Title Code: 4500
Occ. Group:
 

SALES CLERK

 

EXPECTATIONS FOR ALL EMPLOYEES

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY
of people and thought is respected;
EXCELLENCE
is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY
is achieved through wise use of human and financial resources; and
COMMITMENT
to intellectual achievement is embraced.

DEFINITION

Employees in this class are under general supervision. Work performed in waiting on customers, and occasionally processing merchandise for stock and floor sales. Performs other duties as assigned.
 

EXAMPLES OF WORK PERFORMED

- Assists customers in locating items.

- Answers questions concerning availability of merchandise, etc.

- Occasionally oversees student workers by explaining procedures, spotchecking work, correcting errors, and answering questions.

- May reference catalogs, files and other product information.

- May post retail prices to invoices.

- May maintain merchandise inventory.

- Performs other duties as assigned.
 

REQUIRED KNOWLEDGE AND ABILITIES

- Ability to work with the general public, students, staff and faculty.

- Ability to use reference materials and manuals.

- Ability to work with numbers and other numerical operations.

- Administrative and supervisory ability.

- Ability to attend to detail.
 

RECOMMENDED QUALIFICATIONS

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. High school graduate or equivalent; some sales experience preferred.
 

Date         Skill         Eval             
5/1/83          2     2310122220

 

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The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.