Assistant Bursar

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Index/Position No.: 40100/206280

Level 10

Position Title: Assistant Bursar

Department: Office of Financial Services


Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Function of Position

Responsible to the Bursar for collecting receivables generated by cashiers; preparing federal and state reports on accounts receivable; disbursing balance of aid, tuition refund checks and new e-refunds; reconciling and monitoring student accounts; assisting with management of multiple loan portfolios and completing standard reports; assisting and counseling students; supervising classified employees; and performing other related duties as assigned. Assists in the management, supervision and guidance of cash receipts, accounts receivables, loan accounting, and administration. Responsible for registration fee payment/student financial aid disbursement. Assumes the role of Bursar in his/her absence.

Essential Functions

Manages the collection of tuition and receivables.

Supervises departmental receipting and reconciliations.

Reconciles receivables and the Advantage Plan.

Counsels and assists students and parents on financial matters.

Disburses balance of aid and tuition refunds.

Supports and maintains interface between CORE Onestep cashiering system and university student and finance system.

Supervises cashiers and assists with overall Bursar office supervision.

Manages Bursar vault and petty cash activity.

Implements and supports online processing Marketplace for online payments using multiple merchant IDs.

Serves as backup in the absence of the Bursar.


Secondary Functions

Produces ad hoc and state reports using Argos and spreadsheets.

Creates correspondence for students and others.

Manages payment plan for tuition and fees within Touchnet Bill + Payment Suite.

Provides Banner training for employees within the Office of Financial Services and Kingsport and Bristol centers.

Performs other related duties as assigned.

Knowledge and Abilities

Knowledge of generally accepted banking, personnel, billing and collections procedures.

Knowledge of contract law.

Knowledge of accounting principles.

Knowledge of proper reconciliation procedures and applicable federal and state laws.

Knowledge of personal computers including word processing, web technologies, databases, spreadsheets, relational database design and ecommerce solutions.

Knowledge of report writer tools for ad hoc reporting, Argos.

Ability to communicate effectively.

Ability to exercise good judgment in evaluating situations and making decisions.

Ability to establish and maintain an effective working relationship with students and employees.


Supervision Given and Received

Performs under general supervision. Determines own methods of performing assigned work. Supervises classified employees.


Minimum Qualifications

Bachelor's degree in accounting or bachelor's degree in business supplemented with at least twenty-four semester hours in accounting required, master's degree in business or accounting preferred; three to five years experience working with computer spreadsheets, databases and word processing; knowledge of emerging ecommerce systems and online transaction processing; two years supervisory experience required; three to five years accounts receivable or general ledger experience preferably in higher education.

December 2012