Wireless setup instructions:

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Wireless @ ETSU

Below, you will find links to setup instructions for configuring your wireless interface for connectivity at ETSU. The campus maps page will show you where we have supported wireless signal. (On that page, click the check box labeled "Wi-Fi Hotspots.") Please note our wireless network policy.

Windows Macintosh Handhelds

Windows XP Professional

Windows Vista

OS X 10.3.8 (Panther) or 10.4 (Tiger)

OS X 10.5 (Leopard) or higher

Dell

Although it is possible to configure devices for which we have not provided directions, OIT cannot offer support for such devices. To connect an unsupported device to our wireless network, you can try using the following steps as a guideline:

  • Make sure you are in an area where we have wireless coverage.
  • Configure your wireless device to connect using 802.1X authentication. Traditionally, devices should be configured for PEAP, using the EAP-MSCHAP v2 authentication method. In some cases where PEAP does not work or is not available, LEAP has also occasionally worked. We do not use WPA or WEP for authentication. The key is provided automatically when authenticating over 802.1X.
  • For handheld devices, you might need to download and sync a security certificate. Once the certificate file has been copied to your handheld, rename it to have a .cer extension, then import the certificate into your handheld's wireless configuration.
  • For connection instability in Windows XP, try installing this set of patches developed by Microsoft (unified by OIT for simplicity).


Office of Information Technology
Campus Box 70558
Room 308, Burgin Dossett Hall
East Tennessee State University
Johnson City, TN 37614
Help desk: 423-439-4648
fax: 423-439-5770