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ETSU Employee Development Center
Professional and
Personal Development Programs for ETSU Faculty and Staff |
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Course
Descriptions |

Employee Assistance Program
Catalog of Workshops

Click HERE to register for any of the below classes
currently being offered.
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Abilene
Paradox |
The ABCs of Stress
Management |
ADA in the Workplace:
Understanding Your Rights, Roles & Responsibilities |
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Are You Managing Time? |
The Art of
the Search Committee |
Balancing Work & Personal Life |
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Basic Estate Planning
Strategies |
The Basics of Proposal
Writing |
Basic
Techniques for Free Weights Training |
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Becoming IT
Aware at ETSU |
Benefit
for Life |
Benefit for Life, Preplanning
Workshop |
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Bringing Out the Best in Others |
Building
Great Places to Work |
Building A Safe Place to Work: Preventing Workplace Violence |
Business Communication:
Communication for Managers |
Career Skills Enhancement Program |
Change Management Workshop for Employees |
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Coaching and Counseling Techniques |
Introduction
to
Computers: The
Basics |
Conducting An Effective Interview |
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Conducting Effective Meetings |
Conducting Performance Evaluations |
Conflict_Resolution |
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Conflict Resolution & Negotiation |
Coping with
Difficult Behaviors in People |
Cornerstones of Investing |
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Creating Passion: Doing What you Love, Loving What You Do |
Creative Thinking: Breaking Out of the Box |
Dealing with Disappointed Customers |
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Dealing with Negativity in the Workplace |
Delegating for Diehards |
Developing and Training ETSU Employees |
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Developing
Emotional Intelligence for Success |
Diversity
Management: Past, Present & Future |
Do Right
with Lou Holtz |
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eBucs
Training |
eBucs
Workshop |
ePrint
with Banner |
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e~Print Financial Report |
Effective, Assertive Communication |
Effective Communication: Conflict
Resolution |
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Effective Presentation Skills |
Eliminating Unacceptable Behavior: What Supervisors Need to
Know |
Employee Assistance
Program for All Employees: Procrastination |
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Employee Assistance Program for Supervisors |
Everything you wanted to know about Drugs & Alcohol that your kids
already know |
Finance Self-Service
Banner Advanced Training |
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Financial Planning:
Enjoy Today, but Plan for the Future |
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Finance Self-Service Banner
Basic Training |
Finding Grant Funding Opportunities 101 |
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Finding
Public Sector Funding in Healthcare |
FISH! Training |
Focus: Achieving Your Highest Priorities –
Microsoft Outlook Edition |
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Foundations
of Team Building |
4 Disciplines
of Execution |
From Step-Families to
Blended-Families |
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FRS: Reading Screens & Reports |
Funding Opportunities for Graduate Student |
Getting Organized |
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Give 'em the Pickle |
Graduate Assistantship/Tuition Scholarship
Policies & Procedures |
Grant Personnel
Change of Status Form |
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Grant Proposal Budget Development |
Grant Proposal Writing Basics 101 |
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Grants & Contracts at ETSU: Who, What, When, Where, Why and How |
Grants.gov |
Group Work Strategies for the College
Classroom |
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Happiness - Techniques &
Behaviors that Work |
Helping New Faculty
Members Succeed |
Homebuyer
Education Program |
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Homeowner
Assistance Program: Orientation |
How to De-Stress
at Work |
How to Submit to the IRB |
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Identity Theft
Prevention |
The Impact of the Aging Process |
Internal Funding Opportunities
for Faculty |
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Introduction to Computers: The Basics |
Introduction to Fitness |
Introduction to Yoga |
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Investing for an Uncertain Market |
The Latest on
the Sexual Harassment Front |
Leadership
Foundations: A Workshop for Emerging Leaders |
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Leadership: Great
Leaders; Great Teams; Great Results |
Leadership Intervention Series |
Leadership Secrets of Santa Claus |
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Leap Over the
Rainbow to Stay Connected |
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Listening Basics: Do's and Don'ts |
Living with Guilt |
The Manager's Balancing Act |
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Managing
Anger |
Managing Change |
Managing Change and Transition |
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Managing
Grief |
Managing Stress
and Change |
Managing Stress for Success |
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Mapping Personal
Goals |
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The Mind-Body Connection |
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Motivating Employees |
The Natural Cycle of Learning |
Negotiation Skills for Women |
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NIH Electronic
Submission Workshop |
NIH Update |
NIHeRA Commons |
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Optimizing
