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ETSU Online

East Tennessee State University

Student Help

 

Help, Resources, and Contact Information

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  1. How do I apply for admissions, check the status of my application, or get help retrieving my application PIN?Answer
  2. Where do I mail transcripts and other application documentation?Answer
  3. What are my advisement requirements?Answer
  4. Where can I find information about dropping and adding courses, finding my E-Number Look-Up, or retrieving my Banner PIN?Answer
  5. How do I register for Online Courses?Answer
  6. How do I get help with ETSU Email, password, and other technical support?Answer
  7. How do I unlock my ETSU account or reset password?Answer
  8. What is GoldLink?Answer
  9. Where can I find information about using D2L?Answer
  10. Where do I go to check financial aid status or find financial aid information?Answer
  11. Where can I find tuition and fee information and student account information?Answer
  12. Can I use Sherrod Library Services as an online student?Answer
  13. Do I get an ETSU ID if I'm an online student?Answer
  14. Are there personal counseling and consultation service student support services available?Answer

How do I apply for admissions, check the status of my application, or get help retrieving my application PIN?


Undergraduate:

Graduate School:


Where do I mail transcripts and other application documentation?


Undergraduate Admissions:

East Tennessee State University
Office of Admissions
PO Box 70731
Johnson City, TN 37614

Graduate School:

ETSU School of Graduate Studies
Box 70720
Johnson City, TN 37614-171



What are my advisement requirements?


Academic advisement policies and procedures :


Where can I find information about dropping and adding courses, finding my E-Number Look-Up, or retrieving my Banner PIN?

 
Adding/Dropping Courses, Finding Your E-Number, Retrieve PIN:


How do I register for Online Courses?


Registration for online classes is the same as registration for on-ground classes with the exception of the course section number and “Instructional Method” type. Online courses have a 900-section numbers (901, 904, 995, etc.) and “Web” as the instructional method. See more information about online course types or search for online courses.

You do not need special permission, or to be in an online degree program, to take available online courses as an ETSU student.

Contact online@etsu.edu for additional assistance.



How do I get help with ETSU Email, password, and other technical support?

 

Commonly used resources:


How do I unlock my ETSU account or reset password?

What is GoldLink?


Information about ETSU's GoldLink Portal can be found here:


Where can I find information about using D2L?


A collection of reference material about logging into and using D2L can be found here:


Where do I go to check financial aid status or find financial aid information?
 

Where can I find tuition and fee information and student account information?


Can I use Sherrod Library Services as an online student?


Yes! We even have a librarian just for you.

 Library Reference Staff

  • eMail: refdesk@etsu.edu 
  • Phone:(423) 439-4307 or Toll Free: 1-866-542-3878
  • Text/SMS: (423) 781-0863
  • Twitter: @sherrodlibrary



Do I get an ETSU ID if I'm an online student?


Absolutely! You can find information about how to receive your ETSU ID here:


Are there personal counseling and consultation service student support services available?

 
Yes! Get information about ETSU's Counseling Center:


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