East Tennessee State University
Search People | Search ETSU
Future Students Current Students Faculty & Staff Alumni & Friends Give to ETSU Visitors
Apply to ETSU
Academics
Online Education
Campus Life
Libraries
Administration
Research
Serving the Region
Jobs at ETSU
News at ETSU
Home
Need Help?
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
ALL
C
Help Topic
Web Site
Contact Person
CalendarETSU Academic Calendar for Students


Calendar of EventsETSU Calendar of Campus Events


Car poolingAdult Commuter and Transfer ServicesJennifer Rice
Executive Aide
acts@etsu.edu
(423)439-5641
Career counselingPeer Career CenterDavis Smith
Director
smithr@etsu.edu
423-439-8651 or 5641
Catalog extensionsCollege of Arts and SciencesDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Change of Major Form for UndergraduatesOffice of Registrar
Records Clerk
registra@etsu.edu
423-439-4230
Child CampsProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Child care - Full timeChild Study CenterBeverly Wiginton
duggerb@etsu.edu or childstudycenter@etsu.edu
Director
423-439-7555
Child Care FacilityLittle Buccaneers Student Child Care CenterKrista Turner
Director
turnerk@etsu.edu
(423)439-7549
Choosing a major at ETSUUniversity Advisement CenterJuanita Gray
Coordinator
grayj@etsu.edu
(423)439-5244
Community ServiceStudent Organization Resource CenterJoy Fulkerson
Coordinator for Greek Life & Service Programs
fulkersj@etsu.edu
423-439-6633
COMPASSUniversity Advisement Center / Developmental Studies Program (DSP)Caroline Jackson
Director of University Advisement Center
cjackson@etsu.edu
(423)439-4098 or 5244
COMPASS (Study Guides)University Advisement Center/Developmental Studies Program (DSP)Caroline Jackson
Director of University Advisement Center
cjackson@etsu.edu
(423)439-4098 or 5244
COMPASS (to schedule an appointment for COMPASS testing)University Testing CenterUniversity Testing Center (208 Old College of Medicine Building)

testing@etsu.edu
(423)439-6708 or 6709
ConferencesProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Confirmation Process - "How To"Office of Financial Aid
Financial Aid Counselor
finaid@etsu.edu
423-439-4300
Continuing Education CreditProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Cost of attending ETSUBursar's Office

bursar@etsu.edu
(423)439-4212
Counseling services for studentsUniversity Counseling CenterSteve Brown
Director
browsd02@etsu.edu
(423)439-4841
Credit card problemsAmerican Credit Counselors


1-866-260-5994
Crime alertsDepartment of Public SafetyDepartment of Public Safety
Campus Box 70646
cotrel@etsu.edu
Nonemergency telephone: 423-439-6900 or 4480
Emergency Phone: 911
CSCI 1100 Proficiency ExamComputer & Information Sciences


423-439-6964
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
ALL
Help Topic
Web Site
Contact Person
Academic Calendar for StudentsAcademic Calendar


Address and Phone - Update Form (Faculty/Staff)Follow directions on Goldlink under Personal Information Tab and submit form


Address and Phone - Update Online (for students)Follow directions on Goldlink under Personal Information Tab to Update Online


Admissions: FreshmenOffice of Undergraduate Admissions
Admissions Counselor

(423)439-4213
Admissions: Graduate studentsSchool of Graduate StudiesCynthia Hill
Executive Aide
Hillcc@etsu.edu
(423)439-4221
Admissions: Transfer studentsOffice of Undergraduate Admissions
Admissions Counselor

(423)439-4213
Advisement (Undergraduate students)Office of Undergraduate Student AdvisementTeresa Williams
Director of University Advisement
Williata@etsu.edu
(423)439-6940 or 8557
Advisement for students who haven’t selected majorsUniversity Advisement CenterJuanita Gray
Coordinator
grayj@etsu.edu
(423)439-5244
Alcohol and drug dependenceUniversity Counseling CenterMeghan Noble
AOD Outreach Coordinator
noble@etsu.edu
(423)439-4841
Alerts - Signup for GoldAlertsEmergency Messaging Alert Signup


Alerts - to view ETSU Online AlertsSee alert icon at www.etsu.edu


Babysitters (see also “Child Care”)Adult Commuter & Transfer ServicesJennifer Rice
Executive Aide
acts@etsu.edu
(423)439-5641
BookstoreUniversity BookstoreCraig Birdwell
Store Manager
Cbirdwell@nebook.com
(423)439-4436
Border County WaiverUndergraduate AdmissionsAdmissions Counselor


