skip to main content columnskip to left navigation

ETSU Main Department Name

School Name

Effective Communication: Conflict Resolution

Tuesday, October 14, 2008Mini-Dome, Room E205Effective communication skills are key for fostering better relationships, dealing with angry customers, understanding co-workers from different cultures, and for balancing work and personal life. This program raises the awareness of different viewpoints and approaches to conflict, and basic conflict resolution skills. LEAD Certification Applicable: Improve Your Relationships Keith Bailey, Ph.D.

icon for left menu icon for right menu