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Section III: Mission, Governance,
and Institutional Effectiveness
SACS Comprehensive Standard
III-10. The effectiveness of the institutional
administrators, including the chief executive officer, is evaluated on
a periodic basis.
JUDGMENT OF COMPLIANCE
Yes, East Tennessee State University
is able to provide a portfolio of evidence supporting compliance.
STATEMENT OF RATIONALE FOR JUDGMENT OF COMPLIANCE
East Tennessee State University has a firm commitment
to performance evaluations to assist personnel in achieving university
and professional development goals. The responsibility for evaluation
of the president of ETSU rests with the chancellor of the Tennessee Board
of Regents (SACS Standard III-2). Within the university, ETSU's
comprehensive evaluation plan includes five processes for evaluation of
various university personnel, including the:
1. annual Executive Evaluation
(Form)of vice presidents and personnel reporting to the president;
2. annual Professional Non-Faculty/Administrative
Personnel Appraisal (Form) of academic deans, directors, and
executive aides;
3. annual ETSU Classified
Personnel Performance Review (Form) of support staff;
4. annual Faculty Activity Evaluation
(SACS Standard IV-24); and
5. periodic (five-year cycle)
review of administrative academic personnel (ETSU Faculty Handbook,
Selection and Periodic Review of Academic Administrative Personnel).
All evaluations include progress toward individual objectives
or professional development recommendations, comments by the supervisor,
employee comments about the evaluation, and future directions. Description
of the faculty evaluation process at ETSU is included in the report for
SACS Standard IV-24; evaluation of classified personnel is not
appropriate to this standard.
Executive Evaluation
The president of ETSU uses the Executive Evaluation
Form to review the performance of his 11-member senior staff. These
executive administrators include those vice presidents, directors, and
special assistants who report directly to him. The executive evaluation
focuses on leadership and management activities that pertain to the university's
mission and institutional improvement. This evaluation specifically addresses
whether the individual:
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understands and appreciates the mission, operations,
and services of the institution;
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motivates peers and subordinates toward institutional
improvement;
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is effective as a team member and team builder;
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develops creative approaches to institutional issues;
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is involved externally and projects a strong image
for the institution;
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communicates effectively with peers and subordinates;
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performs a wide range of duties without undue stimulus
to action;
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is willing to be held accountable;
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makes effective and timely decisions;
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has the necessary education, experience, and technical
knowledge for the position;
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plans effectively for area of responsibility within
the institutional mission; and
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effectively and efficiently manages day-to-day
operations with approved plans, budget, and policies.
The president also comments on whether or not the person
demonstrated a commitment to the University's Affirmative Action Plan
and other goals and timetables.
Professional
Non-Faculty/Administrative Personnel Appraisal
Procedures governing the process for evaluation of administrative,
non-faculty employees (ETSU Personnel Manual, Employee Performance
Evaluation Procedures) are explained in a special publication (Employee
Performance Evaluation Procedure Guide). The ETSU Office of Human
Resources manages the annual evaluation process and offers training sessions
to prepare supervisors. The Professional Non-Faculty/Administrative
Personnel Appraisal Form is used in the performance evaluation of
deans, directors, and selected executive positions. The form used consists
of multiple items arranged in nine categories describing general activities
(i.e., job knowledge, accomplishment of objectives, quality of work, productivity,
initiative and creativity, interpersonal relations, supervisory skills,
dependability, and professional contributions). The evaluator rates both
the employee for each item numerically (4, indicating outstanding, to
1, indicating improvement needed) and the significance of each item to
the specific position (A-B-C scale, A indicating highly significant).
Annual evaluations are maintained in personnel files.
Periodic Review
of Administrative Academic Personnel
Individuals who hold administrative academic positions
(department chairs, deans, and academic vice presidents) are evaluated
on a periodic, five-year basis (ETSU Faculty Handbook, Selection and
Periodic Review of Administrative Academic Personnel). This summative,
periodic evaluation includes input from peers, subordinates, and others
to determine the overall effectiveness of the academic administrator in
his or her position. As part of the periodic review, a recommendation
by the appropriate dean and vice president is made to the president.
During 2000-2001, the ETSU Strategic Planning and
Institutional Effectiveness Committee reviewed this policy (Minutes).
Recommendations of this committee were to modify the periodic review and
evaluation, to focus on an individual's commitment to the university's
values and strategic goals, to emphasize professional development and
improvement, and to extend to include all administrators (excluding the
president). All of the university's major constituencies (Faculty Senate,
Staff Senate, Student Government Association, Council of Academic Chairs,
Academic Council, and President's Council) reviewed and approved the revised
policy and modified instrument. The recommendation was forwarded to the
president in June 2001 for final approval and implementation in fall 2001.
DOCUMENTATION
SOURCE
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LOCATION
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SACS Standard III-2
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Executive Evaluation Form
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SACS Documentation Files
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ETSU Professional Non-Faculty/Administrative
Personnel Appraisal Form
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ETSU Classified Personnel Performance Review
Form
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SACS Standard IV-24
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ETSU Faculty Handbook, Policy 1.10, Selection
and Periodic Review of Academic Administrative Personnel
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ETSU Personnel Policy and Procedures Manual,
PPP-36, Employee Performance Evaluation Procedures
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ETSU Office of Human Resources, Employee Performance
Evaluation Procedure Guide, 2001
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ETSU Strategic Planning and Institutional Effectiveness
Committee, Minutes
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Office of the Vice President for Administration,
205 Dossett Hall
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