423-439-4213
CalendarETSU Academic Calendar for Students


Calendar of EventsETSU Calendar of Campus Events


Car poolingAdult Commuter and Transfer ServicesJennifer Rice
Executive Aide
acts@etsu.edu
(423)439-5641
Career counselingPeer Career CenterDavis Smith
Director
smithr@etsu.edu
423-439-8651 or 5641
Catalog extensionsCollege of Arts and SciencesDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Change of Major Form for UndergraduatesOffice of Registrar
Records Clerk
registra@etsu.edu
423-439-4230
Child CampsProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Child care - Full timeChild Study CenterBeverly Wiginton
duggerb@etsu.edu or childstudycenter@etsu.edu
Director
423-439-7555
Child Care FacilityLittle Buccaneers Student Child Care CenterKrista Turner
Director
turnerk@etsu.edu
(423)439-7549
Choosing a major at ETSUUniversity Advisement CenterJuanita Gray
Coordinator
grayj@etsu.edu
(423)439-5244
Community ServiceStudent Organization Resource CenterJoy Fulkerson
Coordinator for Greek Life & Service Programs
fulkersj@etsu.edu
423-439-6633
COMPASSUniversity Advisement Center / Developmental Studies Program (DSP)Caroline Jackson
Director of University Advisement Center
cjackson@etsu.edu
(423)439-4098 or 5244
COMPASS (Study Guides)University Advisement Center/Developmental Studies Program (DSP)Caroline Jackson
Director of University Advisement Center
cjackson@etsu.edu
(423)439-4098 or 5244
COMPASS (to schedule an appointment for COMPASS testing)University Testing CenterUniversity Testing Center (208 Old College of Medicine Building)

testing@etsu.edu
(423)439-6708 or 6709
ConferencesProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Confirmation Process - "How To"Office of Financial Aid
Financial Aid Counselor
finaid@etsu.edu
423-439-4300
Continuing Education CreditProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
Cost of attending ETSUBursar's Office

bursar@etsu.edu
(423)439-4212
Counseling services for studentsUniversity Counseling CenterSteve Brown
Director
browsd02@etsu.edu
(423)439-4841
Credit card problemsAmerican Credit Counselors


1-866-260-5994
Crime alertsDepartment of Public SafetyDepartment of Public Safety
Campus Box 70646
cotrel@etsu.edu
Nonemergency telephone: 423-439-6900 or 4480
Emergency Phone: 911
CSCI 1100 Proficiency ExamComputer & Information Sciences


423-439-6964
D2L "Desire to Learn - help info.Desire to Learn
OIT Student Help Desk
shdesk@goldmail.etsu.edu
423-439-5648
D2L - Desire to Learn - login siteD2L Website

D2L@etsu.edu
Degree VerificationRegistrar

registra@etsu.edu
423-439-4230
Developmental Studies Program (DSP) - AdvisementUniversity Advisement CenterCaroline Jackson
Director of University Advisement Center
cjackson@etsu.edu
(423)439-5244 or 4098
DisabilitiesOffice of Disability Services


423-439-8346
Distance Education and Online CoursesOffice of Distance Education
Internet Program Support Coordinator

(423)439-7058 or 6809
Dropping A CourseOffice of the Registrar

registra@etsu.edu
423-439-4230
Drug and alcohol dependenceUniversity Counseling CenterMeghan Noble
AOD Outreach Coordinator
noble@etsu.edu
(423)439-4841
Email (how to activate student email account)Information Technology

shdesk@goldmail.etsu.edu
(423)439-5648
Email (login website for Student Gold Mail)Office of Information Technology


423-439-5648
Enrollment VerificationRegistrar

registra@etsu.edu
423-439-4230
Escort service (Public Safety)ETSU Public SafetyCall Public Safety dispatcher for an escort


(423)439-6900
Exit exam (Academic Profile) required for graduating seniorsGraduation Office


(423)439-6813
Financial aidFinancial Aid Office
Financial Aid Counselor
finaid@etsu.edu
(423)439-4300
Financial Aid - Online Affidavit DirectionsOffice of Financial Aid
Financial Aid Counselor
finaid@etsu.edu
423-439-4300
Fitness and recreation opportunities for studentsDepartment of Campus RecreationJohn Kroll
Associate Director of Campus Recreation
kroll@etsu.edu
(423)439-7980
General education exceptionsCollege of Arts & SciencesDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
General education requirementsGeneral Education ProgramBill Kirkwood
Associate Dean for Special Programs
kirkwood@etsu.edu
(423)439-5049
Getting involved on campusStudent Organization Resource CenterTricia Nguyen
Director of Student Activities
Nguyen@etsu.edu
(423)439-6633
Gold Link Help Desk (Registration Helpdesk)Office of Registrar -102 Dossett HallLaine Howard
Associate Registrar

