Human Resources is sponsoring a short video drama series illustrating Inappropriate Behavior in the Workplace and how ETSU employees can best respond to a troubling work situation. Please view part 1 of this series which focuses on a difficult relationship between a supervisor and an employee.
Special thanks to our wonderful cast of ETSU employee actors: Shelly Mangiacotti – Coordinator, Dean’s Office College of Nursing Neal Boger – CSEP Instructor, Human Resources Raven Moody – Associate Director, Budget & Financial Planning Kathy Smith – Legal Assistant, University Counsel
How to communicate your assessment of an employee's poor performance
Notice the following in the video:
The supervisor is well prepared. Supervisor has logs, business cards, EAP brochure, the employee's job description and a copy of the evaluation in hand before the meeting.
The employee has been given the chance to review the evaluation before meeting with the supervisor.
The meeting is held in a private and neutral setting, the conference room table (complete with tissues), rather than the supervisor's office/desk.
The supervisor has made notes regarding talking points in order to keep the conversation on track.
The employee is not surprised by the evaluation.
Did you notice the following in the video:
Supervisor maintained control of the conversation.
Supervisor ensured there was enough time allotted to finish the conversation without interruption.
Supervisor based the evaluation on FACTS about the employee's actual performance.
Supervisor kept the conversation focused on improvement opportunities/potential.
Even though the supervisor is obviously frustrated, she maintains a professional and respectful demeanor while still being direct and unwavering.
Supervisor set the stage for continuous communication.
The supervisor leaves the responsibility for success up to the employee.
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Review - If you have previously completed a class and wish to review only some or all of the material, you may start/complete the class as many times as you wish.
Videos: To watch an entire video, click/tap the play button to the left of the video's title. All videos may be viewed in full screen by clicking the full screen icon on the lower right of your web browser's window. All videos display in 1080p, full high definition, resolution by default for all users other than those using an iPad/IPhone/iPod; in which case all videos will display in 720p, high definition, resolution by default.
Slides: To view all slides, click/tap the play button to the left of the slides' title. Slides do not contain audio. Do not use your Internet browser's navigation buttons when viewing slides.
Computer/Laptop Users - To advance through the slides, click the arrow icons on the lower left of your screen or utilize your keyboard's arrow keys. To skip slides, utilize the "Jump to a slide" feature on the lower left of your screen.
iPad/iPhone/iPod Users - To advance through the slides, swipe forward/backward across your screen. To skip slides, swipe up from the bottom of your screen to open the "Slide List", then swipe the slide list forward/backward to tap the desired slide.
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