ETSU Employee Development Center

Professional and Personal Development Programs for ETSU Faculty and Staff

 

                  Course Descriptions

Employee Assistance Program Catalog of Workshops

Click HERE to register for any of the below classes currently being offered.

Abilene Paradox

The ABCs of Stress Management

ADA in the Workplace: Understanding Your Rights, Roles & Responsibilities

Are You Managing Time? The Art of the Search Committee   Balancing Work & Personal Life
Basic Estate Planning Strategies The Basics of Proposal Writing Basic Techniques for Free Weights Training
Becoming IT Aware at ETSU Benefit for Life Benefit for Life, Preplanning Workshop
Bringing Out the Best in Others Building Great Places to Work Building A Safe Place to Work:  Preventing Workplace Violence
Business Communication:
Communication for Managers
Career Skills Enhancement Program Change Management Workshop for Employees
Coaching and Counseling Techniques

Introduction to Computers: The Basics

Conducting An Effective Interview

Conducting Effective Meetings 

Conducting Performance Evaluations

Conflict_Resolution

Conflict Resolution & Negotiation

Coping with Difficult Behaviors in People

Cornerstones of Investing

Creating Passion:  Doing What you Love, Loving What You Do

Creative Thinking:  Breaking Out of the Box

Dealing with Disappointed Customers

Dealing with Negativity in the Workplace

Delegating for Diehards

Developing and Training ETSU Employees

Developing Emotional Intelligence for Success Diversity Management: Past, Present & Future Do Right with Lou Holtz
eBucs Training eBucs Workshop ePrint with Banner

e~Print Financial Report

Effective, Assertive Communication

Effective Communication: Conflict Resolution

Effective Presentation Skills Eliminating Unacceptable Behavior:  What Supervisors Need to Know Employee Assistance Program for All Employees: Procrastination
Employee Assistance Program for Supervisors Everything you wanted to know about Drugs & Alcohol that your kids already know Finance Self-Service Banner Advanced Training
Financial Planning: Enjoy Today, but Plan for the Future    
Finance Self-Service Banner Basic Training

Finding Grant Funding Opportunities 101

 

Finding Public Sector Funding in Healthcare

FISH! Training

Focus: Achieving Your Highest Priorities – Microsoft Outlook Edition

Foundations of Team Building 4 Disciplines of Execution From Step-Families to Blended-Families

FRS:  Reading Screens & Reports

Funding Opportunities for Graduate Student

Getting Organized

Give 'em the Pickle

Graduate Assistantship/Tuition Scholarship Policies & Procedures

Grant Personnel Change of Status Form
 

Grant Proposal Budget Development

Grant Proposal Writing Basics 101

Grants & Contracts at ETSU: Who, What, When, Where, Why and How Grants.gov Group Work Strategies for the College Classroom
Happiness - Techniques & Behaviors that Work Helping New Faculty Members Succeed Homebuyer Education Program
Homeowner Assistance Program: Orientation How to De-Stress at Work How to Submit to the IRB
Identity Theft Prevention The Impact of the Aging Process Internal Funding Opportunities for Faculty

Introduction to Computers: The Basics

Introduction to Fitness Introduction to Yoga
Investing for an Uncertain Market The Latest on the Sexual Harassment Front

Leadership Foundations: A Workshop for Emerging Leaders

Leadership: Great Leaders; Great Teams; Great Results Leadership Intervention Series Leadership Secrets of Santa Claus
Leap Over the Rainbow to Stay Connected    
Listening Basics: Do's and Don'ts Living with Guilt The Manager's Balancing Act
Managing Anger Managing Change Managing Change and Transition
Managing Grief Managing Stress and Change Managing Stress for Success
Mapping Personal Goals

 

The Mind-Body Connection

Motivating Employees The Natural Cycle of Learning Negotiation Skills for Women
NIH Electronic Submission Workshop NIH Update NIHeRA Commons
Optimizing Student Learning Optional Retirement Plan-VALIC Parenting: Raising our Teens
Payments to Non-Resident Aliens Person-to-Person Feedback Personal Financial Planning
Perspectives on the NIH Grant Process Petty Cash & Cash Receipts Planning for Professional Growth
Polite Practices in the Workplace Power of Listening Preventing Violence in the Workplace