423-439-5584
Gold MailGold MailOIT Need Help Desk

shdesk@goldmail.etsu.edu
423-433-4648 or 423-439-5648
GPA CalculatorOffice of the Registrar


Grade appealsFor information see the Student HandbookTeresa Williams
Director of University Advisement
williata@etsu.edu
(423)439-8557 or 6940
Graduation InformationGraduation OfficeDenise Gilly
Assistant Registrar

(423)439-6851 or 6813
Graduation ProcessGraduation OfficeDenise Gilly
Assistant Registrar
gilly@etsu.edu
423-439-6851
Greek lifeStudent Organization Resource CenterJoy Fulkerson
Coordinator for Greek Life & Service Programs
fulkersj@etsu.edu
(423)439-6633
Harassment concernsFor information see the Student HandbookMary Jordan
Affirmative Action Officer
jordanm@etsu.edu
(423)439-4211
Health concernsStudent Health ServicesWyeth Lawson
Health Education Coordinator
lawsonwa@etsu.edu
(423)439-4225
Health Insurance for studentsStudent Health ClinicWyeth Lawson
Health Education Coordinator
lawsonwa@etsu.edu
(423)439-4225
High School Unit DeficienciesRegistrarDavid Morangello
Technical Clerk
morangel@etsu.edu
423-439-7097
Housing off-campusAdult Commuter and Transfer ServicesJennifer Webb
Executive Aide
acts@etsu.edu
(423)439-5641
Housing on-campusHousing and Residence LifeBonnie Burchette
Director
Bonnie@etsu.edu
(423)439-4446
ID Card SystemID Card SystemCharles Forrester
Director
forrestc@etsu.edu
(423)439-8316
ImmunizationsRequired and Recommended
Health Education Coordinator

(423)439-4225
Insurance - proof of student status (Enrollment Verification)Office of Registrar

registra@etsu.edu
(423)439-4230
Intensive course requirements (oral communication/writing/using information technology)General Education ProgramBill Kirkwood
Associate Dean for Special Programs
kirkwood@etsu.edu
(423)439-5049
Internships and cooperative educationCareer and Internship ServicesWayne Speer
Assistant Director
speer@etsu.edu
(423)439-5388
Jobs - Student worker positionsFinancial Aid OfficeAshley Freeman
Coordinator
freemana@etsu.edu
(423)439-4300
Jobs: Full-time/Part-time - Off campusCareer and Internship ServicesStaff
Staff
careers@etsu.edu
(423)439-4450
Judicial processes and how to handle themOffice of Undergraduate Student AdvisementTeresa Williams
Director of University Advisement
williata@etsu.edu
(423)439-8557 or 6940
Late adds (courses)For information see the Student HandbookDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Late drops (courses)For information see the Student HandbookDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Leadership House (Residential Learning Center)Center for Community Engagement Learning & LeadershipDeborah Harley
Assistant Vice President
Harley@etsu.edu
(423)439-5675
Library resourcesETSU LibrariesReference Desk

refdesk@etsu.edu
(423)439-5308 or 1-866-542-3878
Loans for studentsFinancial Aid OfficeLori Acord
Client Services Coordinator
acord@etsu.edu
(423)439-4300
Meal plansCampus Food ServicesDarrell Humphrey
Director

(423)439-4389
Non-Credit CoursesProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
On-Campus Interview - Recruiting Schedules of EmployersCareer and Internship ServicesStaff
Staff
careers@etsu.edu
(423)439-4450
OnLine EducationDistance and Online Education


423-439-6809
Orientation for new studentsOffice of Student AffairsJoe Sherlin
Assistant Dean of Students
Sherlin@etsu.edu
(423)439-4210
Overload permissionFor information see the Student HandbookDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Parking Office (parking permits)Parking Office

parking@etsu.edu
(423)439-5650
Pharmacy SchoolBill Gatton College of Pharmacy

Pharmacy@etsu.edu
423-439-2068
ProbationOffice of Undergraduate Student AdvisementTeresa Williams
Director of University Advisement
williata@etsu.edu
423-439-8557 or 6940
Readmission to ETSUUndergraduate AdmissionsAdmissions Counselor


(423) 439-4213
Recreation and fitness opportunities for studentsDepartment of Campus RecreationJohn Kroll
Associate Director of Campus Recreation
kroll@etsu.edu
(423)439-7980
Registering for courses: Current studentsOffice of the RegistrarRegistration Help Line

Registra@etsu.edu
(423)439-5584
Registering for courses: New or future studentsOffice of the RegistrarNancy Archer
Technical Clerk
Archern@etsu.edu
(423)439-4744 or 4230
Registration HelpdeskRegistrar


