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Videos
Additional Online Training
The Office of Equity and Diversity
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Technical Support:
***Clerical/Support (Non-Exempt) employees required to complete any program below must do so during working hours,
or be properly compensated through overtime/compensatory time.***
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New Employee Orientation - Policies and Procedures
(Audio/Video Presentation Style Version Currently Under Construction)
(Please contact the Office of Human Resources at (423) 439-6130 if you require an audio/video accommodation.)
To Receive Credit:
Click the icon below, then enter your name and ETSU e-mail address, then click the "Enter" button. This training program will then begin tracking the time you spend on each slide, your progress will be automatically reported to the Office of Human Resources. Please read all text presented on each slide and watch all videos in their entirety if you wish to receive credit for this training program. You may close your browser once you reach the end of the program. To ensure that you view all of the material on each slide, it is recommended that you take the program in order by only advancing to the next slide. You may view the amount of slides you have remaining at the bottom of your screen. If you need to return to the program at a later time, please close your browser. When you return to the program, you may utilize the "Jump to a slide"/"Slide List" feature or quickly advance through the slides you have already viewed.
To Review:
Click the icon below, then enter your name and ETSU e-mail address, then click the "Enter" button.
To begin: click the icon below, then enter your name and ETSU e-mail address, then click the "Enter" button.
Do not use your Internet browser's navigation buttons after entering your program below.Click the icons to open hyperlinks.
Computer/Laptop Users:
To advance through the program, click the arrow icons on the lower left of your screen or utilize your keyboard's arrow keys. To skip slides, utilize the "Jump to a slide" feature on the lower left of your screen.iPad/iPhone Users:
To advance through the program, swipe forward/backward across your screen or tap the bottom of your screen to access the "Slide Bar". To skip slides, swipe up from the bottom of your screen to open the "Slide List", then swipe the slide list forward/backward to tap the desired slide. Links to PDF files, Word Documents and other external content may not function properly.
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Executive Aide Training
Executive Aides and other support staff play key roles in the success of their organizations and our university. Their duties cover a broad range of functions including administrative, academic, budgetary, procurement, facilities, human resources, and more. This program is intended to provide information in these areas, along with contact information for each topic. The information may be helpful to both new and current Executive Aides, as well as other staff personnel, supervisors, and administrators.
To Receive Credit:
Click the icon for your device below, then enter your ETSU e-mail address and click enter. This training program will then begin tracking the time you spend on each slide, your progress will be automatically reported to the Office of Human Resources. Please read all text presented on each slide and watch all videos in their entirety if you wish to receive credit for this training program. You may close your browser once you reach the end of the program. To ensure that you view all of the material on each slide, it is recommended that you take the program in order by only advancing to the next slide. You may view the amount of slides you have remaining at the bottom of your screen. If you need to return to the program at a later time, please close your browser. When you return to the program, you may utilize the "Jump to a slide"/"Slide List" feature or quickly advance through the slides you have already viewed.
To Review:
To begin reviewing from the start of the program, click the icon for your device below. To begin reviewing at a specific section, utilize the review quicklinks below. After clicking the icon or quicklink for your device below, enter your ETSU e-mail address and click enter.
Executive Aide Training - Return to TopTo Begin, click the icon or quicklink for your device below, enter your ETSU e-mail address and click enter.
Do not use your Internet browser's navigation buttons after entering your program below.Computer/Laptop
Review Quicklinks
(Do Not Use for Credit)
Academics
Administration
Facilities
Finance & Procurement
Human ResourcesClick the underlined yellow text to open hyperlinks.
To advance through the program, click the arrow icons on the lower left of your screen or utilize your keyboard's arrow keys.
To skip slides, utilize the "Jump to a slide"
feature on the lower left of your screen.iPad
Commenting Not Available
Links to PDF files, Word Documents and
other external content may not function properly.Click the Safari web browser &
envelope icons to open hyperlinks.
To advance through the program, swipe forward/backward across your screen or tap the bottom of your screen to access the slide bar. To skip slides, swipe up from the bottom of your screen to open the slide list, then swipe the slide list forward/backward to tap the desired slide.iPhone
Commenting Not Available
Links to PDF files, Word Documents and
other external content may not function properly.Click the Safari web browser &
envelope icons to open hyperlinks.
To advance through the program, swipe forward/backward across your screen or tap the bottom of your screen to access the slide bar. To skip slides, swipe up from the bottom of your screen to open the slide list, then swipe the slide list forward/backward to tap the desired slide.