Student Learning |
Optional
Retirement Plan-VALIC |
Parenting: Raising our Teens |
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Payments to Non-Resident Aliens |
Person-to-Person
Feedback |
Personal
Financial Planning |
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Perspectives on the
NIH Grant Process |
Petty Cash & Cash Receipts |
Planning for Professional Growth |
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Polite Practices in the Workplace |
Power of Listening |
Preventing Violence in the Workplace |
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Preventing
Workplace Violence |
Proactive Stress Relief-Ideas and Tools NOW! |
Procard Training |
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Procrastination |
Professional Communication in a Diverse Work Environment |
Progressive Discipline |
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Purchasing Workshop |
RDC Major Grants Workshop |
Resilience: Coping with Stress and Change |
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Resume Writing/Job Search Workshop |
Retire Ready
Workshop |
Retirement
Planning: It's not what it used to be |
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Retirement
Income Solutions |
Retirement
Planning and Investment Distributions |
Retirement
Strategies for Life |
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Retirement Strategies for
Women |
Rocking and Rolling Through Changes |
Servant Leadership |
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Serving
Customers with Difficult Behaviors |
Setting Departmental Goals |
Setting Motivational Goals |
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Simplify Your Life |
Situational Leadership |
Smoking Cessation - Kicking the Habit |
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Social Security Entitlements |
Beginning Spanish
(Continuation) |
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The 7 Habits of Highly Effective People |
7 Habits Maximizer |
The 7 Habits: Train the
Trainer |
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Strategies
for Communicating with Older Adults |
Strategies for Securing Funding from Foundations |
Strengths Quest |
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Stress and the Holidays |
Stress Management for Work & Home |
Student Accessibility
Workshop |
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Summer Shape-Up |
Superior Customer Service on the Telephone |
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Supervising Student Workers |
Supervisor Survival Skills,
Part 1 |
Supervisor Survival Skills, Part 2 |
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Supervisor Survival Skills, Part 3 |
Surviving Your Child's
Adolescence |
Talking 9 to 5: Women and
Men in the Workplace |
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Techno-Stress |
Team Building |
Tennessee Consolidated Retirement System (TCRS) |
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THDA Introduction |
Time Management |
Time Management: Taking Charge of Your Time |
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Time Record System (TRS) Data Entry |
Travel & Invoices: Policies & Procedures |
New Travel Procedures:
Dec. 2007 |
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Whale Done: The Power of Positive
Relationships |
What Customers Want
(with Lily Tomlin) |
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What? Me Worry? |
When Generations Collide |
Why are We so Angry? |
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Worker's Compensation |
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Length: |
2 Hours |
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Description: This program includes a recognized milestone in
training videos. Originally based upon the article of the same
name by Dr. Jerry Harvey, it examines one of the core dynamics of group
decision-making, and helps managers and their work teams recognize the
downside of mismanaged agreement; explores the personal and
psychological dynamics that affect each person's involvement in group
discussions and agreement; and initiates measures to help groups avoid
making counter-productive decisions.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: Richard Ashley
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: We all expect stress as a natural part of life.
What differs is how each of us handles it. Our reaction to an event -
how we view it and think about it - is what influences the amount or
kind of stress we experience. We can't always control the events
in our lives, but we can control our response to them. A = Activating an
event; B = Beliefs and attitudes we have about the event, and self-talk;
C = Consequences or stress reaction resulting from negative self-talk.
Objectives:
-Understand the anatomy and effects of stress
-Identify personal sources of stress
-Learn how our attitudes and beliefs determine the amount and kind of
stress we experience
-Practice a reframing or rethinking process for reducing stress
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon,
L. P. C.
Handouts: Not available at this time
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Length: |
1 1/2 Hours |
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Description:
Understanding the employment provisions
of the Americans with Disabilities Act can be challenging. Whether you
are an employee with a disability, supervise an employee with a
disability, or just want to understand more about the ADA and
employment, this workshop will provide an overview of the ADA in regard
to rights, roles, and responsibilities of both employers and employees.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Linda Gibson,
Director, Disability Services
Handouts: Not available at this time
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Length: |
2 Hours |
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Description: Are you managing your time, or is it managing you?
This key question, when answered, can lead to significant improved use of
valuable time. Participants gain insight into what wastes their time
and if those "time wasters" are environmentally driven or self-generated.