Preventing Workplace Violence

Proactive Stress Relief-Ideas and Tools NOW! Procard Training
Procrastination Professional Communication in a Diverse Work Environment Progressive Discipline
Purchasing Workshop RDC Major Grants Workshop Resilience: Coping with Stress and Change
Resume Writing/Job Search Workshop Retire Ready Workshop Retirement Planning: It's not what it used to be
Retirement Income Solutions Retirement Planning and Investment Distributions Retirement Strategies for Life
Retirement Strategies for Women Rocking and Rolling Through Changes Servant Leadership
Serving Customers with Difficult Behaviors Setting Departmental Goals

Setting Motivational Goals

Simplify Your Life

Situational Leadership

Smoking Cessation - Kicking the Habit
Social Security Entitlements Beginning Spanish (Continuation)  
The 7 Habits of Highly Effective People 7 Habits Maximizer The 7 Habits: Train the Trainer
Strategies for Communicating with Older Adults Strategies for Securing Funding from Foundations Strengths Quest
Stress and the Holidays Stress Management for Work & Home Student Accessibility Workshop
  Summer Shape-Up

Superior Customer Service on the Telephone

Supervising Student Workers Supervisor Survival Skills, Part 1 Supervisor Survival Skills, Part 2
Supervisor Survival Skills, Part 3 Surviving Your Child's Adolescence Talking 9 to 5: Women and Men in the Workplace
Techno-Stress Team Building

Tennessee Consolidated Retirement System (TCRS)

THDA Introduction Time Management Time Management:  Taking Charge of Your Time
Time Record System (TRS) Data Entry Travel & Invoices: Policies & Procedures New Travel Procedures: Dec. 2007
Whale Done: The Power of Positive Relationships What Customers Want (with Lily Tomlin)  

What?  Me Worry?

When Generations Collide

Why are We so Angry?

Worker's Compensation    

Abilene Paradox

 Length

2 Hours 

Description:  This program includes a recognized milestone in training videos.  Originally based upon the article of the same name by Dr. Jerry Harvey, it examines one of the core dynamics of group decision-making, and helps managers and their work teams recognize the downside of mismanaged agreement; explores the personal and psychological dynamics that affect each person's involvement in group discussions and agreement; and initiates measures to help groups avoid making counter-productive decisions.

LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator: Richard Ashley
Handouts:  Not available at this time

The ABCs of Stress Management

 Length

1.5 Hours 

Description:  We all expect stress as a natural part of life. What differs is how each of us handles it. Our reaction to an event - how we view it and think about it - is what influences the amount or kind of stress we experience.  We can't always control the events in our lives, but we can control our response to them. A = Activating an event; B = Beliefs and attitudes we have about the event, and self-talk; C = Consequences or stress reaction resulting from negative self-talk. Objectives:
-Understand the anatomy and effects of stress
-Identify personal sources of stress
-Learn how our attitudes and beliefs determine the amount and kind of stress we experience
-Practice a reframing or rethinking process for reducing stress

LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Cathy Cannon, L. P. C.
Handouts:  Not available at this time

ADA in the Workplace: Understanding Your Rights, Roles & Responsibilities

 Length

1 1/2 Hours 

Description:  Understanding the employment provisions of the Americans with Disabilities Act can be challenging.  Whether you are an employee with a disability, supervise an employee with a disability, or just want to understand more about the ADA and employment, this workshop will provide an overview of the ADA in regard to rights, roles, and responsibilities of both employers and employees. 

LEAD Certification Applicable: Yes, Special Topics
Facilitator: Linda Gibson, Director, Disability Services
Handouts:  Not available at this time

Are You Managing Time?

 Length

2 Hours 

Description:  Are you managing your time, or is it managing you?  This key question, when answered, can lead to significant improved use of valuable time.  Participants gain insight into what wastes their time and if those "time wasters" are environmentally driven or self-generated.  They learn to really manage time by addressing the issues planning and prioritizing; procrastination; delegation; energizing.

LEAD Certification Applicable: Yes, Improve Yourself
Facilitator:
TBA
Handouts:  Not available at this time

The Art of the Search Committee
(A Live Webinar)

 Length

1.5 Hours 

Description:  Does your institution rely solely on the guidance of search committees to fill faculty and administrative positions? Traditional search processes are ‘scientific’ in that the steps are fairly prescribed and often require little participation by the search committee until the final steps. Successful searches are actually the result of more ‘art’ than ‘science,’ and require proactive, dedicated and trained search committee members. Using examples from the University of Colorado at Denver and Health Sciences Center, learn how to create a search committee that brings together subject matter experts and experts in the development of effective recruitment plans and evaluation strategies. Follow the institutions’ highly effective and well-received search committee training program from the development process. You’ll receive an abbreviated version of the actual training.

