Skillsoft Information


Welcome to Human Resources Online Learning

As part of our ongoing commitment to your continuing development, and in conjunction with the Staff Senate, the Office of Human Resources offers a learning initiative that can be accessed from the convenience of any computer.  This resource is available free to all regular full– and part-time ETSU faculty and staff.

This online learning resource is a developmental tool that you can utilize in your own time* and at your own pace. Online learning is not intended to replace instructor-led training courses, it is designed to supplement traditional methods and provide a greater opportunity for your skill development.

  • 50 courses: Administrative, Management, Leadership, Workplace Conflict, Communication, Critical Thinking, Personal Development, Team Building, and Customer Service
  • Personal learning plans
  • Supervisors may assign courses to staff. (Email Training & Developement at  to assign courses.)
  • Desktop Videos: Over 500 short "how to" videos (and more coming daily) in these areas: Desktop Applications - Microsoft Access, Excel, Outlook, PowerPoint, Project, Visio, Word; Graphics & Design - Adobe Acrobat and Indesign CS; Mobile Devices and Computer Skills - Android, iPhone and iPod, Tablets; Operating Systems - Mac OS, Microsoft Windows 8.

* Supervisor assigned courses for clerical and support staff must be done during work time or properly compensated.

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Please contact Training & Development at for questions or assistance with any Skillsoft related issues.

ACCESS: Please email  to request a Skillsoft account for you or any employee under your supervision.