Intelligent Package Delivery System

Intelligent Package Locker System


System Information
The Intelligent Package Delivery System (IPDS) located in our lobby is the first one of its kind to be installed at a public four-year university in the United States. Located in the Postal Services lobby (1st floor of the Culp Center), the system contains a bank of 144 automated lockers controlled by three computer terminals.  Postal customers are sent notification emails containing a unique PIN that, once entered, opens the corresponding door containing their package.  This provides customers with efficient package pick-up options available 20 hours a day. Important IPDS information to know is:
  • Click here to watch the IPDS How-To video.
  • The IPDS will automatically issue an e-mail containing a unique pick-up PIN to package recipients
  • The package will remain in the IPDS up to two days for delivery. After which, the pick-up PIN will expire and it will be brought behind the counter for another ten days. If the recipient doesn’t contact the ETSU Post Office before this point, a “Return-To-Sender (RTS)” will be enacted, transporting the package back to its sender.
  • You may receive up to 2 e-mail notifications (one/day) for your package while it is in the IPDS
  • The maximum package length size restriction for the IPDS is 30 in (76.2 cm).



direct edit