The objectives of this policy include: 1) to articulate the rights and responsibilities of persons using information technology resources owned, leased, or administered by East Tennessee State University (ETSU), 2) to protect the interests of users and ETSU; and 3) to facilitate the efficient operation of ETSU information technology systems.

II. Definitions

"Information technology resources" or "IT resources" include computers and computer time, data processing or storage functions, computer systems and services, servers, networks, printers and other input/output and connecting devices, and related computer records, programs, software, and documentation.

"Personal or private for-profit use" shall mean a use of ETSU information technology resources which has as a primary objective financial gain of the user. Activities by a student, which are typical of the student job search process, (e.g. use of campus e-mail to contact potential employers or posting of one's resume on ETSU’s website) are not to be considered personal or private for-profit uses.

"Public record" means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings, or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency. (Tennessee Code Annotated, Title 10, Chapter 7, Section 301 (6).)

III. Supplementary Institutional Policies and Regulations

ETSU is authorized and encouraged to develop additional Institution-specific policies and regulations relating to the use of information technology resources, provided such policies and regulations are consistent with Federal and State law and with this and other policies of the Tennessee Board of Regents. In particular, ETSU may develop policies and regulations regarding installation of non-standard software (including shareware, freeware, or software developed or purchased by the user) onto ETSU IT resources.

IV. Conformance with State Policies

This policy is intended to be fully consistent with the State of Tennessee Internet Acceptable Use Policy and the State of Tennessee Electronic Mail Acceptable Use Policy, as they currently exist or as they may be amended in the future, as well as with any other applicable policies regarding information technology systems which may be promulgated in the future by the State of Tennessee Department of Finance Office of Information Resources (OIR). To the extent that a discrepancy exists between this policy and State policy, State policy shall take precedence.

V. Applicability

This policy shall apply to all persons and organizations using the information technology facilities and resources owned, leased or administered by ETSU, including all persons employed (either as full-time, part-time or temporary employees or as independent contractors) by ETSU, and to all students enrolled at ETSU. Those provisions contained herein which apply solely to employees and independent contractors are so identified individually. Unless so identified, provisions contained herein apply equally to all persons and organizations covered by this policy.

VI. User Responsibilities

The following lists of user responsibilities are intended to be illustrative, and not exhaustive. Subject to conformance with Federal and State of Tennessee law and with State of Tennessee and Tennessee Board of Regents policies, ETSU is authorized to supplement the user responsibilities contained herein.

A. Access

1) Users shall obtain proper authorization before using TBR or ETSU information technology resources.

2) Users shall not use TBR or ETSU information technology resources for purposes beyond those for which they are authorized.

3) Users shall not share access privileges (account numbers and passwords) with persons who are not authorized to use them.

4) Users shall not use TBR or ETSU information technology resources in an attempt to access or to actually access computers external to the TBR or ETSU system when that access is not authorized by the computer's owner (no "hacking" allowed).

B. Respect for Others

1) A user shall not attempt to obstruct usage or deny access to other users.

2) Users shall not transmit or distribute material that would be in violation of existing TBR or ETSU policies or guidelines using ETSU technology resources.

3) Users shall respect the privacy of other users, and specifically shall not read, delete, copy, or modify another user's data, information, files, e-mail or programs (collectively, "electronic files") without the other user's permission. Users should note that there should be no expectation of privacy in electronic files stored on the resident memory of a computer available for general public access, and such files are subject to unannounced deletion.

4) Users shall not intentionally introduce any program or data intended to disrupt normal operations (e.g. a computer "virus" or "worm") into ETSU information technology resources.

5) Forgery or attempted forgery of e-mail messages is prohibited.

6) Sending or attempts to send unsolicited junk mail or chain letters is prohibited.

7) Flooding or attempts to flood a user's mailbox is prohibited.

C. Respect for State-Owned Property

1) A user shall not intentionally, recklessly, or negligently misuse, damage or vandalize ETSU information technology resources.

2) A user shall not attempt to modify ETSU information technology resources without authorization.