423-439-5584
Registration holds (can be viewed on Gold Link)Office of the Registrar (Note: Holds may only be removed by the office issuing the hold)Billie Lancaster
Secretary to the Registrar
LancastB@etsu.edu
(423)439-4366
Ride ShareAdult Commuter and Transfer ServicesJeff Howard
Assistant Director
howardjs@etsu.edu
(423)439-5641
RODP - Regents Online Degree ProgramOffice of eLearningMyra Jones
Director of Academic Technology
mjones@etsu.edu
423-439-8614
Roommate problemsHousing and Residence LifeRichard Swearingen
Associate Direction
Swearing@etsu.edu
(423)439-4446
Safety concernsETSU Public SafetyMike Orr
Lieutenant / Investigations
orrj@etsu.edu
(423)439-6900
ScholarshipsScholarship OfficeKathy Feagins
Assistant Director
Feagins@etsu.edu
(423)439-7094 or 7095
Service learning opportunitiesOffice of Student Life and LeadershipTeresa Brooks Taylor
Assistant Director of Service Learning
taylort@etsu.edu
(423)439-5675
Sexual assault (24 hour referral number)ETSU Public SafetyPublic Safety Dispatcher (Ask for counselor on call)


(423)439-4480
Sexual assault Counseling and assistanceUniversity Counseling CenterRebecca Alexander
Counselor
alexanrl@etsu.edu
(423)439-4841
Student OrganizationsStudent Organization Resource CenterTricia Nguyen
Director of Student Activities
Nguyen@etsu.edu
423-439-6633
Student Work PositionsOffice of Financial Aid


423-439-4300 or 1-800-704-ETSU
Suspension (scroll down webpage to Academic Probation and Retention)Office of Undergraduate Student AdvisementTeresa Williams
Director of University Advisement
williata@etsu.edu
(423)439-8557 or 6940
Telephone services for studentsOffice of Information TechnologyOIT Helpdesk

shdesk@goldmail.etsu.edu
423-433-4648 or 439-5648
Testing CenterUniversity Testing Center

testing@etsu.edu
(423) 439-6708
TextbooksUniversity BookstoreCraig Birdwell
Store Manager
cbirdwell@nebook.com
(423)439-4436
Tickets to athletic eventsAthletic Ticket OfficeAthletic Ticket Office

tickets@etsu.edu
(423)439-4220
Transcripts from ETSUOffice of RegistrarRuth Ann Mowery
Transcript Clerk
registra@etsu.edu
(423)439-4230
Transfer ArticulationsTransfer ArticulationApril Rainbolt-Smith
Administrative Assistant
Rainbolt@etsu.edu
(423) 439-4723
Transfer Course Equivalencies(see login page of Gold Link or contact Undergraduate Admissions for information)Office of Undergraduate Admissions

GoToETSU@etsu.edu
(423) 439-4213 or (800) 462-3878
Transfer GuideOffice of Articulated ProgramsApril Rainbolt-Smith
Administrative Assistant
Rainbolt@etsu.edu
(423)439-4723
Transfer Student ServicesAdult Commuter and Transfer ServicesCarla Warner
Director
warnerc@etsu.edu
(423)439-5641
Transfer students: General education exceptionsCollege of Arts and SciencesDonna Corbitt
Executive Aide
Corbitt@etsu.edu
(423)439-5248
Transferring coursework from other schoolsOffice of Admissions


(423)439-4213
Transit SystemFree Transportation in and around campus


(423)929-7119
Tuition and FeesFinancial Services (Bursar)

bursar@etsu.edu
423-439-4212
Tuition and Fees ScheduleFinancial Services


Tuition EstimatorUndergraduate Admissions


Tutoring - located in the ARC (2nd Level of DP Culp Center)University Tutoring Services
Coordinator

(423)439-4758
Tutoring-Writing/SpeechWriting and Communication CenterRob Russell
Director
russellr@etsu.edu
(423)439-7849
UIT Proficiency Test or CSCI 1100Using Information Technology Office


(423)439-6964
Veterans' ProgramOffice of Veterans' AffairsAmanda Lasecki
Director
lasecki@etsu.edu
(423) 439-6819
Visiting StudentOffice of Undergraduate Admissions
Admissions Counselor
go2etsu@etsu.edu
(423)439-4213
Weather: inclement weather policySee ETSU Alert link at etsu.edu or listen to WETS-FM (89.5)Adult Commuter and Transfer Students hotline


(423)439-5641
Withdrawing from the universityFor information see the Student HandbookPat Barnett
Student Records Coordinator
barnettp@etsu.edu
(423)439-6811
Work Force DevelopmentProfessional DevelopmentGeneral Contact
VA Campus
goicl@etsu.edu
800-222-3878 or 423-439-8084
East Tennessee State University
Box 70267
Johnson City, TN 37614-1700
(423) 439-1000
Webmaster