LEAD Certification Applicable: Yes, Special Topics
Facilitator: Betsy Rodriguez, Ph.D., Asst. Vice Chancellor, Human Resources, Univ. of Colorado
Handouts:  Not available at this time

 

Balancing Work and Personal Life

Length:

1.5 Hours

Description:   Today's employees have to deliver more results but are also placing greater priority on work/life/family balance.  In fact, surveys show that balance in work and personal life is the determining factor in promoting productivity and preventing burnout.  A lot of stress comes from leading daily lives which are in conflict with what's truly important to us. This may come from not knowing what our goals or values are, and therefore having no compass with which to guide our daily choices.  There are many different options and role models for planning a work life that is consistent with life goals and what work means for us. Objectives:

  • Explore your values
  • Plan work and plan life
  • Learn strategies for combining career and personal life
  • Learn what additional resources are available to help attain balance

LEAD Certification Applicable: Yes, Improving Yourself
Facilitator: Susan Fondry, L.C.S.W., EAP
Handouts:  Not available at this time

Basic Estate Planning Strategies

Length:

1.5 Hours

Description:   This seminar describes estate planning, how assets pass at death, the importance of asset titling and beneficiary designation, the basics of estate tax and the gift tax, and common uses for insurance in estate planning.  The seminar is conducted with a Financial Advisor and an Estate Planning Attorney. This is a great seminar which covers a topic most people are very interested in, but rarely take the time to investigate due to the expense involved in consulting an attorney.

LEAD Certification Applicable: No
Facilitator: Mitch Tuell, UBS Financial Advisor
Handouts:  Not available at this time

The Basics of Proposal Writing

Length:

3 Hours

Description:   This workshop is directed toward people with little or no experience in writing grant proposals, but who would like to begin to seek grant support.  The similarities and differences between research and non-research grants will be discussed.

 Topics covered will include:

  • The difference between a gift, a grant, a contract and a cooperative research and development agreement;

  • The different sources of funding;

  • Matching your ideas with potential sources of funding

Ø      individual initiated applications

Ø      response to request for proposals, request for applications, program announcements or broad agency announcements

  • Translating your ideas into a grant proposal

Ø      needs analysis or gap in knowledge that will be filled by the project

Ø      objectives/hypothesis development

Ø      specific aims development

·        The components of a successful proposal;

·        Proposal submission and review

·        Proposal accepted or rejected – what happens next?

LEAD Certification Applicable: No
Facilitator: Dr. Michael Woodruff, Vice Provost for Research
Handouts:  Not available at this time

Basic Techniques for Free Weights Training

 Length

1.5 Hours

Description:    Training with free weights (barbells, dumbbells, Olympic sets) is the “tried and true” way to build strength and overall fitness.  The variety of workout challenges and options are endless, but some basic instructions are necessary for effective and safe workouts.

The purpose of this block of instruction will be to teach the basic techniques required to use the Basler Center’s (CPA’s) complete inventory of free weights.  In addition to being the most effective way to build strength, training with barbells and dumbbells also improves balance, body control, and flexibility.  A full body workout will be demonstrated.  Anyone can lean how to work with free weights.

Patrons should come “dressed to play” in gym clothes and sports shoes.  A current valid ETSU ID is required for access to the Basler Center.  For more information, contact Jon Walker at 439-7984 or walker@etsu.edu.

LEAD Certification Applicable: No
Facilitator:  CPA Instructor
Handouts: None  

Becoming IT Aware at ETSU

Length:

1.5 Hours

Description:   Many facets affect the way technology is procured, dispersed, and implemented at ETSU.  This course is designed to educate the participant about the policies and procedures regarding procurement, deployment, maintenance and support of desktops and laptops.  Included in this section will be details on the Computer Replacement Initiative guidelines. In addition, we will discuss the opportunity ETSU employees have to obtain Microsoft products under our Work-At-Home rights, as well as the free anti-virus software for ETSU employees.  Ample Q&A time will be available.

LEAD Certification Applicable: No
Facilitator: Janet Keener, Ph.D.
Handouts:  Not available at this time

Benefit for Life

 Length

1 Hour 

Description:  ETSU employees now have the opportunity to have an amazing new benefit called Benefit for Life – an educational family assistance program.  There is no cost to become a member!

 Just attend one of the upcoming educational sessions and complete an enrollment card. It’s that simple! The benefits are yours for life! It also covers your spouse, dependent children, parents and grandparents.

Benefit for Life offers the following: Living Will, Will, Medical Power of Attorney, Guardianship, Caregiving, Medicaid Spend Down, Pet Cremation, Funeral and Cemetery prearranging, discounts throughout the community on various goods and services saving your family hundreds to thousands of dollars.