3) A user shall not circumvent or attempt to circumvent normal resource limits, logon procedures, or security regulations.

4) A user shall not use ETSU information technology resources for purposes other than those for which they were intended or authorized.

5) A user shall not use ETSU information technology resources for any private or personal for-profit activity.

6) Except for those not-for-profit business activities which are directly related to an employee's job responsibilities or which are directly related to an organization which is affiliated with ETSU, a user shall not use ETSU information technology resources for any not-for-profit business activities, unless authorized by the President (or his/her designee).

7) Users shall at all times endeavor to use ETSU information technology resources in an efficient and productive manner, and shall specifically avoid excessive game playing, printing excessive copies of documents, files, data, or programs; or attempting to crash or tie-up computer resources.

D. Additional Responsibilities of Employees and Independent Contractors

1) Users who are Employees and Independent Contractors shall not make use of ETSU information technology resources for purposes, which do not conform to the purpose, goals, and mission of ETSU and to the users job duties and responsibilities.

2) Users shall not use ETSU information technology resources for solicitation for religious or political causes.

VII. No Unlawful Uses Permitted

Users shall not engage in unlawful uses of the information technology system resources of the TBR or ETSU. Unlawful activities are violative of this policy and may also subject persons engaging in these activities to civil and/or criminal penalties. This list of unlawful activities is illustrative and not intended to be exhaustive.

A. Obscene materials

The distribution and display of obscene materials is prohibited by the laws of Tennessee (see Tenn. Code Ann. § 39-17-902). Obscene materials are defined under Tennessee law (see T.C.A. § 39-17-901(10)) as those materials which:

1) The average person applying contemporary community standards would find that the work, taken as a whole, appeals to the prurient interest;

2) The average person applying contemporary community standards would find that the work depicts or describes, in a patently offensive way, sexual conduct; and

3) The work, taken as a whole, lacks serious literary, artistic, political, or scientific value.

Federal law (18 U.S.C. 2252) prohibits the distribution across state lines of child pornography.

B. Defamation

Defamation is a civil tort that occurs when one, without privilege, publishes a false and defamatory statement, which damages the reputation of another.

C. Violation of Copyright

Federal law gives the holder of copyright five exclusive rights, including the right to exclude others from reproducing the copyrighted work. Sanctions for violation of copyright can be very substantial. Beyond the threat of legally imposed sanctions, violation of copyright is an unethical appropriation of the fruits of another's labor.

Pursuant to the Digital Millennium Copyright Act of 1998, the TBR designated agent for receipt of complaints of copyright infringement occurring with the use of ETSU information technology resources is the Tennessee Board of Regents Assistant Vice Chancellor for Information Technology. ETSU has designated the Director for Client Support Services, Office of Information Technology as ETSU’s campus agent regarding complaints of copyright infringement. After review, the ETSU Vice President for Administration will forward complaints received to the TBR Assistant Vice Chancellor for Information Technology.

D. Gambling

Gambling, including that performed with the aid of the Internet is prohibited under Tennessee state law (see Tenn. Code Ann. § 39-17-502).

VIII. World Wide Web Home Pages

The principles of use articulated above in Sections 6 and 7 are generally applicable to World Wide Web home pages. For example, use of ETSU information technology resources to post a web page for personal or private for-profit use is prohibited under Section 6.3.5. Illegal content in web pages stored on ETSU IT resources is prohibited under Section 6.2.2. Obscene content is prohibited under Section 7.1. Incorporation of copyrighted material, without either permission of the copyright holder or under a lawful exemption, is prohibited under Section 7.3.

In addition to the principles of use outlined in Sections 6 and 7, users may not incorporate into web pages or other electronic documents the trademarks or logos of others without express, written permission. Persons who are not employees of ETSU may not make use of ETSU trademarks or logos without express, written permission. The President has designated the Executive Assistant to the President for University Relations the authority to approve a proposed use of ETSU’s trademarks and logos by employees on ETSU’s web pages.

