New Meal Plan

                      ETSU Dining Services Fact Sheet for Fall 2016

Please note that there will be some additional information and clarifications added to this page as a dining service provider is selected in April and their contract begins July 1, 2016.

 

Revised 3/6/2016

Q. Why a new dining services concept at ETSU for Fall 2016?

A. Research done by the Association of College and University Housing Officers, International (ACUHO-I) and the National Study of Student Engagement have both proven that campus dining is a high-impact area for the university as related to student satisfaction and engagement. Based upon student feedback, we have been challenged to improve our dining service experience by providing more flexibility and the offerings of concepts similar to that of other institutions.

The ability to dine together throughout the day and seven days a week can have a direct impact on students’ residential experiences. This is especially true for the ‘freshmen experience,” which is that bonding time when first-year students are eating together in campus residence halls and dining venues where freshmen build not only friendships with each other but also tighter bonds with the University. In addition, research has shown that retention and graduation rates (not to mention strong alumni programs) are often directly affected by this type of meaningful program.

Living and eating on campus helps students form relationships and a connection to the campus experience that supports engagement and success. The planned renovation of our University Center and dining facilities has created an opportunity to step back and vision where we would like to go with our dining program over the next 5-10 years. The University’s goal is to provide the best possible food service and dining experience for our students and community. In the fall, we worked with Porter Khouw Consulting, a national university food service consulting group, to conduct focus groups and a campus wide survey about the expectations and needs for the dining experience on campus, and talked with other institutions around the country who had changed their food service models. We also reviewed the plan offerings of other Tennessee Board of Regents institutions, and they all have a meal plan requirement of some type.

Anytime Dining will greatly enhance the dining offerings and service for our students and it will bring residential students to the university center on a daily basis to connect with students, programs, and activities that will enhance their overall student experience.

These plans will provide meal plan holders with unlimited access to marche-style (unlimited seconds featuring display cooking and made-to-order foods) dining in the Marketplace Dining Commons seven days a week and the Tree House during all operating hours.  This plan is designed to encourage community building. We are going to be able to offer a full set of food options whether students want a full meal, a late night gourmet burger, a cup of coffee, or a vegetarian/vegan meal.

 Q. What will be the meal plan options for Anytime Dining?

AAnytime 7 Day Silver Meal Plan – This includes unlimited access to Marche-style (unlimited seconds featuring display cooking and made-to-order foods) dining in the Marketplace Dining Commons seven days a week and the Tree House during all operating hours.. This meal plan include four (4) guest meal passes, and $100 dining dollars which can be used in retail dining locations. Students will have the ability to buy additional dining dollars through the semester, if they wish to do so.

Anytime 7 Day Gold Meal Plan: This includes unlimited access to Marche-style (unlimited seconds featuring display cooking and made-to-order foods) dining in the Marketplace Dining Commons seven days a week and the Tree House during all operating hours. This meal plan includes eight (8) guest meal passes, and $200 dining dollars which can be used in retail dining locations. Students will have the ability to buy additional dining dollars through the semester, if they wish to do so.

Anytime 7 Day Platinum Meal Plan: This includes unlimited access to Marche-style (unlimited seconds featuring display cooking and made-to-order foods) dining in the Marketplace Dining Commons seven days a week and the Tree House during all operating hours. This meal plan includes ten (10) guest meal passes, and $400 dining dollars which can be used in retail dining locations. Students will have the ability to buy additional dining dollars through the semester, if they wish to do so.

Anytime 5 Day Meal Plan – This plan is for residents living in Buc Ridge Apartments or commuter students. This includes unlimited access to Marche-style (unlimited seconds featuring display cooking and made-to-order foods)dining in the Marketplace Dining Commons five days a week and the Tree House during all operating hours. This meal plan includes four (4) guest meal passes, and $100 dining dollars which can be used in retail dining locations. Students will have the ability to buy additional dining dollars through the semester, if they wish to do so.

