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Information Technology provides two separate Help Desk services to assist with technological needs and questions.

Students in need of technical assistance can contact the Student Help Desk at shdesk@goldmail.etsu.edu or call 423-439-5648.


The Faculty and Staff Help Desk can be reached via email at oithelp@etsu.edu or by telephone at 423-439-4648.

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Faculty/Staff Help Desk

Vincent Thompson - Customer Support Manager

Steve Church - Help Desk Technician

Dustin Fawver - Help Desk Technician

David Morrison - Analyst 3

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