They learn to really manage time by addressing the issues planning and
prioritizing; procrastination; delegation; energizing.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: Does your institution rely
solely on the guidance of search committees to fill faculty and
administrative positions? Traditional search processes are ‘scientific’
in that the steps are fairly prescribed and often require little
participation by the search committee until the final steps. Successful
searches are actually the result of more ‘art’ than ‘science,’ and
require proactive, dedicated and trained search committee members. Using
examples from the University of Colorado at Denver and Health Sciences
Center, learn how to create a search committee that brings together
subject matter experts and experts in the development of effective
recruitment plans and evaluation strategies. Follow the institutions’
highly effective and well-received search committee training program
from the development process. You’ll receive an abbreviated version of
the actual training.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Betsy Rodriguez, Ph.D., Asst. Vice Chancellor, Human
Resources, Univ. of Colorado
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: Today's employees have to deliver more
results but are also placing greater priority on work/life/family
balance. In fact, surveys show that balance in work and personal
life is the determining factor in promoting productivity and preventing
burnout. A lot of stress comes from leading daily lives which are
in conflict with what's truly important to us. This may come from not
knowing what our goals or values are, and therefore having no compass
with which to guide our daily choices. There are many different
options and role models for planning a work life that is consistent with
life goals and what work means for us. Objectives:
- Explore your values
- Plan work and plan life
- Learn strategies for combining career and
personal life
- Learn what additional resources are available
to help attain balance
LEAD Certification Applicable: Yes, Improving Yourself
Facilitator: Susan Fondry,
L.C.S.W., EAP
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: This seminar describes estate
planning, how assets pass at death, the importance of asset titling and
beneficiary designation, the basics of estate tax and the gift tax, and
common uses for insurance in estate planning. The seminar is conducted
with a Financial Advisor and an Estate Planning Attorney. This is a
great seminar which covers a topic most people are very interested in,
but rarely take the time to investigate due to the expense involved in
consulting an attorney.
LEAD Certification Applicable: No
Facilitator: Mitch Tuell,
UBS Financial Advisor
Handouts: Not available at this time
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Length: |
3 Hours |
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Description: This workshop is directed toward
people with little or no experience in writing grant proposals, but who
would like to begin to seek grant support. The similarities and
differences between research and non-research grants will be discussed.
Topics
covered will include:
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The difference between a
gift, a grant, a contract and a cooperative research and development
agreement;
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The different sources of
funding;
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Matching your ideas with
potential sources of funding
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individual initiated applications
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response to request for proposals, request for
applications, program announcements or broad agency announcements
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needs analysis or gap in knowledge that will be filled by
the project
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objectives/hypothesis development
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specific aims development
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The components of a successful proposal;
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Proposal submission and review
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Proposal accepted or rejected – what happens next?
LEAD Certification Applicable: No
Facilitator: Dr. Michael
Woodruff, Vice Provost for Research
Handouts: Not available at this time
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Length: |
1.5 Hours |
Description:
Training with free weights (barbells, dumbbells, Olympic sets) is the “tried
and true” way to build strength and overall fitness. The variety of workout
challenges and options are endless, but some basic instructions are
necessary for effective and safe workouts.
The purpose of this block
of instruction will be to teach the basic techniques required to use the
Basler Center’s (CPA’s) complete inventory of free weights. In addition to
being the most effective way to build strength, training with barbells and
dumbbells also improves balance, body control, and flexibility. A full body
workout will be demonstrated. Anyone can lean how to work with free
weights.
Patrons should come
“dressed to play” in gym clothes and sports shoes. A current valid ETSU ID
is required for access to the Basler Center. For more information, contact
Jon Walker at 439-7984 or
walker@etsu.edu.
LEAD Certification Applicable: No
Facilitator: CPA Instructor
Handouts: None
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Length: |
1.5 Hours |
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Description:
Many facets affect the way technology is procured, dispersed, and
implemented at ETSU. This course is designed to educate the participant
about the policies and procedures regarding procurement, deployment,
maintenance and support of desktops and laptops. Included in this
section will be details on the Computer Replacement Initiative
guidelines. In addition, we will discuss the opportunity ETSU employees
have to obtain Microsoft products under our Work-At-Home rights, as well
as the free anti-virus software for ETSU employees. Ample Q&A time will
be available.
LEAD Certification Applicable: No
Facilitator: Janet Keener,
Ph.D.
Handouts: Not available at this time
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Length: |
1 Hour |
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Description: ETSU employees now have the opportunity to
have an amazing new benefit called Benefit for Life – an educational
family assistance program. There is no cost to become a member!