Q. Who will be required to have a meal plan?

A. The plan for implementing Anytime Dining on the campus will be in four phases. Beginning in the fall of 2016, all new entering freshmen (30 earned credit hours or less) who live on campus, except for freshmen living in the Buccaneer Ridge Apartments, will be automatically enrolled for a 7 Day Silver Meal Plan with the anticipated cost at $1675 per semester. In the fall of 2017, a meal plan will be required for all freshmen and sophomores living on campus, except for those living in the Buccaneer Ridge Apartments. In the fall of 2018, a meal plan will be required for all freshmen, sophomores, and juniors living on campus, except for those living in the Buccaneer Ridge Apartments. In the fall of 2019, a meal plan will be required for all freshmen, sophomores, juniors and seniors living on campus, except for those living in the Buccaneer Ridge Apartments.

Q. Who can have a meal plan?

A.  There are options available to all students. 

Q.   How do I sign-up for a meal plan?

A . All students will receive information regarding the Anytime Dining Meal Plans via their ETSU email throughout the summer and special sessions will be available at all the summer orientations. Information will be posted on the housing website at  www.etsu.edu/housing .

Q. How do I pay for my meal plan?


A.  Students will have the fee for their meal plan placed on their student account (like tuition and fees). On-campus students will have their fee combined with their housing fees. 

Q. What is a Meal?

A.  A “Meal” is a single swipe to enter the Marketplace Dining Commons or the Tree House for breakfast, lunch, and dinner or at selected other times.

Q. What are guest meals?

A.  Guest meals function exactly like a regular meal at the student’s discretion. In most instances, guest meals are used to treat visiting friends and family to a meal in the Marketplace Dining Commons.

Q. How do I use my meal plan ?

A . All of your meal plan information is placed on your student ID card and must be presented at each location where your meal plan or dining dollars are used.

Q. Can I change my meal plan?

A.  You may change your meal plan within the designated period each semester.

 Q. Can I use a meal at any dining location?

 
A . Each meal swipe must be used in the Marketplace Dining Commons or at the Tree House.

 Q. How do I know how many dining dollars I have?

 A.  You may obtain the information at each service location.

Q. Do dining dollars roll over to the next semester or next year?

A.  Unused dining dollars at the end of fall semester rolls forward to the spring semester;   however, unused dining dollars at the end of the spring semester are forfeited.

Q. When can I use my Anytime Dining plan?

A.  7 days a week from 7:00am-12:00am at the Marketplace Dining Commons, or during operating hours at the Tree House during the academic year with some restrictions at selected holidays and breaks.

Q. What locations can I use my Anytime Dining plan?

A.  Anytime Dining Plans may be used in the Marketplace Dining Commons in the D. P. Culp University Center or the Tree House. Dining dollars may be used at on-campus  retail dining locations.

Q. What if I have special dietary needs or food allergies?

A . Students with special dietary needs or food allergies are encouraged to meet directly with Dining Services staff to discuss and prepare a plan to meet your needs.

Q. What if I run out of dining dollars?

A.  Students will have the ability to buy additional dining dollars throughout the semester.

Q.  What will be available in the Marketplace Dining Commons?

A. A premium salad bar with fresh fruits, vegetables, and proteins

Made-to-order sandwiches, wraps, and paninis

Classic comfort foods and carving station

Pizza and pasta made-to-order options

Hand-formed burgers, chicken sandwiches and sides

Vegan/vegetarian offerings and options to meet special dietary needs

Hot breakfast items

A student kitchen station to allow customized food preparation

Free eco scanning/printing

Free Wi-Fi and charging station access

Variety of seating options, including soft seating

 Q. Will there be dining services available during breaks and holidays?

 A.  Yes, there will be service available, but with limited options and hours.

 Q. How do I arrange a meal, if I am sick?

 A.  A student who is ill may arrange to have a meal prepared for them and picked up by a roommate or friend.

 

 

 

 

 

 

 

 

 

 

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