Undergraduate Student Advisement Contact Us

Megan Roberts

Executive Director

Megan joined the Office of the Executive Director of Academic Advisement in June 2021. She’s originally from Florida and has her bachelor’s degree in Psychology from Florida State University, her master’s degree in Curriculum and Instruction (College Student Affairs) from the University of South Florida and her doctorate in Educational Leadership (Higher Education) at East Tennessee State University. She’s worked in the field of academic advisement for over a decade. Her passion lies within student success because she believes that students from all walks of life can obtain their educational ambitions with the appropriate support systems. In her free time, Megan enjoys spending time with her husband and two kids, biking, hiking, reading for enjoyment, caring for the house plants she gathered during the pandemic, and seeking out new adventures or places to visit within a day trip away.

Ethan Hutchinson

Associate Director of Advisement Training

hutchinsoneg@etsu.edu | (423) 439-8557

Ethan joined the Office of the Executive Director of Academic Advisement in July 2021. Born and raised in North Carolina, he earned both his bachelors in Parks & Recreation and master’s in Higher Education Administration from the University North Carolina at Greensboro. Though originally from the southeastern United States, Ethan spent much of his career directing an advising office at the University California Santa Cruz. His heart has always been in the Appalachian Mountains. He left California in 2018 to hike the Appalachian Trail, and could not feel more fortunate than to have joined the ETSU family. In his free time Ethan enjoys camping, backpacking and canoeing with his spouse, playing cards and board games with friends and family, teaching his cats to fetch, gardening, and sending postcards and mail through the USPS.

Suzy Hooven

Information Research Tech

hooven@etsu.edu | (423) 439-8557

Suzy is happy to be a part of the Office of the Executive Director of Academic Advisement. She was born in Australia and raised in New York City. She earned a degree in Court Reporting before moving to the beautiful mountains of East Tennessee. She loves ETSU’s students and community, and enjoys spending time with her husband and son.In her free time she loves being a baseball mom and making jewelry.

Rachel Swatzell

Navigate Coordinator

swatzellr@etsu.edu | (423) 439-8557

Rachel joined the Office of the Executive Director of Academic Advisement in February 2024. She is originally from Greenville, TN and has her bachelor's degree in English Literature & Creative Writing from Tusculum University and her master's degree in Digital Marketing from East Tennessee State University. During her undergraduate career, Rachel served as a student leader in multiple student support programs, impacting her decision to pursue a professional degree in Higher Education Administration. Rachel is eager to be a part of coordinated care and content administration on behalf of advising and all our users. In her free time, Rachel enjoys attending concerts, crafting, and being a full time Taylor Swift fan and goldendoodle mom. After a long day, she enjoys a bowl of cinnamon toast crunch cereal or a milkshake.

Kiely Long

Graduate Assistant

longka1@etsu.edu | (423) 439-8557

Kiely joined the Office of the Executive director of Academic Advisement in August 2023. She is currently pursuing a master's degree in Speech-Language Pathology at ETSU and hopes to work with teenagers and young adults after graduation. Kiely completed her Bachelor's degree in Rehabilitative Health Sciences at ETSU in 2022 with minors in American Sign Language and Communicative Disorders. She is thrilled to be a part of the team and looks forward to gaining new experiences and meeting new people. In her personal life, Kiely enjoys spending time outdoors and watching live music. Most of her free time is spent enjoying time with friends.