VBA Benefits Information
Via a VPN
April 13, 2000
The Veterans Benefits Administration (VBA; includes the Education Service) is testing a Virtual Private Network (VPN) as a way to set up a worldwide network of remote sites to directly provide veterans with benefits information. This will give VBA more flexibility as to where a veteran can go to get services. It will expand the VBA from 58 regional offices to more than 200 locations worldwide, including some military bases.
Agency claims representatives and accredited veterans service organizations will use their desktop or notebook computers to link to the VPN via the Internet. The VPN will authenticate the user and give them access to the agency systems. Once in, the user can access multiple applications from the Benefits Delivery Network to internal electronic mail.
Source: United States Department of Veterans Affairs' Education Service's "Educational Excellence" Newsletter, April 2000