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Progressive Disciplinary Procedures
The review of PPP-70 is mandatory for employees in many ETSU Colleges and Departments.
(Your chain of command will instruct you if you must complete.)
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Supervisor Development Program (***Coming Soon, Currently Only Partially Available Online***)
In order to improve the capabilities and effectiveness of ETSU supervisors, the offices of Human Resources, Equity and Diversity, University Counsel, and Payroll are sponsoring a Supervisor Certificate Program. The classes comprising this program will be offered during work hours at no cost to the employee or the department. Participants may voluntarily attend the classes with supervisor approval, or they may be directed by their supervisory chain. Employees are also encouraged to take individual classes as needed without participating in the certification program. Click Here for a complete description of the Supervisor Development Program.
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Supervisor Development Program "Refresher"
In order to maintain Supervisor Development Program certification, this online refresher training must be completed each year after receiving the completion certificate. This program includes a brief overview of the important aspects of all the topics taken during the certification phase. Additionally, it is not necessary to complete all four Equity & Diversity modules, but one must remain current in completing the Equity & Diversity refresher training (Sexual Harassment and Title Vi).
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
Supervisor Training
ETSU supervisors play an integral role in the success of our university. In addition to a supervisor’s daily professional and/or technical job functions, a supervisor is responsible for managing employees, money, facilities, and the health, safety, and technology needs within their department or work area. To assist both new and current supervisors, an on-line Supervisor Training Program is now available to provide the resources and the contact information that supervisors need to be successful.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
Use of Leave (***Coming Soon***)
-Introduction -Annual Leave -Bereavement Leave and Scheduled Holidays -Sick Leave -Faculty & Non-Faculty Sick Bank -Family Medical Leave Act (FMLA) -Worker's Compensation -Emergency Closure/Inclement Weather -Leave Abuse -
Conducting Effective Evaluations
Evaluations are important management tools which provide a formal opportunity for supervisors to let employees know about their performance, identify good performance, areas that need improvement, opportunities for training and plans for the next evaluation period. This class addresses the benefits of evaluations; tips and pitfalls in conducting them; and how to efficiently conduct evaluations using ETSU’s electronic eValuations system.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
It's Time to Tackle Those Difficult Performance Evaluations
Evaluating good employees is easy, but how do you handle an evaluation for an employee who is having performance and/or behavior problems, or an employee who is abusing their leave? This program covers: - Rating attendance for employees using protected (FMLA) and/or unprotected leave
- Rating poor performance
- Rating interpersonal/relationship problems
- Recommending the Employee Assistance Program
- Tying evaluations to the progressive discipline process
- Maintaining an employee's protections under GINA, ADA, HIPPA
- The correct words to use in a public document
- Preserving the supervisor/employee relationship
- Recommending mandatory training
- Being prepared for the evaluation session
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Video
- How to communicate your assessment of an employee's poor performance
A face-to-face performance review between a supervisor & employee, produced by the ETSU Office of Human Resources.
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To Receive Credit:
Click the icon below, then enter your ETSU e-mail address and click enter. This training program will then begin tracking the time you spend on each slide, your progress will be automatically reported to the Office of Human Resources. Please read all text presented on each slide and watch all videos in their entirety if you wish to receive credit for this training program. You may close your browser once you reach the end of the program. To ensure that you view all of the material on each slide, it is recommended that you take the program in order by only advancing to the next slide. You may view the amount of slides you have remaining at the bottom of your screen. If you need to return to the program at a later time, please close your browser. When you return to the program, you may utilize the "Jump to a slide"/"Slide List" feature or quickly advance through the slides you have already viewed.
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To Review:
Click the icon below. Then enter your ETSU e-mail address and click enter.
To begin, click the icon below, enter your ETSU e-mail address and click enter.
Do not use your Internet browser's navigation buttons after entering your program below.Click the underlined green text & icons to open hyperlinks.
Computer/Laptop Users:
To advance through the program, click the arrow icons on the lower left of your screen or utilize your keyboard's arrow keys. To skip slides, utilize the "Jump to a slide" feature on the lower left of your screen.iPad/iPhone Users:
To advance through the program, swipe forward/backward across your screen or tap the bottom of your screen to access the "Slide Bar". To skip slides, swipe up from the bottom of your screen to open the "Slide List", then swipe the slide list forward/backward to tap the desired slide.
