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East Tennessee State University

Printer Standards
updated June 30, 2008

PC Installation Policy
Frequently Asked Questions

Click here to see the Single-user Black & White LaserJets
Click here to see the Multi-user Black & White LaserJets
Click here to see the Single-user Color LaserJets
Click here to see the Multi-user Color LaserJet

In an attempt to lower the total cost of ownership to the University as a whole, printer standards were implemented on April 1, 2004 .  All inkjets printers purchased previously are NOT covered by OIT support and maintenance.  If you have a university approved standard LaserJet printer less than 6 years old as of today's date, OIT will support it.  All other printers will be deemed un-supported.  The OIT Help Desk will have a list of ETSU Inventory numbers that indicate eligible printers, and when you call for service, they will inform you if your printer is no longer supported.  The department will then be responsible for obtaining hardware repairs from an outside source, or replacing the printer with a newer, supported standard model.

The only models that will be tagged are the ones listed below.  A department may choose to purchase a printer other than one of these.  If they do so, they will not be tagged with an ETSU inventory number, nor will they be covered under the campus PC Maintenance contract.  The department will be responsible for obtaining their own support and repairs for hardware failures.  If there is a software issue, OIT will attempt to help but this would be considered a low priority task.

ETSU has state contracts with Pomeroy Computer Resources and Dell, Inc. to purchase printers. 

If your particular operating system is not listed in the Platform/OS Compatibility field, that means this printer probably will not work with your computer.  Most likely, you are running on an outdated and likely unsupported Operating System.  You should consider upgrading your computer if you have one too old to accommodate the printer.

 

Printer - Single-User Black and White Laser

Feature

Dell 1720DN
($316)

Hewlett-Packard LaserJet P2015
(~$300)

Pages per minute Letter -  up to 30 Letter -  up to 12
Media Capacity 250 Sheets 150 Sheets
Monthly Duty Cycle 25,000 pages 3,000 pages
Acceptable Media Envelopes, transparencies, labels, plain paper, cards Envelopes, transparencies, labels, plain paper, cardstock
Operating System Required Windows XP, Vista
Apple Mac OS X 10.2-10.4
Windows XP, Vista
Apple Mac OS X 10.2.8-10.5
Duplex Yes No, manual only
Network capable Yes Yes
Warranty 5 years 1 year

Printer - Single-User Color Laser

Feature

Dell 1320C
($313.99)

Hewlett-Packard LaserJet 1518ni
(~$300)

Pages per minute Letter -  up to 16 Letter -  up to 12
Media Capacity 250 Sheets 150 Sheets
Monthly Duty Cycle 35,000 35,000
Acceptable Media Envelopes, labels, plain paper, cards, coated paper, recycled paper, cover paper Envelopes, labels, transparencies, plain paper, cards, coated paper, recycled paper
Operating System Required Windows XP, Vista and Mac OS Windows XP, Vista
Apple Mac OS X 10.2.8-10.5
Duplex No, manual only No, manual only
Network capable No Yes
Warranty 5 years 1 year

Printer - Multi-User Black and White Laser

Feature

Dell 5310n
($934)
Hewlett-Packard
LaserJet P4515x
(~$2300.00)
 

Pages per minute

Up to 50 Up to 62
Media Capacity 600 sheets 1100 sheets, 3 trays
Monthly Duty Cycle 250,000 pages 275,000 pages
Acceptable Media Envelopes, transparencies, labels, plain paper, cards, bond paper, recycled paper Envelopes, transparencies, labels, plain paper
Operating System Required Windows XP, Vista and Mac OS 10.3-10.4 Windows XP, Vista and Mac OSX
Duplex Optional Yes
Network capable Yes Yes
Warranty 5 years 1 year
Printer - Multi-User Color Laser

Feature

Dell 5110cn($817) Hewlett-Packard
Color LaserJet 4700n
(or any variation of the 4700 series)(~$1450.00)

Pages per minute

Up to 40 black, 35 color Up to 31
 
Total Media Capacity 650 sheets 500 sheets, 100 multipurpose tray
Monthly Duty Cycle 95,000 pages 10,000 pages
Acceptable Media Envelopes, transparencies, labels, plain paper, cards, recycled paper Envelopes, transparencies, labels, plain paper, glossy paper, cards, recycled paper
Operating System Required Windows XP, Vista and Mac OSX Windows XP and Mac OSX 10.1 and later
Duplex Yes Optional on the 4700n model, automatic on the dn or dtn models
Network capable Yes Yes
Warranty 5 years 1 year