Just attend one of the upcoming educational
sessions and complete an enrollment card. It’s that simple! The benefits
are yours for life! It also covers your spouse, dependent children,
parents and grandparents.
Benefit for Life offers the following: Living Will,
Will, Medical Power of Attorney, Guardianship, Caregiving, Medicaid
Spend Down, Pet Cremation, Funeral and Cemetery prearranging, discounts
throughout the community on various goods and services saving your
family hundreds to thousands of dollars.
Open to all ETSU employees – part time, full time,
temporary and retirees
LEAD Certification Applicable: No
Facilitator: Maggie Cooper
Handouts: Not available at this time
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1 Hour |
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Description: Planning Final Arrangements – a
lasting gift for those you love. A workshop designed to bring the
attendee to a greater level of understanding about the process of
pre-arranging funeral and cemetery needs.
Fortunately, for most of us, there
are few times in life that we become responsible for planning a funeral.
And for many that happens at time of loss. Due to the hardships that
this lack of experience creates for families, we felt a responsibility
to reach out with the necessary tools and information to prevent this
hardship for families in our community.
You will also learn how to pre-arrange for those
who will not do it or talk about it.
Open to all ETSU employees, retirees and family
members.
LEAD Certification Applicable: No
Facilitator: Maggie
Cooper
Handouts:
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Length: |
Approx. 1.5 Hours |
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Description: Bringing out the best in other people is good
for an organization because people at their best are productive, meet
their objectives, and please customers. It's also good for the
people because when they feel good about their work, it rubs off on
others. This session allows participants to discuss successful
work groups and their traits; the importance of relationships and how to
build them; people's needs at work beyond pay and benefits; and
facilitating the work of others.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: TBA
Handouts:
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Length: |
1.5 Hours |
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Description: Each year, various
publications and companies name the country’s best places to work.
Nearly every industry, with the exception of higher education, appears
regularly on these lists. During this Webinar, explore themes, traits
and practices found in the “nation’s best employers” and how these
characteristics can help institutions of higher education create a
better campus culture that not only enhances student learning, but also
results in higher employee retention, productivity and simply having a
lot more fun.
LEAD Certification Applicable: Yes, Special Topics
Facilitator: Rich Boyer, Managing Partner, ModernThink LLC
Handouts:
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Length: |
Approx. 2 Hours |
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Description: This violence prevention program reviews
definitions, types and levels of violence, triggers, and warning signs,
then goes a step further. Participants are given the actual tools
needed to put together an action plan for workplace violence prevention.
The roles of workplace assessment and response teams, as well as specific
techniques for preventing the escalation of violence are examined.
LEAD Certification Applicable: Yes, Special
Topics
Facilitator: TBA
Handouts:
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Length: |
Approx. 1-1/2 Hours |
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Description: With our increased focus on
technology and expanded time spent in front of a computer, we often lose
the ability to communicate effectively face to face. But no matter the
industry, the higher stakes in any given situation, major decisions and
deals still unfold on the basis of interpersonal interactions. People
like to do business with people they like. The interpersonal skills
necessary to communicate with impact face to face include listening,
conversing one on one, establishing rapport, resolving conflict, and the
ability to choose the right vehicle of communication are some of the
topics that TBA will discuss in this session.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator: TBA
Handouts: Communication Skills for
Managers PowerPoint
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Length: |
Approx. 2 Hours |
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Description: Life is filled with change, some within our
control and some not. People learn to become “change masters” in the
face of ongoing change. Objectives:
- Help people learn to view change as both a
challenge and an opportunity
- Describe the nature of change, i.e., change
itself is changing
- Discuss productive and non-productive behavior
- Define the Transition Curve and four change
management phases
- Explain the impact of change denial (Tarzan
Swing) and discuss strategies for minimizing denial
- Review four key strategies for dealing with
change
LEAD
Certification Applicable: Yes, Improve Yourself
Facilitator: Susan
Fondry, L.C.S.W.
Handouts: Not available at this time
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Length: |
Approx. 1-1/2 Hours |
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Description: This
workshop helps managers and supervisors acknowledge and apply appropriate
coaching and counseling techniques. Participants
will be able to successfully identify and address coaching and counseling situations,
maintain workplace relationships with subordinate staff, develop
employees, and improve productivity and trust.