IX. Advertising

Use of ETSU information technology resources to promote or advertise activities or entities which are not related to ETSU, is prohibited unless such use is consistent with the mission of ETSU and results in substantial benefit to ETSU. The President is authorized to determine whether a given use is consistent with the mission of ETSU and results in substantial benefit to ETSU, consistent with other TBR Policies (in particular, TBR Policy 3:02:02:00). Sale of advertising in web-based versions of ETSU-affiliated student publications is specifically permitted.

X. ETSU Monitoring and Inspection of Electronic Records

Electronic records sent, received, or stored on computers owned, leased, or administered by ETSU are the property of ETSU. As the property of ETSU, the content of such records, including electronic mail, is subject to inspection by ETSU personnel. While ETSU does not routinely do so, ETSU is able and reserves the right to monitor and /or log all network activity of users without notice, including all e-mail and Internet communications. Users should have no reasonable expectation of privacy in the use of these resources.

XI. Disclosure of Electronic Records

Pursuant to the Tennessee Code Annotated, Title 10, Chapter 7, and subject to exemptions contained therein, electronic files (including e-mail correspondence) which are 1) generated or received by ETSU employees and 2) either owned or controlled by the State or 3) maintained using ETSU IT resources may be subject to public inspection upon request by a citizen of the State of Tennessee. ETSU personnel receiving such a request for public inspection should refer the request to the Executive Director, University Relations. Institutions may charge reasonable fees for making copies of such records, pursuant to T.C.A. §10-7-506. The charge for copies of printed material at ETSU is $1.00 per page.

While disclosure under T.C.A. Title 10, Chapter 7 applies to employees, disclosure of the electronic records of all users which are maintained using ETSU IT resources may be made pursuant to a valid subpoena or court order, when otherwise required by federal, state or local law, or when authorized by the President.

XII. Retention of Electronic Records

Electronic records needed to support Institutional functions must be retained, managed, and made accessible in record-keeping or filing systems in accordance with established records disposition authorizations approved by the Public Records Commission and in accordance with TBR Guideline G-070, "Disposal of Records." Each employee of ETSU, with the assistance of his or her supervisor as needed, is responsible for ascertaining the disposition requirements for those electronic records in his or her custody. The system administrator is not responsible for meeting the record retention requirements established under T.C.A. Title 10, Chapter 7, and ETSU, as owner of electronic records stored on ETSU computers, reserves the right to periodically purge electronic records, including e-mail messages. Users who are either required to retain an electronic record, or who otherwise wish to maintain an electronic record should either:

1) Print and store a paper copy of the record in the relevant subject matter file; or

2) Electronically store the record on a storage medium or in an electronic storage location not subject to unannounced deletion.

XIII. Violations of this Policy

A. Reporting Allegations of Violations

Persons who have reason to suspect a violation of this policy, or who have direct knowledge of behavior in violation of this policy should report that allegation of violation to the Director, Human Resources.

B. Disciplinary Procedures

The Director, Human Resources shall refer allegations of violations of this policy to the appropriate person(s) for disciplinary action. If a student, the policy violation will be referred to the judicial officer of the institution under TBR Policy 3:02:00:01. If an employee, the policy violation will be referred to the immediate supervisor. If there is a policy violation, which the Director, Human Resources believes rises to the level of a serious violation of this or any other TBR policy; the Director, Human Resources is authorized to temporarily revoke access privileges. In those cases, the revocation of access must be referred to the appropriate disciplinary authority for review and final determination of access privileges. In such cases the authority of the Director, Human Resources carries with it the authorization to make subjective judgments, such as whether material or statements violate TBR policy.

C. Sanctions

Persons violating this policy are subject to revocation or suspension of access privileges to ETSU IT resources. Additionally, other penalties, as outlined in TBR Policy, 3:02:00:01, may be imposed upon student users. Sanctions for violation of this policy by employees may extend to termination of employment. Violations of law may be referred for criminal or civil action.

D. Appeals

Sanctions imposed upon students at a TBR University and imposed at the discretion of the Director, Human Resources may be appealed to the Chief Student Affairs Officer. Other sanctions may be appealed under established Institution procedure.