Q - What if I lose my key?
A – If you have misplaced your key or
ID card, report it immediately to the hall staff. A
temporary key will be issued and your lock changed as quickly as
Q - How much will a new key cost?
A – A rekey of a room typically costs
Q - My ID is my key. I lost it and I
can’t get a new one until the morning. How do I get in my
A – The staff of your residence hall
will be able to issue you a temporary access card until you can
replace your ID.
Q - My ID is not letting me in my building. Who do I
A – First, contact the building on-call staff to let you in and issue you a temporary card. Then, during business hours, visit the housing office so that we can investigate what the issue is and resolve it.