Title Code: 4020
Occ. Group: 132.002


ACCOUNT CLERK 3                                                       Skill Level:     6         

FLSA Status:  Non-exempt                                                 IPEDS:         410



East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and
to intellectual achievement is embraced.


Performs complex accounting and auditing tasks, reconciliation and related accounting functions in support of the department. Provide assistance to internal and external customers to resolve complex financial inquiries and complex business problems i.e., Contracts, Restricted Grant Accounts, etc.



(Essential functions for this position are on file in the Office of Human Resources for your information.)


-          Respond to complex customer and vendor requests for information. Research complex account information and resolve or report results to management.

-          Advise and counsel customers and vendors on University policies and procedures.

-          Research, reconcile and balance complex financial records with accounting reports and related financial information. Correct records as necessary.

-          Research account delinquencies; develop and distribute collections correspondence and make follow up calls.

-          Verify invoices received with purchase orders. Resolve discrepancies and consult University purchasing policy to ensure compliance.

-          Code invoices for charges to appropriate department(s) and account(s) in the general ledger, approve for payment or submit to management for payment approval.

-          Maintain departmental requests and receipts for purchases not requiring a purchase order, determines whether requests and receipts meet University guidelines, request additional justification or management approval. 

-          Completes reimbursement procedures for cash reimbursement, meal reimbursement or travel claims.

-          Create and maintain Federal, State and restricted accounts to University online system. This may include faculty research, public service, scholarship accounts, instructional development, agency accounts etc.

-          Verify payments received with invoice and account information by referencing systems and reports. Ensure payments are accurately posted on University systems.

-          Generate reports to verify billings, post journal entries for grant awards and amounts 

-          billed, transfer expenses to appropriate accounts, etc.

-          May prepare statistical reports and financial statements.




-          All incumbents are expected to perform these functions except for those qualifying under the Americans with Disabilities Act for a reasonable accommodation.

-          These functions may vary by institution. 

-          Incumbents may provide backup to various functions within the unit.




Employees work under general supervision.  Advice and guidance are available from the supervisor as needed for complex issues or exceptions to policy.




May supervise, assign or check the work of student workers, temporary employees and or lower level clerical employees performing similar accounting or auditing tasks.




High school diploma or GED and two years progressively responsible accounting, general office experience and or supervision required. Strong customer service skills required. Bachelor’s degree in accounting or related field preferred.




-          Knowledge of advanced bookkeeping procedures and principles

-          Able to supervise and motivate staff

-          Ability to work independently and maintain confidentiality

-          Ability to make independent decisions

-          10 key calculator

-          Advanced mathematical abilities, i.e. compute rate, ratio and percent

-          Proficiency with computerized accounting systems (FRS, HRS, SIS, etc.) and associated software programs i.e., Word, Excel, FOCUS, etc.

-          Effective customer service and supervisory skills

-          Ability to multi-task, with attention to detail and accuracy.

-          Able to resolve complex accounting/bookkeeping problems accurately




Specific working conditions, physical demands and special conditions relative to this position are on file in the Office of Human Resources for your information.



Date                         Skill            Evaluation

5/2004                        6              513031332



The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.