help tobacco users quit. It is
based on a particular behavior modification method offered through the
Employee Assistance Program. Any tobacco user who wants to quit
will benefit from the sessions. Each session builds on the previous
session and incorporates mini-lectures, group discussion, experiential
learning and homework. A follow-up survey is available to determine if
participants have been able to stay tobacco free for up to one year
following completion of the six week program.
Program Objectives:
·
Examine personal motives for using tobacco; complete an individual
profile about tobacco use; explore psychological, emotional and
physiological aspects of tobacco use.
·
Establish a buddy system as a key technique for getting and staying
tobacco free.
·
Identify healthy alternatives to tobacco use; develop strategies for
breaking the tobacco habit and setting a quit date.
·
Identify resources for ongoing recovery, including relapse management.
LEAD Certification Applicable:
No
Facilitator: Rachel Bloomer, LCSW, EAP Instructor
Handouts: Not Available At This Time
|
|

|
|
 |
Length: |
Approx. 1/12 Hours |
|
Description: Effective December 2007 new ETSU travel procedures
and policies went into effect. New forms were also instituted that
greatly simplify the authorization and reimbursement processes. This
training session provides participants an overview of the changes in the
travel policy and how to use the new travel forms.
LEAD Certification Applicable:
No
Facilitator: Jayne Morrell
Handouts: Not Available At This Time
|
 |

|
|
 |
Length: |
Approx. 1/12 Hours |
|
Description:
What do
you value most in life? Would you like to do more of those things that
are most important to you? Come and join us as we explore our personal
values, identify ways we are living inconsistently with our values,
develop solutions to live more ‘values-oriented,’ and create personal
vision statements for our lives. In addition, this workshop covers the
role that values play in the workplace and involves a group discussion
and process component. Values based living is not merely a myth – Learn
how to begin living the life you’ve wanted to live.
LEAD Certification Applicable:
No
Facilitator: Jason Myers,
M.A.
Handouts: Not Available At This Time
|
 |

|
|
 |
Length: |
Approx. 2 Hours |
|
Description: What do
your people at work and your spouse and kids at home have in common with
a five-ton killer whale? Probably a whole lot more than you think,
according to top business consultant and mega-bestselling author Ken
Blanchard and his coauthors from SeaWorld. In his moving and
inspirational new book, Blanchard explains that both whales and people
perform better when you accentuate the positive. He shows how using the
techniques of animal trainers -- specifically those responsible for the
killer whales of SeaWorld -- can supercharge your effectiveness at work
and at home. In the Whale Done! video used in this program,
Blanchard shows how to make accentuating the positive and redirecting
the negative the best tools to increase productivity, instead of
creating situations that demoralize people.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard
Ashley
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 1/2 Hours |
|
Description: Today's customers have more options than ever
before. If we don't offer what they want or need, in a manner that
meets and exceeds their expectations, they'll go elsewhere. Some
will tell you what they want -- others expect you to know. Lily
Tomlin's video will help you learn which actions meet, exceed or
disappoint your customers.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard
Ashley
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1 Hour |
|
Description: Stress and worry comes with any job.
Furthermore, stress and worry come with life.
This interactive session teaches you how to deal with these emotions, make
the most out of a bad situation, and turn negative energy into a positive
outcome. Help with this topic
can lead to improvements in the personal organization of your work,
developing better techniques for getting along with others, and finding
that important balance between work and your personal life.
LEAD Certification Applicable: No
Facilitator:
TBA
Handouts:
Not available at this time
|
 |

|
|
 |
Length: |
Approx. 1-1/2 Hours |
|
Description: Four generations are now working beside each other,
turnover rates are on the rise, the generation gap is widening, and your
success depends on managing, leading, and working well with the people
around you, regardless of their age.
How do these topics relate?
This debatable training opportunity will answer those questions and
several interesting topics about your generation and others?
Do you fit the profile of someone else in your generation?
What are the differences among your generation and the others? Is age affecting the productivity, cohesiveness, or employee
morale, within your department?
This session deals with how best to answer these questions and teaches you
how to relate better to the people you work with.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Rich Ashley
Handouts:
When Generations Collide
Generations Table
Generations Assessment.doc
|
 |

|
|
 |
Length: |
1.5 Hours |
|
Description: People may believe that anger management is not a
topic of concern for them. Yet how many of us have experienced road rage
ourselves, or witnessed the anger of others, such as parents yelling at
coaches and other parents during childrens' athletic contests? It is
important to understand anger - in ourselves and others - and how it
affects us, in order to manage it in healthy ways. Objectives: To
learn that
-Anger involves our emotions, thoughts, behaviors and beliefs
-Sustained or frequent outbreaks of anger have a negative effect on our
health
-Anger is a controllable response
-Anyone can learn a few simple techniques for managing anger
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
|
|

|