The Mobile Application Committee will be staffed by the Vice Provost for eLearning reporting to the Provost. Policies and procedures related to Mobile application administration will be developed and defined by the Office of eLearning and approved by the Provost. The Advisory Committee will oversee the Mobile Application Implementation Plan and Team and provide ongoing oversight as the application moves from implementation to an enterprise-level deployment. 

This committee will oversee the progress of the mobile application development and implementation and provide ongoing strategic direction for the project. The committee will provide guidance to the project manager and assist in policy and decision making throughout the project. Responsibilities will include: raising awareness of the project at the senior level, approving project strategies and scope, and prioritizing project goals.

Mobile Application implementation will provide as Goals:

1. A mobile application for students, faculty, staff, alumni, and visitors.
2. Develop a systematic approach to the development, implementation, and oversight of the ETSU mobile application.
3. Support to our vendor (Blackboard) for initial and future roll out of the ETSU mobile app.
4. The means to channel information to web groups and individuals using role-based communications.
5. The means to integrate institutional data stored within web pages and applications (Banner).
6. A dynamic access point to university information for our audience.

An implementation team, for operational procedures, will be established to:

1. Coordinate the technical and information necessary for Blackboard to begin the first rollout of the ETSU Mobile Application.
2. Ensure app functionality--responsibilities will include: provide technical information as requested by vendor to ETSU data, ensure project meets the needs of the university, work with project vendor, develop appropriate documentation and provide analysis of current and future system requirements, provide technical strategy for implementation, and report project progress to the Advisory Committee.
3. Provide, via the Office of Information Technology (OIT), server and programming support in accordance with a Service Level Agreement (SLA) to be developed prior to implementation.   The SLA will be revisited when the Advisory team and the Implementation team have had an opportunity to work within the system and have a better understanding of the environment. The SLA may also be revisited if the Chief Information Office and the Vice Provost for eLearning determine a revision is necessary.
4. Establish a detailed calendar.