Enterprise Software and Services maintains and develops the University’s administrative applications. ETSU utilizes Ellucian’s Banner Enterprise Resource Planning (ERP) software for administrative functions. This system includes software for student services, financial aid, human resources, financial accounting and alumni services. Additionally, many other ancillary systems and campus applications are used to support and interface with Banner.
Banner and other ITS-related forms may be found at: https://www.etsu.edu/its/forms.php.
Enterprise Software and Services Staff
Rob Archer
Assistant Chief Information OfficerEnterprise Software and Services - Information Technology Services
- archerr@etsu.edu
- 423-439-3609
- 419 Nicks Hall
Ben Echols
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- echolsb@etsu.edu
- 423-439-6607
- 408 Nicks Hall
Kody Gardner
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- gardnerkh@etsu.edu
- 423-439-4022
- 418 Nicks Hall
Donald Huber
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- huberd@etsu.edu
- 423-439-4021
- 412 Nicks Hall
Chris Lewis
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- lewiscb1@etsu.edu
- 423-439-3621
- 404 Nicks Hall
Gary Pleasant
Business & Systems Senior Software EngineerEnterprise Software and Services - Information Technology Services
- pleasantg@etsu.edu
- 423-439-6608
- 409 Nicks Hall
Todd Sinclair
DevOps EngineerEnterprise Software and Services - Information Technology Services
- sinclairt@etsu.edu
- 423-439-8245
- Nicks Hall
David Townsend
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- townsenddg@etsu.edu
- 423-439-4136
- 421 Nicks Hall
Josh Whitlock
Senior DevOps ArchitectEnterprise Software and Services - Information Technology Services
- whitlocj@etsu.edu
- 423-439-4127
- 420 Nicks Hall
Vacant
Senior Software EngineerEnterprise Software and Services - Information Technology Services
- its@etsu.edu
- 423-439-7000
- Nicks Hall