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Grievance & Complaint Procedures
ETSU provides procedures for all regular employees to file grievances and complaints. In the event that a supervisor or employee files or becomes involved in a grievance or complaint, these procedures are available for review through two separate online training programs. PPP-27, Employee Grievance/Complaint Procedures: The purpose of these procedures is to provide a clear, orderly, and expedient method through which all employees of ETSU may process bona fide grievances or complaints.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
Support Staff Grievance Procedures
ETSU provides procedures for all regular employees to file grievances and complaints. In the event that a supervisor or employee files or becomes involved in a grievance or complaint, these procedures are available for review through two separate online training programs. PPP-61, Support Staff Grievance Procedures: This procedure is to be used for support staff employees who are demoted, suspended without pay, or terminated for cause.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.)
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Conducting an Effective Interview
One of the primary tools available during the hiring process to determine if applicants have the knowledge, skills, abilities and experience for the job is the interview. If not conducted effectively, the decision process is more difficult, you may not hire the best qualified applicant and you could experience legal challenges. This workshop will explore preparing for and conducting an effective interview, with emphasis on structuring proper interview questions that will avoid claims of discrimination against any of the protected classes and violations of the Americans with Disabilities Act Amended. ETSU PPP-35, Search Guidelines for Filling Faculty, Administrative and Clerical/Support Vacancies, is the reference for this class.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
Compensation Plan & Position Descriptions
The ETSU Compensation Plan was developed to insure that employees are classified accurately and equitably paid in accordance with the complexities of their job duties. This on-line training will introduce the Compensation Plan, including the process of job evaluation and auditing; the Fair Labor Standards Act; and, Job Specifications. Position descriptions are integral to an effective Compensation Plan, and provide the necessary information to effectively advertise a position; and hire, evaluate and train an employee. This training will also address how to write effective job descriptions including determining essential functions. This is an online training program.
Online Training (Automatically Reports Your Progress to Human Resources.)
Online Review (Does Not Report Your Progress to Human Resources.) -
Advertising, Screening and Hiring (***Coming Soon***)
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Legal Aspects of Employment
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To Receive Credit:
Click the icon below, then enter your ETSU e-mail address and click enter. This training program will then begin tracking the time you spend on each slide, your progress will be automatically reported to the Office of Human Resources. Please read all text presented on each slide and watch all videos in their entirety if you wish to receive credit for this training program. You may close your browser once you reach the end of the program. To ensure that you view all of the material on each slide, it is recommended that you take the program in order by only advancing to the next slide. You may view the amount of slides you have remaining at the bottom of your screen. If you need to return to the program at a later time, please close your browser. When you return to the program, you may utilize the "Jump to a slide"/"Slide List" feature or quickly advance through the slides you have already viewed.
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To Review:
Click the icon below. Then enter your ETSU e-mail address and click enter.
To begin, click the icon below, enter your ETSU e-mail address and click enter.
Do not use your Internet browser's navigation buttons after entering your program below.Click the underlined green text & icons to open hyperlinks.
Computer/Laptop Users:
To advance through the program, click the arrow icons on the lower left of your screen or utilize your keyboard's arrow keys. To skip slides, utilize the "Jump to a slide" feature on the lower left of your screen.iPad/iPhone Users:
To advance through the program, swipe forward/backward across your screen or tap the bottom of your screen to access the "Slide Bar". To skip slides, swipe up from the bottom of your screen to open the "Slide List", then swipe the slide list forward/backward to tap the desired slide.
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To Receive Credit:
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Supervisor's Role in Employment Compensation
(***Coming Soon***)
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eBucs Document Search (Length 3:13)
Computer/Laptop iPad iPhone
- Creating a Cart in eBucs (Length 3:24)
Computer/Laptop iPad iPhone
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Procard Usage (Length 2:11)
Computer/Laptop iPad iPhone
Legal Consideration in Retirement Planning
This training provides an overview of "The Big Three" legal considerations now or in retirement: Wills and Trusts; Powers of Attorney; Advance Directives. In addition, this workshop also touches on estates, probate and asset ownership.
Employment Law
There are many legal pitfalls and employee protections that supervisors need to be aware of as they go about their management functions in the workplace. This class will discuss how to avoid litigation and other legal problems employers and supervisors may experience, including: Legal Roles of the Supervisor; Indemnification/protections provided the Supervisor; Federal Employment Statutes; Discrimination, Harassment, Retaliation; Hiring Process; Probation; Evaluation; Progressive Discipline.
Additional Online Training