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Index/Position No.:    50300/200290                                     Level 12

Position Title:    Systems Administrator

Department:     Office of Information Technology

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values.  An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;

RELATIONSHIPS are built on honesty, integrity and trust;

DIVERSITY of people and thought is respected;

EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;

EFFICIENCY is achieved through wise use of human and financial resources; and

COMMITMENT to intellectual achievement is embraced.

Function of Position

This position is responsible to the Systems Support Manager for planning, design, administration and integration of the ETSU WindowsNT/2K/2K3 network with the campus network infrastructure and other computer systems including but not limited to learning management systems (Blackboard and Desire2Learn), Microsoft SQL Server, Symantec AntiVirus, and backup software.  This position is also responsible for backup administrative duties on the VMS based Alpha servers and Unix\Linux servers and SAN.

Essential Functions

-           Performs systems Administration of the ETSU Windows NT/2K/2K3 network to include: LMS (Bb & D2L), email gateways, antivirus and backup servers.

-           Performs integration of various systems with the ETSU Windows NT/2K/2K3 network.

Plans and Designs the ETSU Windows NT/2K/2K3 network.

-           Diagnoses, troubleshoots and performance tunes systems on the ETSU Windows NT/2K/2K3 network.

Performs system scripting.

Secondary Functions

-           Performs backup duties on the VMS bases Alpha server, Unix/Linux servers and SAN (Storage Area Network).

Documents system procedures.

 Performs other related duties as assigned.

Knowledge and Abilities

-        Knowledge of Windows NT/2K/2K3, VMS, Apple and Unix/Linux operating systems.

-        Knowledge of TCP/IP and administration of Domain Controllers, DHCP, WINS and DNS servers.

-        Knowledge of HTML, ASP, VB and VB script.

-        Knowledge of Cisco Routers and Switches.

-        Knowledge of standard backup procedures and support backup operations including tape backup, scheduling and restorations.

-        Knowledge of Microsoft Office components.

-        Knowledge of various application server administrations.

-        Ability to manage and configure the Microsoft Internet Information Server (IIS), Apache web servers, Microsoft SQL database servers, MS Exchange 2000 cluster with multiple front/backend servers, Blackboard, Desire2Learn, Symantec Enterprise Antivirus, CA Brightstor Symantec Mail Security for SMTP.

-        Ability to troubleshoot hardware including EMC Clariion SAN, RAM, HD, and peripheral installation, replacement or upgrades, BIOS and hardware controller flashes, RAID fault tolerant disk configurations.

Supervision Given and Received

Performs under general supervision.  Plans and arranges own work which is directed toward an established objective. 

Minimum Qualifications

Bachelor's degree in Information Technology or related field required; 3-5 years experience in an Open VMS environment required; 5 or more years of system administration experience with Windows NT/2K/2K3 at the enterprise level required; Microsoft Windows Active Directory Administration, Microsoft Active Directory Design, Microsoft Design Secure Network Infrastructures, Microsoft SQL Administration training; MCSE or MCP, A+ license are required. 

March 2008