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Mission & Objectives


  • Improve individual and organizational performance
  • Enhance overall well-being of employees
  • Enhance workplace harmony and communication


  • Provide specific department training needs
  • Maintain a video library to loan for departmental meetings
  • Walk-in assistance for employees on email, pay stub, application (eJobs), forms, Goldlink Self-Services
  • Assist ETSU Training & Development providers as needed
  • Provide employees with basic writing and math classes as well as preparation for their GED certification
  • Increase employee knowledge and skills for effective performance of duties and responsibilities
  • Create a sense of community by offering comprehensive orientation programs for new employees
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