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East Tennessee State University

Basic Telephone Information

ETSU Cable TV Channel Station I. D. 

Common Cable Questions

 

Student Dialing Instructions

Emergency Dialing

  • In an emergency:  Dial 911

  • ETSU Police:  Dial 439-4480

Local and Toll-Free Dialing

  • Campus numbers:  Dial only the last five digits

  • VA Hospital numbers:  Dial 78 + five-digit extension

  • Local, off campus:  Dial 8 + the seven-digit number

  • Toll-free:  Dial 8 + 1 + toll-free number

Long Distance Dialing

The student telephone system does not have the option to assign long distance carriers, however a calling card may be used. Please follow the instructions printed on your calling card when making long distance calls.  

The university offers an authorization code for on-campus long distance access. This code is available from the Office of Information Technology in Burgin Dossett Hall, Room 308.

Instructions for using the ETSU authorization code:

  1. Dial 8 plus the number you are trying to reach.  Enter your assigned 9-digit authorization code after you hear a series of beeps.

  2. Invoices will be sent to campus post office boxes during the first week of the month.  All payments are to be made to the Comptroller's Office located in Burgin Dossett Hall, Room 202.

  3. Please call extension 9-4281 with any questions you may have regarding usage of the telephone.  Please direct all service-related calls to the Student Help Desk at extension 3-4648.

International Dialing

  • Dial 8 + 011 + country code + city code + local telephone number

  • The country code and city code, if any, can be found on pages 10 and 11 of the Sprint telephone directory.

  • Students are not allowed to make international calls using the University authorization code.  You must use a calling card to complete an international call.

Information Dialing

  • Campus Information:  Dial 439-1000 or 0

  • Directory Assistance:  Dial 8 + 1 + area code + 555-1212.  Please note:  
    This is a toll call.  You must use a calling card or authorization code to call directory assistance.

  • Online directories:  www.anywho.com and www.switchboard.com

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Office of Information Technology
Campus Box 70558
Room 308, Burgin Dossett Hall
East Tennessee State University
Johnson City, TN 37614
Help desk: 423-439-4648
fax: 423-439-5770