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Index/Position No.:                             50300/113010                                     Level 9

Position Title:                                      Programmer/Analyst 2

Department:                                        Office of Information Technology

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values.  An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;

RELATIONSHIPS are built on honesty, integrity and trust;

DIVERSITY of people and thought is respected;

EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;

EFFICIENCY is achieved through wise use of human and financial resources; and

COMMITMENT to intellectual achievement is embraced.

Function of Position

Responsible to the Director of Information Systems for assisting in the development, implementation and administration of Banner, and the development and maintenance of ETSU desktop and web-based applications and databases.  Adheres to established policies and procedures for import of data, security of databases and all output.  May assist in operation and maintenance of Plus systems until full implementation of Banner and end-of-life of those systems.  Assists with user-needs assessments, assists with design, development and presentation of prototypes to user community.  Assists with development of documentation, testing, troubleshooting and any other activities essential to the development of projects.

Essential Functions

-        Develops and maintains web based applications leveraging Microsoft.NET technologies, SQL Server and Oracle stored procedures and Structured Query Language (SQL).

-        Tests, documents, and manipulates data in and between systems and databases.

-        Communicates with users to elicit requirements and assists in training.

-        Assists with migration of data from Plus to Banner during 4-year implementation plan and until migration is complete.

-        Assists with maintenance and support of purchased and in-house developed systems.

Secondary Functions

-        Monitors HelpDesk tickets.

-        Serves as on call contact during non-work hours as needed.

-       Performs other related duties as assigned.

Knowledge and Abilities

-        Knowledge of relational database and object-oriented concepts.

-        Knowledge of .NET technologies, HTML, Javascript, SQL and other web and database related tools and languages.

-        Ability to write and communicate orally.

-        Ability to multi-task.

-        Knowledge of Windows Server, SQL Server, Oracle, Visual Studio, Team Foundation Server, Unix, VMS, COBOL, RMS file structures (until Plus systems are retired after Banner implementation).

-        Knowledge of system analysis and design techniques.

Supervision Given and Received

Performs under general supervision.  Plans and arranges own work which is directed toward an established objective. 

Minimum Qualifications

Bachelor's degree in Computer Science; 1 year programming experience in higher education environment preferred.  

June 2007