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Account/Position No.:  230003/593820                                   Level 13

Position Title:  Director of Training

Department:  Social Work

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values.  An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;

RELATIONSHIPS are built on honesty, integrity and trust;

DIVERSITY of people and thought is respected;

EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;

EFFICIENCY is achieved through wise use of human and financial resources; and

COMMITMENT to intellectual achievement is embraced.

Function of Position

Reports to the Chair of the Social Work Department.  Supervises six Training Specialists and one Program Management Specialist, develops and provides professional development activities for employees, coordinates and schedules training of Department of Children’s Services (DCS) employees in 14 or more counties in the state of Tennessee, and communicates with MTSU, DCS, and ETSU administrative staff regarding project operation. Performs all the duties of a Training Specialist, including provision of pre-service and in-service training to new and existing DCS case managers, supervisors, and other staff. Training sessions will be delivered in the Northeastern 14 counties of the state, but may occasionally be delivered at other locations state-wide. Receives training and direction for teaching methodology and training content from staff at DCS in on-going training sessions and meetings, to ensure training content and quality meets the requirements of DCS. Maintains familiarity with DCS practice standards, policies, and services, develops, and provides consistent, high quality training to DCS employees. Maintains moderate discretion over teaching methodology used, in order to best meet the needs of trainees. Some training may be offered using computer and web-base training technology. Training classes will usually be delivered by a team of two or more trainers, and the Director of Training will be responsible for the assignment and deployment if these training teams.

Essential Functions

-        With DCS training, guidance, and oversight, delivers training classes, as part of a team, to DCS employees in Eastern Tennessee and statewide.

-        Monitors on-the0job training of DCS employees.

-        Assists in curriculum evaluation, development, and modification.

-        Works closely with DCS management staff and faculty and staff of the Social Work Department to ensure training content and delivery are consistent with DCS needs and accepted standards for social work practice.

-        Assists in the assessment of the suitability of trainees for DCS agency responsibilities.

-        Supervises six Training Specialties.

-        Supervises one Program Management Specialist.

-        Develops and provides professional development activities to the seven supervisees.

-        Coordinates and schedules training of Department of Children’s Services employees.

-        Selects, assigns and deploys Training Specialist in training teams to provide optimal and timely training for DCS employees.

-        Communicates with MTSU, DCS, and ETSU administrative staff regarding project operation.

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Secondary Functions

-        Assists in the evaluation of the effectiveness of individual training sessions, and the overall employee training program.

-        Delivers computer based, or web based instruction.

Performs other related duties as assigned.

Knowledge and Abilities

-        Knowledge of professional social work practice and social work education, including field education.

-        Knowledge of child protective services, foster are, and adoption services, policies, and practice.

-        Knowledge of adult pedagogy.

-        Knowledge of state government agency environment and culture.

-        Knowledge of academic environments and culture.

-        Knowledge of assessment, mentoring, and supervising techniques.

-        Ability to conduct effective classes and on-the-job training for adult professionals.

-        Ability to develop, modify, and evaluate curricula.

-        Ability to translate and adapt material from training for trainers for presentation to DCS staff in a class.

-        Ability to manage a complex, multi-faceted training program in an efficient and effective manner.

Supervision Given and Received

Performs under general supervision. 

Minimum Qualifications

A BSW degree from a CSWE-accredited program. A graduate degree in adult education or a related field is preferred. Extensive familiarity with adult pedagogy. Two years experience on child protective services, foster care, or adoptive services, either in a public or private agency. (Additional experience is preferred.)

October 2005