The Tennessee Board of Regents (TBR) has determined not to sponsor a domestic insurance plan for the current academic year.
A website has been established to assist you in comparing various health care exchange and marketplace options.
- Please visit: www.TBRstudentHIX.com
The international student insurance provider is International Student Protection (ISP). Please contact the International Office on campus to sign up for this insurance. Once enrolled, the student will be able to create an online account within approximately 48 business hours so that they can obtain their electronic insurance ID card. Using this page, the student can find all the information they need to manage their plan. In addition to enrolling, they can check their claims.
Please visit: ETSU International Student Insurance
Mr. Jim Bueno, Senior Account Executive
International Student Protection
111 John Street, Suite 750
New York, NY 10038
NOTICE: YOU MUST BRING YOUR INSURANCE CARD AND ETSU ID CARD TO EVERY STUDENT HEALTH CLINIC APPOINTMENT.
We cannot file your insurance claim without your card. If you are unsure if your medical expenses are covered by your insurance company, please contact your insurance company's benefits coordinator for this information.
YOU WILL BE CHARGED FOR LABORATORY TESTING, IMMUNIZATIONS AND SPECIAL PROCEDURES OR THEY WILL BE FILED TO YOUR INSURANCE.
- Currently enrolled students are not charged an office visit fee for an appointment with a healthcare provider, however if the provider orders any labs, immunizations or special procedures, you are responsible for these charges.
- If your provider orders any labs or procedures, the billing prices will be discussed with you prior to the test.
- Some labs are sent to an outside laboratory to be performed. If you have insurance, your insurance will be filed for the costs by the performing laboratory. You will receive a statement from that laboratory showing what was filed to your insurance and what remaining balance is your responsibility to pay. Any unpaid balance will be your responsibility to pay to that laboratory. This is not a charge from the Student Health Clinic.
- Student/University Health Services will file most insurances for in-house labs or procedures.
- As a patient, it is your responsibility to know and understand your insurance plan benefits. Not all services are covered in all insurance contracts.
- You may have a deductible to meet as well. It is your responsibility to know if you have a deductible and if the clinic is in network with your insurance company.
- If your insurance plan does not cover a service or procedure, you are responsible for payment of these charges before the end of the current semester that the cost was incurred .
- Any unpaid charges at the end of the semester, will result in you not being able to register for classes, drop/add a class, receive your grades, or graduate.
- Please make sure your clinic charges are paid. You will receive a statement each month that you have a balance due.