Office Of Financial Aid
P.O. Box 70722
Johnson City, TN 37614-1710
(423)439-4300
1-800-704-ETSU
Fax: (423)439-5855

Email: finaid@etsu.edu
Hours: 8:00 - 4:30 | Monday - Friday

Extended hours the week before classes and Monday through Thursday the first week of classes for fall/spring terms

Title IV Code: 003487

The Office of Financial Aid is located in Room 105 of Burgin Dossett Hall

Counselors are available to assist students with any questions or concerns regarding their eligibility. Contact Us! 

Financial Aid programs, rules, and regulations are subject to change.  Federal and state funds are conditional upon congressional appropriation and receipt of those funds at ETSU.  Students may contact a counselor with any questions or concerns regarding their eligibility. 

 In an effort to adhere to federal privacy laws, the ETSU Office of Financial Aid restricts the release of certain private student information.   Students must contact us personally to check the status of their financial aid application and awards.  Often, we will be unable to release information to third parties (i.e., parents, spouses, etc.) without a signed release form on file from the student. To obtain a Release of Information form, the student must visit our office in person and present a photo ID.  The form must be renewed each year in the Office of Financial Aid at ETSU. 

"Funding Education Beyond High School" a publication from the United States Department of Education is a helpful source of information regarding the federal financial aid programs. Copies are available from the Office of Financial Aid at ETSU or directly from the United States Department of Education, or by calling 1-800-4FED-AID (1-800-433-3243).

Any applicant who has a concern that cannot be resolved between the student and a financial aid counselor may appeal in the following order:  to the Client Services Coordinator, the Assistant Director of Financial Aid, then the Director of Financial Aid.  Students with a complaint about the Office of Financial Aid should refer to the Spectrum, the ETSU Student Handbook for instructions.