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East Tennessee State University (ETSU) is committed to providing a work environment that embraces the University's core values:  PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential; RELATIONSHIPS are built on honesty, integrity, and trust; DIVERSITY of people and thought is respected; EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic; EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Our Employee Relations staff provides the campus community with proactive assistance in creating and maintaining a fair and positive work environment. 


Human Resources


Staff Directory

Consultation Services Employees and supervisors may contact our employee relations staff for confidential guidance and/or advice concerning a work situation, a complaint, or grievance.

Support Staff Grievance Procedure


Mediation Services Faculty and staff are encouraged to use our confidential mediation process to help communicate with their co-workers and supervisors when seeking a resolution to a conflict.

Mediation Guide (pdf)
Mediation Agreement (pdf)

Employee Recognition The Employee Recognition Program provides an opportunity for employees and students to nominate individuals or groups for their service to the university or the community. Selected employees receive a gift and certificate and are featured on the Human Resources website.

Employee Recognition

Progressive Discipline
ETSU practices progressive discipline beginning with supervisory counseling to ensure prompt, consistent and fair treatment of all employees. Before taking any action, supervisors should read the progress discipline policy, and/or contact Employee Relations for a consultation.

PPP-70 Progressive Disciplinary Procedure

Employee Training and Development
We offer classroom andeTraining individuals, groups and department on topics ranging from documenting performance to responding to inappropriate workplace behavior.

Training and Development

Performance Evaluations Evaluations are performed annually and during an employee's initial 6-month probationary period to assist personnel in professional development and in achieving University goals. The procedures outlined apply to every regular full or part-time, non-faculty University employee.

Evaluations Information and Training

Employee Assistance Program
Here4TN logo The Employee Assistance Program (EAP) provides no cost consultation and referral for employees and their eligible family members. Examples of problems that may be addressed include substance abuse, family, marital, emotional, legal, financial, elder care, workplace, stress, etc.

Accesss tools and contact information at the Here4TN website.

Here4TN websitte
1-855-Here4TN (1-855-437-3486) available 24/7



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