LEAD
Certification Applicable: Yes, Improve Your Approach
Facilitator: TBA
Handouts: Not available at this time
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Length: |
Approx. 2 Hours |
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Description: Making the most out of an interview can often determine
the success of your department. One person or position can affect the total productivity,
morale, and happiness of the entire department.
Knowing what to say, ask, and when to listen are critical elements
for a successful interview for the interviewer, as well as the
interviewee. It's time for
you to do your part as the interviewer and this session will teach you the
in and outs of the “illegal issues” involving interviewing, effective
interviewing questions, when to listen, and finding the “best fit” person
for any position. Remember
that the interview is as much a “selling job” for you as it is for the
interviewee.
LEAD
Certification Applicable: Yes, Improve Your Approach
Facilitator:
Wayne Anderson
Handouts:
ETSU Personnel Policy and Procedures
General Tips
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Length: |
Approx. 1-1/2 Hours |
Description: Meetings,
meetings, and yet more meetings! Do you ever wonder what a workday would
be like without them? So much of our work, however, is accomplished
through committees, task forces, teams, as well as other groups. Because
we meet for so many different reasons, and we have so many things we want
to accomplish, we need to make certain that the time we devote to meetings
is time well spent. This training course will give you the skills to make
your meetings productive.
LEAD
Certification Applicable: Yes, Improve Yourself
Facilitator: Rich Ashley
Handouts: Not Available at this Time
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Length: |
Approx. 2 Hours |
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Description: In this session you will learn ETSU’s Performance
Evaluation process, techniques for getting the most out of your
performance evaluations, how to give and be open to criticism, and how to
deal with difficult circumstances.
Performance Evaluations can either be a mandatory-once-a-year,
ineffective hassle or the vehicle for improved productivity, morale, and
success. Learn about that vehicle in this interactive session.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Wayne
Anderson
Handouts: Agenda
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Length: |
2 Hour |
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Description: In general, people see or "lock onto" things from a
different point of view. If we are not careful, this can lead to
conflict. This seminar explores a variety of ways of looking at and
understanding the nature of conflict and how we react to it. It
offers practical suggestions for resolving conflict.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator: Keith Bailey,
Ph. D., EAP
Handouts: Not available at this time
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Length: |
Approx. 1-1/2 Hours |
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Description: Conflict occurs all the time.
Sometimes conflict is good and sometimes it's bad. You come to
understand during this training opportunity how conflict works and why it
happens. You will also have the opportunity to become familiar with
conflict styles, including your own. From there, you will be given
techniques to improve the effectiveness of the conflict in your life and
have better communication with those around you.
LEAD
Certification Applicable: Yes, Improve Your Relationships
Facilitator:
TBA
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: Participants learn that there are many types of
difficult behaviors that can make communicating a challenge. There
are some techniques that apply globally to all types of behavior and
some that help with specific kinds of difficult behaviors.
Difficult behavior does not equate to a "bad person." Participants
learn that there are ways to respond that stop feeding and reinforcing
the difficult behavior and then make a plan to apply what they've
learned to a real life person with whom they'd like to communicate
better.
LEAD Certification Applicable: Yes, Improve Your
Relationships
Facilitator:
TBA
Handouts: Not available at this time
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Length: |
1.5 Hours |
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Description: This Seminar gives an overview of the
performance of various aspects of the market. It then focuses on the
importance of;
LEAD Certification Applicable: No
Facilitator: Mitch Tuell,
UBS Financial Advisor
Handouts: Not available at this time
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Length: |
Approx. 1-1/2 Hours |
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Description: Are you managing your job or is your job
managing you? Have you lost your passion for what you do? At whatever
level we manage others, many of us neglect managing our ultimate report:
ourselves. In this era of unrelenting change, it is harder than ever for
beleaguered managers to be passionate about the work they do. The
facilitator will
explain to you how can you find the courage and inner resources to
put your whole heart into your job. While many circumstances may be beyond
your control, you have complete control over how you approach your
workplace experiences.
LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts: Not available at this time
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Length: |
Approx. 2 Hours |
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Description: Here is an opportunity to have some fun while
you learn. This program is a lively, highly interactive session that
encourages participants to think "Outside The Box." Attendants will
learn how to break out of self-limiting patterns of thinking and begin to
use their own creative process. This program will define critical
thinking and identify factors and stages of the creative thought process.
There will also be puzzles, exercises, and brainteasers to test
creativity.
LEAD Certification Applicable: Yes, Improve Your
Approach
Facilitator:
TBA
Handouts:
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