Open to all ETSU employees – part time, full time, temporary and retirees

LEAD Certification Applicable: No
Facilitator: Maggie Cooper
Handouts:  Not available at this time

Benefit for Life, Preplanning Workshop

 1 Hour

Description:   Planning Final Arrangements – a lasting gift for those you love.  A workshop designed to bring the attendee to a greater level of understanding about the process of pre-arranging funeral and cemetery needs.

Fortunately, for most of us, there are few times in life that we become responsible for planning a funeral. And for many that happens at time of loss.  Due to the hardships that this lack of experience creates for families, we felt a responsibility to reach out with the necessary tools and information to prevent this hardship for families in our community.

You will also learn how to pre-arrange for those who will not do it or talk about it.

 Open to all ETSU employees, retirees and family members.

LEAD Certification Applicable: No
Facilitator: Maggie Cooper
Handouts:  

Bringing Out the Best in Others

 Length

Approx. 1.5 Hours

Description:   Bringing out the best in other people is good for an organization because people at their best are productive, meet their objectives, and please customers.  It's also good for the people because when they feel good about their work, it rubs off on others.  This session allows participants to discuss successful work groups and their traits; the importance of relationships and how to build them; people's needs at work beyond pay and benefits; and facilitating the work of others.

LEAD Certification Applicable: Yes, Improve Your Relationships
Facilitator: TBA
Handouts:  

Building Great Places to Work
(A Live Webinar)

 Length

1.5 Hours

Description:   Each year, various publications and companies name the country’s best places to work. Nearly every industry, with the exception of higher education, appears regularly on these lists. During this Webinar, explore themes, traits and practices found in the “nation’s best employers” and how these characteristics can help institutions of higher education create a better campus culture that not only enhances student learning, but also results in higher employee retention, productivity and simply having a lot more fun.

LEAD Certification Applicable: Yes, Special Topics
Facilitator: Rich Boyer, Managing Partner, ModernThink LLC
Handouts:  

Building a Safe Place to Work: Preventing Workplace Violence

 Length

Approx. 2 Hours

Description:   This violence prevention program reviews definitions, types and levels of violence, triggers, and warning signs, then goes a step further.  Participants are given the actual tools needed to put together an action plan for workplace violence prevention.  The roles of workplace assessment and response teams, as well as specific techniques for preventing the escalation of violence are examined.

LEAD Certification Applicable: Yes,  Special Topics
Facilitator: TBA
Handouts:  

Business Communication:
Communication for Managers

 Length

Approx. 1-1/2 Hours

Description:   With our increased focus on technology and expanded time spent in front of a computer, we often lose the ability to communicate effectively face to face. But no matter the industry, the higher stakes in any given situation, major decisions and deals still unfold on the basis of interpersonal interactions. People like to do business with people they like. The interpersonal skills necessary to communicate with impact face to face include listening, conversing one on one, establishing rapport, resolving conflict, and the ability to choose the right vehicle of communication are some of the topics that TBA will discuss in this session. 

LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator: TBA
Handouts:  Communication Skills for Managers PowerPoint

Change Management Workshop for Employees

 Length

Approx. 2 Hours

Description: Life is filled with change, some within our control and some not. People learn to become “change masters” in the face of ongoing change.  Objectives:

  • Help people learn to view change as both a challenge and an opportunity
  • Describe the nature of change, i.e., change itself is changing
  • Discuss productive and non-productive behavior
  • Define the Transition Curve and four change management phases
  • Explain the impact of change denial (Tarzan Swing) and discuss strategies for minimizing denial
  • Review four key strategies for dealing with change

 LEAD Certification Applicable: Yes, Improve Yourself
FacilitatorSusan Fondry, L.C.S.W.
Handouts:  Not available at this time

Coaching and Counseling Techniques

 Length

Approx. 1-1/2 Hours

Description: This workshop helps managers and supervisors acknowledge and apply appropriate coaching and counseling techniques.  Participants will be able to successfully identify and address coaching and counseling situations, maintain workplace relationships with subordinate staff, develop employees, and improve productivity and trust.

LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator:  TBA
Handouts:  Not available at this time

Conducting An Effective Interview

 Length

Approx. 2 Hours

Description:   Making the most out of an interview can often determine the success of your department.  One person or position can affect the total productivity, morale, and happiness of the entire department.  Knowing what to say, ask, and when to listen are critical elements for a successful interview for the interviewer, as well as the interviewee.  It's time for you to do your part as the interviewer and this session will teach you the in and outs of the “illegal issues” involving interviewing, effective interviewing questions, when to listen, and finding the “best fit” person for any position.  Remember that the interview is as much a “selling job” for you as it is for the interviewee.   

LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator Wayne Anderson
Handouts:  ETSU Personnel Policy and Procedures
                  
General Tips

Conducting Effective Meetings 

 Length

Approx. 1-1/2 Hours

Description:   Meetings, meetings, and yet more meetings! Do you ever wonder what a workday would be like without them? So much of our work, however, is accomplished through committees, task forces, teams, as well as other groups. Because we meet for so many different reasons, and we have so many things we want to accomplish, we need to make certain that the time we devote to meetings is time well spent. This training course will give you the skills to make your meetings productive. 

LEAD Certification Applicable: Yes, Improve Yourself
FacilitatorRich Ashley
Handouts: Not Available at this Time

Conducting Performance Evaluations

 Length

Approx. 2 Hours

Description: In this session you will learn ETSU’s Performance Evaluation process, techniques for getting the most out of your performance evaluations, how to give and be open to criticism, and how to deal with difficult circumstances.  Performance Evaluations can either be a mandatory-once-a-year, ineffective hassle or the vehicle for improved productivity, morale, and success. Learn about that vehicle in this interactive session.   

LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: Wayne Anderson
Handouts:  Agenda

Conflict Resolution

 Length

2 Hour 

Description:  In general, people see or "lock onto" things from a different point of view.  If we are not careful, this can lead to conflict.  This seminar explores a variety of ways of looking at and understanding the nature of conflict and how we react to it.  It offers practical suggestions for resolving conflict.

LEAD Certification Applicable: Yes, Improve Your Relationships
Facilitator: Keith Bailey, Ph. D., EAP
Handouts:  Not available at this time

Conflict Resolution & Negotiation

 Length

Approx. 1-1/2 Hours

Description: Conflict occurs all the time.  Sometimes conflict is good and sometimes it's bad. You come to understand during this training opportunity how conflict works and why it happens. You will also have the opportunity to become familiar with conflict styles, including your own. From there, you will be given techniques to improve the effectiveness of the conflict in your life and have better communication with those around you. 

LEAD Certification Applicable: Yes, Improve Your Relationships
Facilitator: TBA
Handouts:  Not available at this time

Coping with Difficult Behaviors in People

 Length

1.5 Hours 

Description:  Participants learn that there are many types of difficult behaviors that can make communicating a challenge.  There are some techniques that apply globally to all types of behavior and some that help with specific kinds of difficult behaviors.  Difficult behavior does not equate to a "bad person."  Participants learn that there are ways to respond that stop feeding and reinforcing the difficult behavior and then make a plan to apply what they've learned to a real life person with whom they'd like to communicate better.

LEAD Certification Applicable: Yes, Improve Your Relationships
Facilitator: TBA
Handouts:  Not available at this time

Cornerstones of Investing

 Length

1.5 Hours 

Description:  This Seminar gives an overview of the performance of various aspects of the market.  It then focuses on the importance of;

  • Defining Specific Goals

  • Diversifying among investment types

  • Staying invested

  • Periodically reviewing your portfolio

LEAD Certification Applicable: No
Facilitator: Mitch Tuell, UBS Financial Advisor
Handouts:  Not available at this time

Creating Passion:
Doing What You Love, Loving What You Do

 Length

Approx. 1-1/2 Hours

Description:  Are you managing your job or is your job managing you? Have you lost your passion for what you do? At whatever level we manage others, many of us neglect managing our ultimate report: ourselves. In this era of unrelenting change, it is harder than ever for beleaguered managers to be passionate about the work they do. The facilitator will explain to you  how can you find the courage and inner resources to put your whole heart into your job. While many circumstances may be beyond your control, you have complete control over how you approach your workplace experiences. 

LEAD Certification Applicable: Yes, Improve Yourself
Facilitator: TBA
Handouts:  Not available at this time

Creative Thinking:  Breaking Out of the Box

 Length

Approx. 2 Hours

Description:   Here is an opportunity to have some fun while you learn.  This program is a lively, highly interactive session that encourages participants to think "Outside The Box."  Attendants will learn how to break out of self-limiting patterns of thinking and begin to use their own creative process.  This program will define critical thinking and identify factors and stages of the creative thought process.  There will also be puzzles, exercises, and brainteasers to test creativity.

LEAD Certification Applicable: Yes, Improve Your Approach
Facilitator: TBA
Handouts: