ETSU
Office of Information Technology
Slide 2
Technical Support Services
Campus Network Project
New Campus Technical
Services
New Campus Technical
Services
ETSU Web stats for August
Statistics include
ETSU Website
ETSU Website (continued)
ETSU Website (continued)
Center for Appalachian
Studies and Services
Center for Appalachian
Studies and Services (continued)
Center for Appalachian
Studies and Services (continued)
College of Education
College of Education (continued)
College of Education (continued)
Quillen College of Medicine
Quillen College of Medicine (continued)
Quillen College of Medicine (continued)
Faculty Web
Faculty Web (continued)
Faculty Web (continued)
Service Upgrades
New Calling Cards!!
US LEC Connection
Academic Technology Support
ATS -- Overview
Slide 29
ATS -- Workshops
ATS -- Workshops
ATS -- Training
ATS -- Training
ATS -- MCs
ATS -- MLHs
ATS -- Expanded Services
ATS -- Future
Client Support Services
Client Support Services
Client Support
Organizational Chart
Help Desk
OIT Help Desk
Cases Received
OIT Help
Desk
Efficiency
OIT Help
Desk
Evaluations by Question
Information Systems
User Services
User Services - Software
Student Labs
&
Student Help Desk
2000 – 2001 TAF Projects
Slide 50