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Services Personal Counseling

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Personal Counseling

We provide FREE confidential, short-term, mental health counseling to all currently enrolled ETSU students.

Occasionally students with more severe or chronic psychological or substance use issues that would be best served through long-term therapy are referred to an outside provider in the community.  Our case managers are available to assist students with this process.

What is personal counseling?

People often confuse our services with academic advisement or career guidance. Personal counseling is focused on emotional, psychological, or interpersonal issues. Counselors listen carefully to your concerns and help you reach specific goals. Reaching those goals sometimes means learning new skills, changing behavioral habits, or learning to view a situation differently.

People typically come to counseling because they are struggling with life circumstance, experiencing emotional or psychological pain, dealing with the negative consequences of substance use or behavioral addictions, or wishing to improve their lives in some other way. While people seek counseling for many reasons, some of the common issues addressed in counseling include:

  • Coping with stress
  • Managing anxiety
  • Improving mood and overcoming depression
  • Enhancing self-esteem
  • Surviving grief and loss
  • Adjusting to college
  • Concerns about the future
  • Improving relationships with partners
  • Dealing with emotional trauma (e.g. abuse, assault)
  • Understanding sexual orientation and identity
  • Coping with family and childhood issues
  • Overcoming substance abuse
  • Reducing behavioral addictions (gambling, pornography, internet gaming, etc...)

Most people can benefit from counseling at some time in their lives.  Seeking professional assistance is a sign of good coping skills and intelligence, not a sign of weakness.

What is the counseling process like?

Intake Session:   Arrive during walk-in hours, complete paperwork, and meet with an intake counselor for about 30 minutes to briefly discuss your needs.

First Session: We will call you within a week to schedule a first visit with your personal counselor.

Subsequent Sessions:  You and your counselor will arrange subsequent sessions based on your needs.

Final Session:  Ending the counseling process is a decision between you and your counselor. If you need to continue your counseling beyond what we can provide, a case manager will help you find services in the community.

Make an Appointment

Getting the Most Out of Your Counseling Session

  • Choose a counselor that you trust.
  • Define your goals.
  • Be an active participant.
  • Be patient with yourself.  


Director's Message on Emotional
Support Animals 



Medication Refill Policy

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We need 72 business hours (M-F) in order to refill a prescription.

If there was a typo or other error in the text of a prescription you have already received, please contact us as soon as possible so that we can assist you.

Please note that the University is closed every year the week between Christmas Eve and New Year’s Day.  We are unable to provide any refills or other medication adjustments during this time.  Please plan accordingly.


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